Question 1

The number of new products developed would be an example of measuring which perspective?

Accepted Answer

A) Financial 
B) Customer 
C) Internal business 
D) Learning and growth 
A) Financial 
B) Customer 
C) Internal business 
D) Learning and growth

Question 2

Match between columns
                        Premises: Percentage of defective product units
Percentage of on-time deliveries by suppliers
Cash flow from operations
Asset turnover
Customer profitability
Employee turnover rate
Machine downtime
Return on assets
Average machine setup time
Employee promotion rate
Customer satisfaction ratings
Average length of the production process
Wait time per order before start of production
Earnings growth
Average job-related training hours per employee
Return on equity
Customer satisfaction ratings
Product cost per unit
Number of new customers
Finished products per employee per day

Accepted Answer

The Answer of Customer perspective and Learning and growth perspective is...

Question 3

What is the Toy Division's asset turnover?

Accepted Answer

A) 3.3 
B) 4.0 
C) 4.2 
D) 16.7 
A) 3.3 
B) 4.0 
C) 4.2 
D) 16.7

Question 4

The performance evaluation of cost centres is typically based on which of the following?

Accepted Answer

A) Sales volume variance 
B) ROI 
C) Flexible budget variance 
D) Static budget variance 
A) Sales volume variance 
B) ROI 
C) Flexible budget variance 
D) Static budget variance

Question 5

What is the First Electronics Corporation cell phone division's Economic Value Added (EVA)?

Accepted Answer

A) $157,500 
B) $472,500 
C) $600,000 
D) $630,000 
A) $157,500 
B) $472,500 
C) $600,000 
D) $630,000

Question 6

Cash flows from operations and gross margin growth would be examples of the

Accepted Answer

A) financial perspective. 
B) customer perspective. 
C) internal business perspective. 
D) learning and growth perspective. 
A) financial perspective. 
B) customer perspective. 
C) internal business perspective. 
D) learning and growth perspective.

Question 7

The convenience store owned by a national chain is likely to be classified as a(n)

Accepted Answer

A) cost centre. 
B) investment centre. 
C) profit centre. 
D) revenue centre. 
A) cost centre. 
B) investment centre. 
C) profit centre. 
D) revenue centre.

Question 8

The production line at Dell Computers is most likely treated as a(n)

Accepted Answer

A) cost centre. 
B) investment centre. 
C) profit centre. 
D) revenue centre. 
A) cost centre. 
B) investment centre. 
C) profit centre. 
D) revenue centre.

Question 9

What is the Beverage Division's Residual Income (RI)?

Accepted Answer

A) $722,400 
B) $688,800 
C) $411,600 
D) $151,200 
A) $722,400 
B) $688,800 
C) $411,600 
D) $151,200

Question 10

KPI in the Balanced Scorecard stands for Key Performance Indicator.

Accepted Answer

A) True 
 B)False

Question 11

Aligning subunit performance targets with company strategy would be an example of

Accepted Answer

A) promoting goal congruence and coordination. 
B) motivating managers. 
C) providing feedback. 
D) benchmarking. 
A) promoting goal congruence and coordination. 
B) motivating managers. 
C) providing feedback. 
D) benchmarking.

Question 12

Which of the following aspects of a performance evaluation system best describes when subunit managers are provided with performance targets?

Accepted Answer

A) Benchmarking 
B) Communicating company's expectations 
C) Promoting goal congruence 
D) Providing feedback 
A) Benchmarking 
B) Communicating company's expectations 
C) Promoting goal congruence 
D) Providing feedback

Question 13

What is the Beverage Division's asset turnover?

Accepted Answer

A) 11.7 
B) 5.0 
C) 2.5 
D) 2.0 
A) 11.7 
B) 5.0 
C) 2.5 
D) 2.0

Question 14

What is the Tandem division's Residual Income (RI)?

Accepted Answer

A) $152,000 
B) $280,000 
C) $320,000 
D) $8,000,000 
A) $152,000 
B) $280,000 
C) $320,000 
D) $8,000,000

Question 15

Kleener Company has a profit margin of 15%,a target rate of return of 12%,and asset turnover of 2.0.The sales in dollars for Kleener Company would be closest to

Accepted Answer

A) $27,000. 
B) $90,000. 
C) $360,000. 
D) $1,200,000. 
A) $27,000. 
B) $90,000. 
C) $360,000. 
D) $1,200,000.

Question 16

Residual income is the difference between revenues and expenses.

Accepted Answer

A) True 
 B)False

Question 17

What will happen to return on investment (ROI)if selling and administrative expenses decrease while everything else remains the same?

Accepted Answer

A) ROI will increase. 
B) ROI will decrease. 
C) ROI will not be affected. 
D) We cannot determine the effect from the information provided. 
A) ROI will increase. 
B) ROI will decrease. 
C) ROI will not be affected. 
D) We cannot determine the effect from the information provided.

Question 18

What is the Beverage Division's Return on Investment (ROI)?

Accepted Answer

A) 250.00% 
B) 50.00% 
C) 20.00% 
D) 8.57% 
A) 250.00% 
B) 50.00% 
C) 20.00% 
D) 8.57%

Question 19

Which of the following aspects of a performance evaluation system best describes when subunit performance targets are aligned with company strategy?

Accepted Answer

A) Benchmarking 
B) Communicating expectations 
C) Promoting goal congruence 
D) Providing feedback 
A) Benchmarking 
B) Communicating expectations 
C) Promoting goal congruence 
D) Providing feedback

Question 20

Companies evaluate investment centres the way they evaluate profit centres.

Accepted Answer

A) True 
 B)False

The number of new products developed would be an example of measuring which perspective?

What is the Toy Division's asset turnover?

The performance evaluation of cost centres is typically based on which of the following?

What is the First Electronics Corporation cell phone division's Economic Value Added (EVA)?

Cash flows from operations and gross margin growth would be examples of the

The convenience store owned by a national chain is likely to be classified as a(n)

The production line at Dell Computers is most likely treated as a(n)

What is the Beverage Division's Residual Income (RI)?

KPI in the Balanced Scorecard stands for Key Performance Indicator.

Aligning subunit performance targets with company strategy would be an example of

Which of the following aspects of a performance evaluation system best describes when subunit managers are provided with performance targets?

What is the Beverage Division's asset turnover?

What is the Tandem division's Residual Income (RI)?

Kleener Company has a profit margin of 15%,a target rate of return of 12%,and asset turnover of 2.0.The sales in dollars for Kleener Company would be closest to

Residual income is the difference between revenues and expenses.

What will happen to return on investment (ROI)if selling and administrative expenses decrease while everything else remains the same?

What is the Beverage Division's Return on Investment (ROI)?

Which of the following aspects of a performance evaluation system best describes when subunit performance targets are aligned with company strategy?

Companies evaluate investment centres the way they evaluate profit centres.

Introduction to Managerial Accounting

Building Blocks of Managerial Accounting

Job Costing

Activity Based Costing

Process Costing

Cost Behaviour

Cost-Volume-Profit Analysis

Short-Term Business Decisions

The Master Budget and Responsibility Accounting

Flexible Budgets and Standard Costs

Capital Investment Decisions and the Time Value of Money

Filters

Exam 11: Performance Evaluation and the Balanced Scorecard

The number of new products developed would be an example of measuring which perspective?

What is the Toy Division's asset turnover?

The performance evaluation of cost centres is typically based on which of the following?

What is the First Electronics Corporation cell phone division's Economic Value Added (EVA)?

Cash flows from operations and gross margin growth would be examples of the

The convenience store owned by a national chain is likely to be classified as a(n)

The production line at Dell Computers is most likely treated as a(n)

What is the Beverage Division's Residual Income (RI)?

KPI in the Balanced Scorecard stands for Key Performance Indicator.

Aligning subunit performance targets with company strategy would be an example of

Which of the following aspects of a performance evaluation system best describes when subunit managers are provided with performance targets?

What is the Beverage Division's asset turnover?

What is the Tandem division's Residual Income (RI)?

Kleener Company has a profit margin of 15%,a target rate of return of 12%,and asset turnover of 2.0.The sales in dollars for Kleener Company would be closest to

Residual income is the difference between revenues and expenses.

What will happen to return on investment (ROI)if selling and administrative expenses decrease while everything else remains the same?

What is the Beverage Division's Return on Investment (ROI)?

Which of the following aspects of a performance evaluation system best describes when subunit performance targets are aligned with company strategy?

Companies evaluate investment centres the way they evaluate profit centres.

Introduction to Managerial Accounting

Building Blocks of Managerial Accounting

Job Costing

Activity Based Costing

Process Costing

Cost Behaviour

Cost-Volume-Profit Analysis

Short-Term Business Decisions

The Master Budget and Responsibility Accounting

Flexible Budgets and Standard Costs

Capital Investment Decisions and the Time Value of Money

Filters