Question 1

Forming a coalition:

Accepted Answer

A)  is typically part of the manager's job description. 
B)  takes advantage of situations where who you know is more important than what you know. 
C)  causes the decision to become more complex and ambiguous. 
D)  increases the legitimacy of its desired outcome. 
E)  more effectively communicates weaknesses with opposing positions. 
A)  is typically part of the manager's job description. 
B)  takes advantage of situations where who you know is more important than what you know. 
C)  causes the decision to become more complex and ambiguous. 
D)  increases the legitimacy of its desired outcome. 
E)  more effectively communicates weaknesses with opposing positions. D

Question 2

Employees have more expert power today than a few decades ago because:

Accepted Answer

A)  fewer people now attend university than a few decades ago. 
B)  referent and legitimate power are no longer valued in organizations. 
C)  society is shifting from an industrial to a knowledge-based economy. 
D)  employers have a higher power distance than in the past. 
E)  employees are no longer dependent on each other. 
A)  fewer people now attend university than a few decades ago. 
B)  referent and legitimate power are no longer valued in organizations. 
C)  society is shifting from an industrial to a knowledge-based economy. 
D)  employers have a higher power distance than in the past. 
E)  employees are no longer dependent on each other. C

Question 3

An employee's ability to influence others increases as the source of his or her power becomes more substitutable.

Accepted Answer

A) True 
 B)False  False

Question 4

Extreme forms of _____ include blackmailing colleagues,such as by threatening to reveal the other person's previously unknown failures unless he or she complies with your request.

Accepted Answer

A)  coalition forming 
B)  upward appeal 
C)  persuasion 
D)  assertiveness 
E)  information control 
A)  coalition forming 
B)  upward appeal 
C)  persuasion 
D)  assertiveness 
E)  information control

Question 5

The most appropriate influence tactic depends in part on the influencer's power base and position in the organization.

Accepted Answer

A) True 
 B)False

Question 6

Which of these sources of power originates mainly from the person rather than the position?

Accepted Answer

A)  Referent power 
B)  Legitimate power 
C)  Coercive power 
D)  Reward power 
E)  Perceived right 
A)  Referent power 
B)  Legitimate power 
C)  Coercive power 
D)  Reward power 
E)  Perceived right

Question 7

Research indicates that ingratiation is more commonly used by managers in high power distance cultures than by managers in low power distance cultures.

Accepted Answer

A) True 
 B)False

Question 8

Which of the following is the most common form of influence in high power distance cultures?

Accepted Answer

A)  Silent authority 
B)  Coalition formation 
C)  Assertiveness 
D)  Ingratiation 
E)  Information control 
A)  Silent authority 
B)  Coalition formation 
C)  Assertiveness 
D)  Ingratiation 
E)  Information control

Question 9

Organizational politics refers to any use of power to influence others.

Accepted Answer

A) True 
 B)False

Question 10

People might gain power by convincing others that they have something of value.

Accepted Answer

A) True 
 B)False

Question 11

_____ is an integral part of exchange.

Accepted Answer

A)  Silent authority 
B)  Coerciveness 
C)  Ingratiation 
D)  Negotiation 
E)  Assertiveness 
A)  Silent authority 
B)  Coerciveness 
C)  Ingratiation 
D)  Negotiation 
E)  Assertiveness

Question 12

People with expertise tend to have more influence using persuasion,whereas those with a strong legitimate power base are usually more successful applying _____.

Accepted Answer

A)  upward appeal 
B)  coalition formation 
C)  silent authority 
D)  assertiveness 
E)  information control 
A)  upward appeal 
B)  coalition formation 
C)  silent authority 
D)  assertiveness 
E)  information control

Question 13

Introducing clear rules for resource allocation is one way of:

Accepted Answer

A)  increasing the company's substitutability in the marketplace. 
B)  avoiding the presence of counter-power in the organization. 
C)  reducing organizational politics regarding that decision. 
D)  applying the inoculation effect. 
E)  applying ingratiation. 
A)  increasing the company's substitutability in the marketplace. 
B)  avoiding the presence of counter-power in the organization. 
C)  reducing organizational politics regarding that decision. 
D)  applying the inoculation effect. 
E)  applying ingratiation.

Question 14

Machiavellian values help employees to recognize and avoid using political tactics in organizational settings.

Accepted Answer

A) True 
 B)False

Question 15

In persuasive communication,the inoculation effect involves warning listeners that others will try to influence them in the future and that they should be aware of the opponent's arguments.

Accepted Answer

A) True 
 B)False

Question 16

Silent authority is also known as deference to authority.

Accepted Answer

A) True 
 B)False

Question 17

Which of the following sources of power originates from the powerholder's own characteristics?

Accepted Answer

A)  Legitimate power 
B)  Coercive power 
C)  Expert power 
D)  Reward power 
E)  Formal power 
A)  Legitimate power 
B)  Coercive power 
C)  Expert power 
D)  Reward power 
E)  Formal power

Question 18

Organizational politics can result in lower job satisfaction,and high levels of work-related stress.

Accepted Answer

A) True 
 B)False

Question 19

The preferred influence tactics vary across cultures.

Accepted Answer

A) True 
 B)False

Question 20

People who have expertise tend to have more influence using persuasion.

Accepted Answer

A) True 
 B)False

Forming a coalition:

Employees have more expert power today than a few decades ago because:

An employee's ability to influence others increases as the source of his or her power becomes more substitutable.

Extreme forms of _____ include blackmailing colleagues,such as by threatening to reveal the other person's previously unknown failures unless he or she complies with your request.

The most appropriate influence tactic depends in part on the influencer's power base and position in the organization.

Which of these sources of power originates mainly from the person rather than the position?

Research indicates that ingratiation is more commonly used by managers in high power distance cultures than by managers in low power distance cultures.

Which of the following is the most common form of influence in high power distance cultures?

Organizational politics refers to any use of power to influence others.

People might gain power by convincing others that they have something of value.

_____ is an integral part of exchange.

People with expertise tend to have more influence using persuasion,whereas those with a strong legitimate power base are usually more successful applying _____.

Introducing clear rules for resource allocation is one way of:

Machiavellian values help employees to recognize and avoid using political tactics in organizational settings.

In persuasive communication,the inoculation effect involves warning listeners that others will try to influence them in the future and that they should be aware of the opponent's arguments.

Silent authority is also known as deference to authority.

Which of the following sources of power originates from the powerholder's own characteristics?

Organizational politics can result in lower job satisfaction,and high levels of work-related stress.

The preferred influence tactics vary across cultures.

People who have expertise tend to have more influence using persuasion.

Introduction to the Field of Organizational Behavior

Individual Behavior, Personality, and Values

Perceiving Ourselves and Others in Organizations

Workplace Emotions, Attitudes, and Stress

Foundations of Employee Motivation

Foundations of Employee Motivation

Decision Making and Creativity

Team Dynamics

Communicating in Teams and Organizations

Conflict and Negotiation in the Workplace

Leadership in Organizational Settings

Designing Organizational Structures

Organizational Culture

Organizational Change

Filters

Exam 10: Power and Influence in the Workplace

Forming a coalition:

Employees have more expert power today than a few decades ago because:

An employee's ability to influence others increases as the source of his or her power becomes more substitutable.

Extreme forms of _____ include blackmailing colleagues,such as by threatening to reveal the other person's previously unknown failures unless he or she complies with your request.

The most appropriate influence tactic depends in part on the influencer's power base and position in the organization.

Which of these sources of power originates mainly from the person rather than the position?

Research indicates that ingratiation is more commonly used by managers in high power distance cultures than by managers in low power distance cultures.

Which of the following is the most common form of influence in high power distance cultures?

Organizational politics refers to any use of power to influence others.

People might gain power by convincing others that they have something of value.

_____ is an integral part of exchange.

People with expertise tend to have more influence using persuasion,whereas those with a strong legitimate power base are usually more successful applying _____.

Introducing clear rules for resource allocation is one way of:

Machiavellian values help employees to recognize and avoid using political tactics in organizational settings.

In persuasive communication,the inoculation effect involves warning listeners that others will try to influence them in the future and that they should be aware of the opponent's arguments.

Silent authority is also known as deference to authority.

Which of the following sources of power originates from the powerholder's own characteristics?

Organizational politics can result in lower job satisfaction,and high levels of work-related stress.

The preferred influence tactics vary across cultures.

People who have expertise tend to have more influence using persuasion.

Introduction to the Field of Organizational Behavior

Individual Behavior, Personality, and Values

Perceiving Ourselves and Others in Organizations

Workplace Emotions, Attitudes, and Stress

Foundations of Employee Motivation

Foundations of Employee Motivation

Decision Making and Creativity

Team Dynamics

Communicating in Teams and Organizations

Conflict and Negotiation in the Workplace

Leadership in Organizational Settings

Designing Organizational Structures

Organizational Culture

Organizational Change

Filters