Question 1

_____ is a conscious process of making choices among one or more alternatives with the intention of moving toward some desired state of affairs.

Accepted Answer

A)  Decision making 
B)  Bounded rationality 
C)  Divergent thinking 
D)  Prospect theory 
E)  Scenario planning 
A)  Decision making 
B)  Bounded rationality 
C)  Divergent thinking 
D)  Prospect theory 
E)  Scenario planning

Question 2

The last step in the rational decision-making model is to evaluate the decision outcomes.

Accepted Answer

A) True 
 B)False

Question 3

What do impromptu storytelling,morphological analysis,and artwork have in common?

Accepted Answer

A)  They are forms of cross-pollination. 
B)  They increase the risk of bounded rationality. 
C)  They are forms of associative play. 
D)  They significantly weaken the creative process. 
E)  They are used mainly to improve the rational choice process. 
A)  They are forms of cross-pollination. 
B)  They increase the risk of bounded rationality. 
C)  They are forms of associative play. 
D)  They significantly weaken the creative process. 
E)  They are used mainly to improve the rational choice process.

Question 4

The incubation stage of creativity is more effective when the decision maker sets aside all other activities and focuses attention on the issue or problem.

Accepted Answer

A) True 
 B)False

Question 5

The Director of Nursing is looking throughout the hospital for a new format of a work schedule for nurses.She evaluates each schedule system as soon as she learns about it.Eventually,she finds a schedule that is "good enough" for her needs and ends her search even though there may be better schedules available that she hasn't yet learned about.The Director of Nursing is engaging in:

Accepted Answer

A)  escalation of commitment. 
B)  satisficing. 
C)  perceptual defense. 
D)  post-decisional justification. 
E)  open rationalization. 
A)  escalation of commitment. 
B)  satisficing. 
C)  perceptual defense. 
D)  post-decisional justification. 
E)  open rationalization.

Question 6

Intuition is independent of the programmed decision routines that speed up our response to pattern matches or mismatches.

Accepted Answer

A) True 
 B)False

Question 7

Employees tend to be less creative in organizations that punish failure.

Accepted Answer

A) True 
 B)False

Question 8

A marketing specialist needed to find a new way of marketing the company's main product to its potential clients.While watching a movie one evening,the marketing specialist saw a scene that gave her inspiration for a new marketing plan.According to the creative process model,which of the following is the next stage in the creative process after such an inspiration?

Accepted Answer

A)  Preparation 
B)  Incubation 
C)  Verification 
D)  Insight 
E)  Morphological analysis 
A)  Preparation 
B)  Incubation 
C)  Verification 
D)  Insight 
E)  Morphological analysis

Question 9

Perceptual defense causes us to:

Accepted Answer

A)  defend the solutions we propose. 
B)  defend those who agree with us when we identify a problem. 
C)  defend the perception we have after making a decision. 
D)  block out bad news or information that threatens our self-concept. 
E)  justify our actions to defend our position. 
A)  defend the solutions we propose. 
B)  defend those who agree with us when we identify a problem. 
C)  defend the perception we have after making a decision. 
D)  block out bad news or information that threatens our self-concept. 
E)  justify our actions to defend our position.

Question 10

Executives at Switched Enterprises Ltd.want to partner with companies in other regions to distribute their Internet routers and electronic switching equipment.They want to make the decision systematically,but realize that it is not easy to determine whether a particular company will be able to provide effective distribution for this new product area.Discuss three human limitations or problems that might make it difficult for Switched Enterprises' executives to choose the best alternative.

Accepted Answer

The textbook identifies six problems or

Question 11

An organization asks its employees to reframe the problems in a unique way and generate different approaches to the problems.Which of the following stages in the creative process would assist this?

Accepted Answer

A)  Verification 
B)  Preparation 
C)  Experimentation 
D)  Insight 
E)  Incubation 
A)  Verification 
B)  Preparation 
C)  Experimentation 
D)  Insight 
E)  Incubation

Question 12

You have just received seed money for a new e-commerce business and you want to hire a dozen people with a high level of creative potential.To hire the most creative people,you would select applicants who have:

Accepted Answer

A)  no experience in this industry, high analytic intelligence, and relatively low need for achievement. 
B)  high degree of nonconformity, value self-direction, and relatively low need for affiliation. 
C)  strong mental models regarding their field of knowledge, high synthetic intelligence, and relatively high need for social approval. 
D)  high need for affiliation, high need for achievement and high need for social approval. 
E)  low openness to experience, high need for social approval, and relatively low need for affiliation. 
A)  no experience in this industry, high analytic intelligence, and relatively low need for achievement. 
B)  high degree of nonconformity, value self-direction, and relatively low need for affiliation. 
C)  strong mental models regarding their field of knowledge, high synthetic intelligence, and relatively high need for social approval. 
D)  high need for affiliation, high need for achievement and high need for social approval. 
E)  low openness to experience, high need for social approval, and relatively low need for affiliation.

Question 13

In organizational settings,creativity usually occurs alone rather than with other people.

Accepted Answer

A) True 
 B)False

Question 14

Which of the following statements is true about scenario planning?

Accepted Answer

A)  It is the unwitting selectivity in the acquisition and use of evidence. 
B)  It is the process of planning a solution based on employee preferences. 
C)  It is a disciplined method for imagining possible futures. 
D)  It is an act of reframing the problem in a unique way and generating different approaches to the issue. 
E)  It is the act of calculating the conventionally accepted right answer to a logical problem. 
A)  It is the unwitting selectivity in the acquisition and use of evidence. 
B)  It is the process of planning a solution based on employee preferences. 
C)  It is a disciplined method for imagining possible futures. 
D)  It is an act of reframing the problem in a unique way and generating different approaches to the issue. 
E)  It is the act of calculating the conventionally accepted right answer to a logical problem.

Question 15

When making important decisions,we "listen in" on our emotions to guide our preference among the decision alternatives.

Accepted Answer

A) True 
 B)False

Question 16

The rational decision making model begins with:

Accepted Answer

A)  evaluating alternatives. 
B)  identifying an opportunity. 
C)  searching for alternatives. 
D)  implementing the solution. 
E)  searching for information about outcomes to each alternative. 
A)  evaluating alternatives. 
B)  identifying an opportunity. 
C)  searching for alternatives. 
D)  implementing the solution. 
E)  searching for information about outcomes to each alternative.

Question 17

Post-decisional justification gives people an excessively optimistic evaluation of their decisions,until they receive very clear and undeniable information to the contrary.

Accepted Answer

A) True 
 B)False

Question 18

Creative Finance Ltd wants to introduce practices that would enhance creativity among employees in solving some of the financial institution's ongoing work process problems.Identify and describe three types of activities that encourage creativity including a specific example of things that might be done in each activity.

Accepted Answer

The three main types of creative practic

Question 19

Intuition is based on mental templates or models representing tacit knowledge about a situation.

Accepted Answer

A) True 
 B)False

Question 20

_____ is the tendency to experience stronger negative emotions when losing something of value than the positive emotions experienced when gaining something of equal value.

Accepted Answer

A)  Implicit favorite 
B)  Bounded rationality 
C)  Intuition 
D)  Nonprogrammed decision making 
E)  Prospect theory effect 
A)  Implicit favorite 
B)  Bounded rationality 
C)  Intuition 
D)  Nonprogrammed decision making 
E)  Prospect theory effect

_____ is a conscious process of making choices among one or more alternatives with the intention of moving toward some desired state of affairs.

The last step in the rational decision-making model is to evaluate the decision outcomes.

What do impromptu storytelling,morphological analysis,and artwork have in common?

The incubation stage of creativity is more effective when the decision maker sets aside all other activities and focuses attention on the issue or problem.

Intuition is independent of the programmed decision routines that speed up our response to pattern matches or mismatches.

Employees tend to be less creative in organizations that punish failure.

Perceptual defense causes us to:

An organization asks its employees to reframe the problems in a unique way and generate different approaches to the problems.Which of the following stages in the creative process would assist this?

You have just received seed money for a new e-commerce business and you want to hire a dozen people with a high level of creative potential.To hire the most creative people,you would select applicants who have:

In organizational settings,creativity usually occurs alone rather than with other people.

Which of the following statements is true about scenario planning?

When making important decisions,we "listen in" on our emotions to guide our preference among the decision alternatives.

The rational decision making model begins with:

Post-decisional justification gives people an excessively optimistic evaluation of their decisions,until they receive very clear and undeniable information to the contrary.

Intuition is based on mental templates or models representing tacit knowledge about a situation.

_____ is the tendency to experience stronger negative emotions when losing something of value than the positive emotions experienced when gaining something of equal value.

Introduction to the Field of Organizational Behavior

Individual Behavior, Personality, and Values

Perceiving Ourselves and Others in Organizations

Workplace Emotions, Attitudes, and Stress

Foundations of Employee Motivation

Foundations of Employee Motivation

Team Dynamics

Communicating in Teams and Organizations

Power and Influence in the Workplace

Conflict and Negotiation in the Workplace

Leadership in Organizational Settings

Designing Organizational Structures

Organizational Culture

Organizational Change

Filters

Exam 7: Decision Making and Creativity

_____ is a conscious process of making choices among one or more alternatives with the intention of moving toward some desired state of affairs.

The last step in the rational decision-making model is to evaluate the decision outcomes.

What do impromptu storytelling,morphological analysis,and artwork have in common?

The incubation stage of creativity is more effective when the decision maker sets aside all other activities and focuses attention on the issue or problem.

Intuition is independent of the programmed decision routines that speed up our response to pattern matches or mismatches.

Employees tend to be less creative in organizations that punish failure.

Perceptual defense causes us to:

An organization asks its employees to reframe the problems in a unique way and generate different approaches to the problems.Which of the following stages in the creative process would assist this?

You have just received seed money for a new e-commerce business and you want to hire a dozen people with a high level of creative potential.To hire the most creative people,you would select applicants who have:

In organizational settings,creativity usually occurs alone rather than with other people.

Which of the following statements is true about scenario planning?

When making important decisions,we "listen in" on our emotions to guide our preference among the decision alternatives.

The rational decision making model begins with:

Post-decisional justification gives people an excessively optimistic evaluation of their decisions,until they receive very clear and undeniable information to the contrary.

Intuition is based on mental templates or models representing tacit knowledge about a situation.

_____ is the tendency to experience stronger negative emotions when losing something of value than the positive emotions experienced when gaining something of equal value.

Introduction to the Field of Organizational Behavior

Individual Behavior, Personality, and Values

Perceiving Ourselves and Others in Organizations

Workplace Emotions, Attitudes, and Stress

Foundations of Employee Motivation

Foundations of Employee Motivation

Team Dynamics

Communicating in Teams and Organizations

Power and Influence in the Workplace

Conflict and Negotiation in the Workplace

Leadership in Organizational Settings

Designing Organizational Structures

Organizational Culture

Organizational Change

Filters