Exam 20: Introduction to Systems Development Systems Analysis

Describe economic feasibility analysis.What techniques are used in economic feasibility analysis?

Which group of individuals listed below can be the most effective in generating employee support and encouraging the development and acceptance of an AIS project?

Refer to the table below,which shows the results of payback,net present value,and internal rate of return analysis of four projects.Which is preferred by the internal rate of return criterion?

The ________ method of gathering information helps to determine how a system should work.

Refer to the table below,which shows the results of payback,net present value,and internal rate of return analysis of four projects.Which is preferred by the payback criterion?

For each of the following items,discuss which of the four data gathering methods would be most appropriate and why. a.Eliciting 300 employees' opinions on a new incentive program to replace the current bonus program. b.Identifying how the credit approval process for new customers is supposed to be conducted and by whom.

What are some of the reasons why behavioral problems occur when a new AIS is introduced?

A planning horizon of at least ________ years is reasonable for any master plan; however,the plan should be updated at least ________ each year.

A project development team at Midwest Construction was assigned the task of improving the efficiency of the firm's accounting information system.As part of the ________ step in the systems development life cycle,the team has initiated an end user training program in preparation for switching over to the new system.

A project development team at Midwest Construction was assigned the task of improving the efficiency of the firm's accounting information system.As part of the ________ step in the systems development life cycle,the team has determined that implementation of the new system will yield an internal rate of return of 24.8%.

A good rule to follow to prevent behavioral problems associated with implementing a new system is "Avoid complex systems that cause radical changes." What expression is used to describe this system design rule?

Refer to the table below,which shows the results of payback,net present value,and internal rate of return analysis of four projects.Which is preferred by the net present value criterion?

Refer to the diagram below,where the numbers next to the arrows refer to the number of days required for completion of the corresponding activity.What is the critical path?

What is the role of the information systems steering committee?

Which planning technique does not show the relationships among various activities?

Three months after a new telephone system with voice mail was installed at Modest Expectations College in Pennsylvania,several senior faculty members were contacted by a telecommunications secretary and were told that their voice mail boxes were full.This is an example of dealing with change by

Shortly after a new automated quality assurance system went online,production output declined by three percent.The production manager,a long time employee,blamed the new system.He argued that "after we laid off Tom and Jimmy and put this machine in,things just slowed down.Nothing seems to work right anymore." This is an example of dealing with change by

All of the following are benefits of planning and managing systems development except

Continuing to use a manual system instead of the new AIS is a form of resistance known as

Dysfunctional employee behavior in response to implementation of a new computerized information system is likely to be the result of