Exam 8: Team Dynamics

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Social loafing occurs:

(Multiple Choice)
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Reciprocal interdependence is the highest level of task interdependence in organizations.

(True/False)
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Groupthink concept includes the dysfunctional effects of conformity on team decision making.

(True/False)
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Teams typically provide poorer customer service due to interpersonal conflicts amongst the members.

(True/False)
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Groupthink characteristics cause team members to be _____ their decisions.

(Multiple Choice)
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Team members are held together by their interdependence and need for collaboration to achieve common goals.

(True/False)
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Team cohesiveness decreases with increased interaction because there are more chances for conflicts to emerge.

(True/False)
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Trust refers to positive expectations one person has toward another person in low-risk situations.

(True/False)
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Describe three reasons why employees join informal groups in organizational settings.

(Essay)
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Teams tend to have more cohesion when entry to the team is restricted.

(True/False)
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Calculus-based trust is based on the belief that the other party will deliver its promises because punishments would be applied if they fail to deliver those promises.

(True/False)
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When people join teams,they typically have a very low level of trust in the other team members.

(True/False)
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Comforting and conflict resolution mainly assist team maintenance.

(True/False)
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Employees in a department are considered a team only when they directly interact and coordinate work activities with each other.

(True/False)
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Self-directed teams:

(Multiple Choice)
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High-performance teams depend on organizational leaders who provide support and strategic direction while team members focus on:

(Multiple Choice)
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Teams with strong fault lines:

(Multiple Choice)
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Teams are well suited when complex work can be divided into more specialized roles.

(True/False)
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Knowledge-based trust is confidence in one's own ability or knowledge.

(True/False)
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_____ provides an explanation of why people belong to informal groups.

(Multiple Choice)
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