Question 1

Prospect theory and self-justification are the main causes of satisficing.

Accepted Answer

A) True 
 B)False  False

Question 2

The ideas that form during the insight stage of creativity need to be verified through conscious evaluation and experimentation.

Accepted Answer

A) True 
 B)False  True

Question 3

A higher rather than lower level of employee involvement is preferable when:

Accepted Answer

A)  management and employees possess the same information regarding the problem. 
B)  the problem relates to a nonprogrammed decision. 
C)  employees goals and norms conflict with the organization's objectives. 
D)  employees are likely to disagree with each other regarding the preferred solution. 
E)  all of these conditions exist. 
A)  management and employees possess the same information regarding the problem. 
B)  the problem relates to a nonprogrammed decision. 
C)  employees goals and norms conflict with the organization's objectives. 
D)  employees are likely to disagree with each other regarding the preferred solution. 
E)  all of these conditions exist. B

Question 4

In what stage of the decision-making process do emotions influence human decision making?

Accepted Answer

A)  Identifying problems 
B)  Identifying alternatives 
C)  Choosing alternatives 
D)  All of these statements are true. 
E)  All of these statements are false; emotions do not influence decision making. 
A)  Identifying problems 
B)  Identifying alternatives 
C)  Choosing alternatives 
D)  All of these statements are true. 
E)  All of these statements are false; emotions do not influence decision making.

Question 5

Creativity should be used only in cases of non-programmed problems.

Accepted Answer

A) True 
 B)False

Question 6

A large financial institution is losing market share to savvy upstart companies,and it has asked its top marketing executive to identify the main reasons for the sliding fortunes.Describe three barriers that might cause the marketing executive to poorly identify the problem(s).An illustrative example in this context should be included for each barrier.

Accepted Answer

The textbook identifies four (or five,if

Question 7

Which of the following decision-making activities tends to make the most use of tacit knowledge?

Accepted Answer

A)  Intuition 
B)  Decision support systems 
C)  Escalation of commitment 
D)  Data mining 
E)  Both intuition and data mining 
A)  Intuition 
B)  Decision support systems 
C)  Escalation of commitment 
D)  Data mining 
E)  Both intuition and data mining

Question 8

You have just been assigned the task of developing an innovative new product,using people from engineering,marketing,purchasing and one or two other departments in the organization.To help the group to be as creative as possible,you would:

Accepted Answer

A)  give the team a very tight deadline to come up with a creative idea. 
B)  threaten to fire any team member who suggests a silly idea that wastes time in the product-development process. 
C)  encourage competition among team members as to who has the best job performance. 
D)  move these employees out of their departments and into a common area where they can continuously communicate with each other. 
E)  apply all of these activities. 
A)  give the team a very tight deadline to come up with a creative idea. 
B)  threaten to fire any team member who suggests a silly idea that wastes time in the product-development process. 
C)  encourage competition among team members as to who has the best job performance. 
D)  move these employees out of their departments and into a common area where they can continuously communicate with each other. 
E)  apply all of these activities.

Question 9

Escalation of commitment occurs when employees increase their support for a decision because most of their colleagues also support that decision.

Accepted Answer

A) True 
 B)False

Question 10

The rational choice model of decision making begins with:

Accepted Answer

A)  evaluating alternatives 
B)  recognizing and defining the problem 
C)  searching for alternatives 
D)  implementing the solution 
E)  searching for information about outcomes to each alternative 
A)  evaluating alternatives 
B)  recognizing and defining the problem 
C)  searching for alternatives 
D)  implementing the solution 
E)  searching for information about outcomes to each alternative

Question 11

A marketing specialist needed to find a new way of marketing the company's main product to clients.While watching a movie one evening,the marketing specialist saw a scene that gave her inspiration for a new marketing plan.According to the creative process model,the stage in this creative process after inspiration is:

Accepted Answer

A)  preparation 
B)  incubation 
C)  verification 
D)  insight 
E)  morphological analysis 
A)  preparation 
B)  incubation 
C)  verification 
D)  insight 
E)  morphological analysis

Question 12

Incubation and verification are:

Accepted Answer

A)  stages of the creative process 
B)  elements of bounded rationality 
C)  elements of the MARS model. 
D)  problems with team decision making. 
E)  two forms of influence in organizations. 
A)  stages of the creative process 
B)  elements of bounded rationality 
C)  elements of the MARS model. 
D)  problems with team decision making. 
E)  two forms of influence in organizations.

Question 13

During a meeting,senior executives of a consumer products company tackled the problem that they were late in detecting several consumer trends,such as the trend towards using see-through plastics in kitchenware.While trying to determine the source of this problem,one executive said: "The main problem here is that we need to find a better industrial design firm to design our products." Which of the following best describes the decision-making problem that this executive is exhibiting?

Accepted Answer

A)  The executive is engaging in escalation of commitment. 
B)  The executive is being too creative. 
C)  The executive is acting as a devil's advocate when the situation calls for consensus. 
D)  The executive is engaging in groupthink. 
E)  The executive is defining the problem in terms of a solution. 
A)  The executive is engaging in escalation of commitment. 
B)  The executive is being too creative. 
C)  The executive is acting as a devil's advocate when the situation calls for consensus. 
D)  The executive is engaging in groupthink. 
E)  The executive is defining the problem in terms of a solution.

Question 14

Creativity tends to suffer during times of downsizing and corporate restructuring.

Accepted Answer

A) True 
 B)False

Question 15

Employees should not make the final decision alone when conflict is likely among employees.

Accepted Answer

A) True 
 B)False

Question 16

WesTech Components wants to hire several people for jobs requiring a high degree of creativity.Identify three individual characteristics that WesTech should consider when selecting job applicants who have a high potential for creativity.

Accepted Answer

The textbook describes several character

Question 17

Which of the following is a potential problem when evaluating and choosing alternatives in decision making?

Accepted Answer

A)  Limited information processing 
B)  Implicit favourite 
C)  Satisficing 
D)  All of these statements are potential problems 
E)  None of these statements are potential problems 
A)  Limited information processing 
B)  Implicit favourite 
C)  Satisficing 
D)  All of these statements are potential problems 
E)  None of these statements are potential problems

Question 18

The decision maker's emotions play an important role in his or her identification of a problem or opportunity.

Accepted Answer

A) True 
 B)False

Question 19

The tendency for people to dislike losing a particular amount more than they like gaining the same amount is called:

Accepted Answer

A)  implicit favourite. 
B)  bounded rationality. 
C)  intuition. 
D)  nonprogrammed decision making. 
E)  prospect theory. 
A)  implicit favourite. 
B)  bounded rationality. 
C)  intuition. 
D)  nonprogrammed decision making. 
E)  prospect theory.

Question 20

People with a high need to 'save face' are more likely to:

Accepted Answer

A)  identify problems when none exist 
B)  engage in escalation of commitment 
C)  participate in risky decisions 
D)  follow the rational choice model of decision making 
E)  view problems as opportunities. 
A)  identify problems when none exist 
B)  engage in escalation of commitment 
C)  participate in risky decisions 
D)  follow the rational choice model of decision making 
E)  view problems as opportunities.

Prospect theory and self-justification are the main causes of satisficing.

The ideas that form during the insight stage of creativity need to be verified through conscious evaluation and experimentation.

A higher rather than lower level of employee involvement is preferable when:

In what stage of the decision-making process do emotions influence human decision making?

Creativity should be used only in cases of non-programmed problems.

Which of the following decision-making activities tends to make the most use of tacit knowledge?

You have just been assigned the task of developing an innovative new product,using people from engineering,marketing,purchasing and one or two other departments in the organization.To help the group to be as creative as possible,you would:

Escalation of commitment occurs when employees increase their support for a decision because most of their colleagues also support that decision.

The rational choice model of decision making begins with:

Incubation and verification are:

Creativity tends to suffer during times of downsizing and corporate restructuring.

Employees should not make the final decision alone when conflict is likely among employees.

WesTech Components wants to hire several people for jobs requiring a high degree of creativity.Identify three individual characteristics that WesTech should consider when selecting job applicants who have a high potential for creativity.

Which of the following is a potential problem when evaluating and choosing alternatives in decision making?

The decision maker's emotions play an important role in his or her identification of a problem or opportunity.

The tendency for people to dislike losing a particular amount more than they like gaining the same amount is called:

People with a high need to 'save face' are more likely to:

Introduction to the Field of Organizational Behaviour

Individual Behaviour, Personality, and Values

Perceiving Ourselves and Others in Organizations

Workplace Emotions,attitudes,and Stress

Foundations of Employee Motivation

Applied Performance Practices

Team Dynamics

Communicating in Teams and Organizations

Power and Influence in the Workplace

Conflict and Negotiation in the Workplace

Leadership in Organizational Settings

Designing Organizational Structures

Organizational Culture

Organizational Change

Filters

Exam 7: Decision Making and Creativity

Prospect theory and self-justification are the main causes of satisficing.

The ideas that form during the insight stage of creativity need to be verified through conscious evaluation and experimentation.

A higher rather than lower level of employee involvement is preferable when:

In what stage of the decision-making process do emotions influence human decision making?

Creativity should be used only in cases of non-programmed problems.

Which of the following decision-making activities tends to make the most use of tacit knowledge?

You have just been assigned the task of developing an innovative new product,using people from engineering,marketing,purchasing and one or two other departments in the organization.To help the group to be as creative as possible,you would:

Escalation of commitment occurs when employees increase their support for a decision because most of their colleagues also support that decision.

The rational choice model of decision making begins with:

Incubation and verification are:

Creativity tends to suffer during times of downsizing and corporate restructuring.

Employees should not make the final decision alone when conflict is likely among employees.

WesTech Components wants to hire several people for jobs requiring a high degree of creativity.Identify three individual characteristics that WesTech should consider when selecting job applicants who have a high potential for creativity.

Which of the following is a potential problem when evaluating and choosing alternatives in decision making?

The decision maker's emotions play an important role in his or her identification of a problem or opportunity.

The tendency for people to dislike losing a particular amount more than they like gaining the same amount is called:

People with a high need to 'save face' are more likely to:

Introduction to the Field of Organizational Behaviour

Individual Behaviour, Personality, and Values

Perceiving Ourselves and Others in Organizations

Workplace Emotions,attitudes,and Stress

Foundations of Employee Motivation

Applied Performance Practices

Team Dynamics

Communicating in Teams and Organizations

Power and Influence in the Workplace

Conflict and Negotiation in the Workplace

Leadership in Organizational Settings

Designing Organizational Structures

Organizational Culture

Organizational Change

Filters