Question 1

The average Canadian employee received ______ hours of training in 2013.

Accepted Answer

A)  4 
B)  28 
C)  200 
D)  500 
E)  1000 
A)  4 
B)  28 
C)  200 
D)  500 
E)  1000

Question 2

Which one of the following statements about the glass ceiling is FALSE?

Accepted Answer

A)  The barrier may be due to a lack of access to training programs,appropriate developmental job experiences,and developmental relationships,such as mentoring. 
B)  Women hold more than 50 percent of board seats in Canada's Financial Post 500 companies. 
C)  Women and employment equity groups may not participate in the organization's,profession's,or community's "old boys' network." 
D)  Women and members of the employment equity groups often have difficulty finding mentors. 
E)  A better metaphor may be a "labyrinth" suggesting a complex journey with many twists and turns and puzzles to solve along the way to the top jobs. 
A)  The barrier may be due to a lack of access to training programs,appropriate developmental job experiences,and developmental relationships,such as mentoring. 
B)  Women hold more than 50 percent of board seats in Canada's Financial Post 500 companies. 
C)  Women and employment equity groups may not participate in the organization's,profession's,or community's "old boys' network." 
D)  Women and members of the employment equity groups often have difficulty finding mentors. 
E)  A better metaphor may be a "labyrinth" suggesting a complex journey with many twists and turns and puzzles to solve along the way to the top jobs.

Question 3

Mentors and protégés can both benefit from a mentoring relationship.

Accepted Answer

A) True 
 B)False

Question 4

Instructor-led online learning has become the most widely used training method.

Accepted Answer

A) True 
 B)False

Question 5

The final step in the career management process is:

Accepted Answer

A)  self-assessment. 
B)  feedback. 
C)  goal setting. 
D)  action planning and follow-up. 
E)  career pathing. 
A)  self-assessment. 
B)  feedback. 
C)  goal setting. 
D)  action planning and follow-up. 
E)  career pathing.

Question 6

Measures of training success generally include all but one of the following.Name the exception.

Accepted Answer

A)  Satisfaction with the program 
B)  Margin of error 
C)  Behaviour change 
D)  Knowledge or skills learned 
E)  Improvements in individual and/or organizational performance 
A)  Satisfaction with the program 
B)  Margin of error 
C)  Behaviour change 
D)  Knowledge or skills learned 
E)  Improvements in individual and/or organizational performance

Question 7

What do we call the process of gaining knowledge or skills by studying,practising,being taught,or experiencing something?

Accepted Answer

A)  Training 
B)  Employee development 
C)  Orientation 
D)  Learning 
E)  Goal setting 
A)  Training 
B)  Employee development 
C)  Orientation 
D)  Learning 
E)  Goal setting

Question 8

Name and discuss each of the three stages of the needs assessment process.

Accepted Answer

The needs assessment process involves th

Question 9

This is a work-study training method that teaches job skills through a combination of on-the-job training and technical training.

Accepted Answer

A)  Internship 
B)  Coordination training 
C)  Apprenticeship 
D)  Experiential programs 
E)  Cooperative education 
A)  Internship 
B)  Coordination training 
C)  Apprenticeship 
D)  Experiential programs 
E)  Cooperative education

Question 10

Many HR professionals are rethinking traditional approaches to orientation due to pressures to maximize early productivity and engagement by creating a positive first impression.

Accepted Answer

A) True 
 B)False

Question 11

Most employee development occurs through job experiences.

Accepted Answer

A) True 
 B)False

Question 12

An organization's planned effort to help employees acquire job-related knowledge,skills,abilities,and behaviours,with the goal of applying these on the job is known as:

Accepted Answer

A)  employee development. 
B)  orientation. 
C)  training. 
D)  career development. 
E)  e-learning. 
A)  employee development. 
B)  orientation. 
C)  training. 
D)  career development. 
E)  e-learning.

Question 13

When conducting a needs assessment,what type of analysis is generally performed first?

Accepted Answer

A)  Task analysis 
B)  Organization analysis 
C)  Person analysis 
D)  High-leverage analysis 
E)  Situational analysis 
A)  Task analysis 
B)  Organization analysis 
C)  Person analysis 
D)  High-leverage analysis 
E)  Situational analysis

Question 14

Organizations provide for orientation (onboarding)because:

Accepted Answer

A)  they are legally required to do so. 
B)  no matter how realistic the information provided during employment interviews and site visits,people experience shock and surprise when they start a new job. 
C)  it gives the company more control over employees in the long run. 
D)  people feel obligated to stay with the organization for at least one year. 
E)  All of the choices are correct. 
A)  they are legally required to do so. 
B)  no matter how realistic the information provided during employment interviews and site visits,people experience shock and surprise when they start a new job. 
C)  it gives the company more control over employees in the long run. 
D)  people feel obligated to stay with the organization for at least one year. 
E)  All of the choices are correct.

Question 15

Behaviour modelling is best for improving:

Accepted Answer

A)  technical skills. 
B)  interpersonal skills. 
C)  conceptual skills. 
D)  clerical skills. 
E)  marketing skills. 
A)  technical skills. 
B)  interpersonal skills. 
C)  conceptual skills. 
D)  clerical skills. 
E)  marketing skills.

Question 16

Usually,the needs assessment begins with the organization analysis.

Accepted Answer

A) True 
 B)False

Question 17

Goal setting is the first step in the career management process.

Accepted Answer

A) True 
 B)False

Question 18

An engineer accepting an assignment as a shift supervisor in order to develop his or her management skills is an example of a(n):

Accepted Answer

A)  lateral demotion. 
B)  sabbatical. 
C)  downward move. 
D)  externship. 
E)  promotion. 
A)  lateral demotion. 
B)  sabbatical. 
C)  downward move. 
D)  externship. 
E)  promotion.

Question 19

Identify and briefly describe the four steps in the career management process.What are the criteria for success associated with each step in the process?

Accepted Answer

1.Data gathering.The use of information

Question 20

Write an objective that fulfills the three components of an effective training objective,and then indicate which words within the objective fulfill each of these components.

Accepted Answer

A training objective might read:
"After

The average Canadian employee received ______ hours of training in 2013.

Which one of the following statements about the glass ceiling is FALSE?

Mentors and protégés can both benefit from a mentoring relationship.

Instructor-led online learning has become the most widely used training method.

The final step in the career management process is:

Measures of training success generally include all but one of the following.Name the exception.

What do we call the process of gaining knowledge or skills by studying,practising,being taught,or experiencing something?

Name and discuss each of the three stages of the needs assessment process.

This is a work-study training method that teaches job skills through a combination of on-the-job training and technical training.

Many HR professionals are rethinking traditional approaches to orientation due to pressures to maximize early productivity and engagement by creating a positive first impression.

Most employee development occurs through job experiences.

An organization's planned effort to help employees acquire job-related knowledge,skills,abilities,and behaviours,with the goal of applying these on the job is known as:

When conducting a needs assessment,what type of analysis is generally performed first?

Organizations provide for orientation (onboarding)because:

Behaviour modelling is best for improving:

Usually,the needs assessment begins with the organization analysis.

Goal setting is the first step in the career management process.

An engineer accepting an assignment as a shift supervisor in order to develop his or her management skills is an example of a(n):

Identify and briefly describe the four steps in the career management process.What are the criteria for success associated with each step in the process?

Write an objective that fulfills the three components of an effective training objective,and then indicate which words within the objective fulfill each of these components.

Strategies, Trends and Challenges in Human Resource Management

The Legal Context for Hrm and Creating Safe Healthy Workplaces

Analyzing Work and Designing Jobs

Planning for and Recruiting Human Resources

Selecting Employees

Managing Employees Performance

Total Rewards

Collective Bargaining and Labour Relations

Managing Human Resources Globally

Creating and Sustaining High-Performance Organizations

Filters

Exam 6: Training, Learning, and Development

The average Canadian employee received ______ hours of training in 2013.

Which one of the following statements about the glass ceiling is FALSE?

Mentors and protégés can both benefit from a mentoring relationship.

Instructor-led online learning has become the most widely used training method.

The final step in the career management process is:

Measures of training success generally include all but one of the following.Name the exception.

What do we call the process of gaining knowledge or skills by studying,practising,being taught,or experiencing something?

Name and discuss each of the three stages of the needs assessment process.

This is a work-study training method that teaches job skills through a combination of on-the-job training and technical training.

Many HR professionals are rethinking traditional approaches to orientation due to pressures to maximize early productivity and engagement by creating a positive first impression.

Most employee development occurs through job experiences.

An organization's planned effort to help employees acquire job-related knowledge,skills,abilities,and behaviours,with the goal of applying these on the job is known as:

When conducting a needs assessment,what type of analysis is generally performed first?

Organizations provide for orientation (onboarding)because:

Behaviour modelling is best for improving:

Usually,the needs assessment begins with the organization analysis.

Goal setting is the first step in the career management process.

An engineer accepting an assignment as a shift supervisor in order to develop his or her management skills is an example of a(n):

Identify and briefly describe the four steps in the career management process.What are the criteria for success associated with each step in the process?

Write an objective that fulfills the three components of an effective training objective,and then indicate which words within the objective fulfill each of these components.

Strategies, Trends and Challenges in Human Resource Management

The Legal Context for Hrm and Creating Safe Healthy Workplaces

Analyzing Work and Designing Jobs

Planning for and Recruiting Human Resources

Selecting Employees

Managing Employees Performance

Total Rewards

Collective Bargaining and Labour Relations

Managing Human Resources Globally

Creating and Sustaining High-Performance Organizations

Filters