Exam 3: Identifying Stakeholders and Issues

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Normative stakeholders include all of the following,except:

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Examples of primary stakeholders include all of the following,except:

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Jack recently purchased a small furniture store that specializes in handmade,high quality products.The company,when he purchased it,relied almost exclusively on wood from old growth forests.He temporarily closes the business until a supplier of sustainable wood products can be found.The company is at what stage of the issue life cycle?

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A stakeholder is an individual,or group,who can influence and/or is influenced by the achievement of an organization's purpose.

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An issue is a point in question where different views are held of what ought to be done by the corporation,based on stakeholder or management expectations.

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The concept of a stakeholder has broadened in time to include individuals or groups other than owners,government and labour.

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Who is the author of "Anatomy of a Crisis"?

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Ideally,the issues management approach should be implemented quickly with a forceful,concentrated effort by senior level management leading the way.

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Once an issue has progressed through the issue life cycle to the decline stage,it is considered to be resolved.

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An alternative to the Anatomy of a Crisis,called the Six Stages of Crisis Management,was developed by:

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Lenders and Creditors are stakeholders that can be taken for granted because their influence is small as there are many lending institutions.

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ABC Corporation is a forestry company that is attempting to develop more sustainable approaches to forestry in order to preserve the land for use by future generations.They receive considerable support from mainstream environmental groups.Eco-terrorists,who will sabotage trees in such a way as to injure the forestry worker who is cutting the tree,do not believe that ABC Corporation is doing enough.Which of the following stakeholders should ABC consider in its decisions about forestry?

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List the main ethical issues in the automotive industry.

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There is a tremendous amount of opposition to the stakeholder concept.

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A furniture store has just discovered that the lumber used to make its furniture is from an ancient forest.Later that week they received a letter from an environmental group stating that all furniture stores using lumber from ancient forests are receiving this letter as a warning to find alternate sources for their lumber or the store will be picketed.This furniture store is in what stage of the issue life cycle?

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The purposes of issues management include all of the following,except:

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In a pluralistic society,one institution is completely independent of the others.

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When an organization is in the process of describing and evaluating an issue so that consensus is achieved among managers it is in which step of the issues management process?

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Janet is on the board of directors for SPT Corporation.Which of the following assumptions about Janet's involvement with SPT Corporation is not correct?

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In Fink's "Anatomy of a Crisis" it is argued that the outcome is not necessarily always negative,and that positive outcomes may result from a crisis.

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