Question 1

A request for proposal (RFP) is a document mainly used to identify _____.

Accepted Answer

A)  potential vendors and consultants for training services 
B)  employees who do not require training 
C)  trainee prerequisites 
D)  disruptive trainees 
A)  potential vendors and consultants for training services 
B)  employees who do not require training 
C)  trainee prerequisites 
D)  disruptive trainees A

Question 2

How can opportunity to perform be measured? What might low levels of opportunity to perform indicate?

Accepted Answer

Opportunity to perform can be measured by asking former trainees to indicate (1) whether they perform a task, (2) how many times they perform the task, and (3) the extent to which they perform difficult and challenging tasks. Individuals who report low levels of opportunity to perform may be prime candidates for "refresher courses." Refresher courses are necessary because these persons have likely experienced a decay in learned capabilities because they have not had opportunities to perform. Low levels of opportunity to perform may also indicate that the work environment is interfering with using new skills. For example, the manager may not support training activities or give the employee the opportunity to perform tasks using skills emphasized in training. Finally, low levels of opportunity to perform may indicate that training content is not important for the employee's job.

Question 3

Which of the following instances call for training with an emphasis on far transfer?

Accepted Answer

A)  Securing offices and buildings 
B)  Handling routine client questions 
C)  Creating a new product 
D)  Logging into computers and using software 
A)  Securing offices and buildings 
B)  Handling routine client questions 
C)  Creating a new product 
D)  Logging into computers and using software C

Question 4

The pre-training phase primarily involves _____.

Accepted Answer

A)  encouraging learners to apply what they have learned to their work 
B)  preparing a concept map and curriculum road map to facilitate learning 
C)  preparing, motivating, and energizing trainees to attend the learning event 
D)  preparing instruction (classes, courses, programs, lessons) to facilitate learning 
A)  encouraging learners to apply what they have learned to their work 
B)  preparing a concept map and curriculum road map to facilitate learning 
C)  preparing, motivating, and energizing trainees to attend the learning event 
D)  preparing instruction (classes, courses, programs, lessons) to facilitate learning

Question 5

Lesson plans are typically more detailed than design documents.

Accepted Answer

A) True 
 B)False

Question 6

Name the four different types of seating arrangements discussed in the text and indicate when each is most appropriate.

Accepted Answer

Seating arrangements should be based on

Question 7

With opportunity to perform, activity level refers to the _____.

Accepted Answer

A)  number of trained tasks performed on the job 
B)  frequency with which trained tasks are performed on the job 
C)  critical nature of the trained tasks 
D)  number of employees performing a similar trained task 
A)  number of trained tasks performed on the job 
B)  frequency with which trained tasks are performed on the job 
C)  critical nature of the trained tasks 
D)  number of employees performing a similar trained task

Question 8

_____ review meetings are meetings between a manager and employee, during which the strengths and weaknesses of the employee's performance are discussed and improvement goals are agreed upon.

Accepted Answer

A)  Performance testing 
B)  Performance appraisal 
C)  Performance engineering 
D)  Performance budget 
A)  Performance testing 
B)  Performance appraisal 
C)  Performance engineering 
D)  Performance budget

Question 9

Curricula differ from courses in that curricula _____.

Accepted Answer

A)  consist of narrower learning objectives 
B)  include broader learning objectives 
C)  address a more limited number of competencies 
D)  take less time to complete 
A)  consist of narrower learning objectives 
B)  include broader learning objectives 
C)  address a more limited number of competencies 
D)  take less time to complete

Question 10

Which of the following is a major aide in communicating tacit knowledge?

Accepted Answer

A)  Product formula 
B)  Manual 
C)  Discussion 
D)  Procedure document 
A)  Product formula 
B)  Manual 
C)  Discussion 
D)  Procedure document

Question 11

In developing a lesson outline, trainers need to consider the proper sequencing of topics.

Accepted Answer

A) True 
 B)False

Question 12

Effective knowledge sharing is most likely when employees _____.

Accepted Answer

A)  believe knowledge management is mandatory 
B)  see knowledge sharing as an additional responsibility 
C)  view knowledge as a means to have power over others 
D)  have easy access to information within the context of their jobs 
A)  believe knowledge management is mandatory 
B)  see knowledge sharing as an additional responsibility 
C)  view knowledge as a means to have power over others 
D)  have easy access to information within the context of their jobs

Question 13

Conference type seating is most appropriate when training involves small group discussions.

Accepted Answer

A) True 
 B)False

Question 14

Low levels of opportunity to perform may indicate that _____.

Accepted Answer

A)  training content is not important for the employee's job 
B)  refresher courses for trainees are not necessary 
C)  there is no decay in learned capabilities of employees 
D)  the work environment supports transfer 
A)  training content is not important for the employee's job 
B)  refresher courses for trainees are not necessary 
C)  there is no decay in learned capabilities of employees 
D)  the work environment supports transfer

Question 15

Name and describe the three phases of training program design.

Accepted Answer

The three phases of the program design p

Question 16

The basic level of training support that a manager can provide is acceptance.

Accepted Answer

A) True 
 B)False

Question 17

A(n) _____ gets learners into the appropriate mental state for learning and allows them to understand the personal and work-related meaningfulness of course content.

Accepted Answer

A)  concept map 
B)  request for proposal 
C)  ice breaker 
D)  application assignment 
A)  concept map 
B)  request for proposal 
C)  ice breaker 
D)  application assignment

Question 18

The smaller the room, the more a trainer's gestures and movements must be exaggerated to get the audience's attention.

Accepted Answer

A) True 
 B)False

Question 19

A curriculum covers more specific learning objectives and addresses a more limited number of competencies than a course or program.

Accepted Answer

A) True 
 B)False

Question 20

According to the Myers-Briggs Type Indicator (MBTI), which of the following types of learners require instructors to emphasize personal needs, beliefs, values, and experiences?

Accepted Answer

A)  Proactive learners 
B)  Feeling learners 
C)  Thinking learners 
D)  Reactive learners 
A)  Proactive learners 
B)  Feeling learners 
C)  Thinking learners 
D)  Reactive learners

A request for proposal (RFP) is a document mainly used to identify _____.

How can opportunity to perform be measured? What might low levels of opportunity to perform indicate?

Which of the following instances call for training with an emphasis on far transfer?

The pre-training phase primarily involves _____.

Lesson plans are typically more detailed than design documents.

Name the four different types of seating arrangements discussed in the text and indicate when each is most appropriate.

With opportunity to perform, activity level refers to the _____.

_____ review meetings are meetings between a manager and employee, during which the strengths and weaknesses of the employee's performance are discussed and improvement goals are agreed upon.

Curricula differ from courses in that curricula _____.

Which of the following is a major aide in communicating tacit knowledge?

In developing a lesson outline, trainers need to consider the proper sequencing of topics.

Effective knowledge sharing is most likely when employees _____.

Conference type seating is most appropriate when training involves small group discussions.

Low levels of opportunity to perform may indicate that _____.

Name and describe the three phases of training program design.

The basic level of training support that a manager can provide is acceptance.

A(n) _____ gets learners into the appropriate mental state for learning and allows them to understand the personal and work-related meaningfulness of course content.

The smaller the room, the more a trainer's gestures and movements must be exaggerated to get the audience's attention.

A curriculum covers more specific learning objectives and addresses a more limited number of competencies than a course or program.

According to the Myers-Briggs Type Indicator (MBTI), which of the following types of learners require instructors to emphasize personal needs, beliefs, values, and experiences?

Introduction to Employee Training and Development

Strategic Training

Needs Assessment

Learning and Transfer of Training

Training Evaluation

Traditional Training Methods

Technology-Based Training Methods

Employee Development and Career Management

Social Responsibility: Legal Issues, Managing Diversity, and Career Challenges

The Future of Traini

Filters

Exam 5: Program Design

A request for proposal (RFP) is a document mainly used to identify _____.

How can opportunity to perform be measured? What might low levels of opportunity to perform indicate?

Which of the following instances call for training with an emphasis on far transfer?

The pre-training phase primarily involves _____.

Lesson plans are typically more detailed than design documents.

Name the four different types of seating arrangements discussed in the text and indicate when each is most appropriate.

With opportunity to perform, activity level refers to the _____.

_____ review meetings are meetings between a manager and employee, during which the strengths and weaknesses of the employee's performance are discussed and improvement goals are agreed upon.

Curricula differ from courses in that curricula _____.

Which of the following is a major aide in communicating tacit knowledge?

In developing a lesson outline, trainers need to consider the proper sequencing of topics.

Effective knowledge sharing is most likely when employees _____.

Conference type seating is most appropriate when training involves small group discussions.

Low levels of opportunity to perform may indicate that _____.

Name and describe the three phases of training program design.

The basic level of training support that a manager can provide is acceptance.

A(n) _____ gets learners into the appropriate mental state for learning and allows them to understand the personal and work-related meaningfulness of course content.

The smaller the room, the more a trainer's gestures and movements must be exaggerated to get the audience's attention.

A curriculum covers more specific learning objectives and addresses a more limited number of competencies than a course or program.

According to the Myers-Briggs Type Indicator (MBTI), which of the following types of learners require instructors to emphasize personal needs, beliefs, values, and experiences?

Introduction to Employee Training and Development

Strategic Training

Needs Assessment

Learning and Transfer of Training

Training Evaluation

Traditional Training Methods

Technology-Based Training Methods

Employee Development and Career Management

Social Responsibility: Legal Issues, Managing Diversity, and Career Challenges

The Future of Traini

Filters