Exam 3: Perceiving Ourselves and Others in Organizations

Elaine got a job transfer from Italy to New York.Soon,she started to understand the mental models held by colleagues from other cultures,as well as their emotional experiences in a given situation.Further,she started to effectively use words and behaviors that were compatible with the local culture of New York.Which of the following features of a global mindset occurred in Elaine's life?

Which of the following illustrates the first step in the self-fulfilling prophecy?

Our emotions influence what we recognize or screen out.

The self-fulfilling prophecy tends to be stronger when employees are new to the job than when employees have worked in that job for a few years.

When the Bank of Northern Minnesota (BNM) acquired a major investment firm,senior executives noticed hostilities forming between the financial analysts in the investment company and the bank's marketing people who provide marketing expertise for the investment firm's mutual funds and other investment vehicles.The marketing staff said that the finance staff did not care much for the needs of the customers.They partly attribute this to the poor marketing expertise in the investment firm before BNM bought it.The analysts,many of whom have graduate degrees from top universities,privately complained that the marketing types did not have enough brainpower to turn on a light switch.Use the social identity theory to explain why these hostilities might have existed.

When making an internal or external attribution about a person's behavior,we tend to look at whether the person has acted this way in the past and in other situations and whether other people have acted similarly in the same situation.

The self-fulfilling prophecy helps supervisors accurately predict the future performance of recently hired employees.

A global mindset excludes the capacity to empathize and act effectively across cultures.

Social perception is influenced by three activities in the process of forming and maintaining our social identity.They are:

Explain the four windows of the Johari Window.

Which of the following is an internal factor that affects job performance?

In the Johari Window,feedback from others helps us to:

Which of the following is an example of selective attention?

Training employees is most useful in minimizing stereotyping to a large extent.

Which of the following occurs most likely due to confirmation bias?

If John takes credit for work done on time,but blames his co-workers for his delays,his attitude is reflective of the:

The halo effect occurs when one characteristic of a person shapes our general impression of that person which,in turn,biases our perceptions about the other characteristics of that person.

People rely on mental models to make sense of their environment through perceptual grouping.

The process of assigning traits to people based on their membership in an identifiable social category is called:

Most categorical thinking occurs without our awareness.