Question 1

According to the text,no complaints can be constructive,only destructive.

Accepted Answer

A) True 
 B)False  False

Question 2

A spiral that moves only in one direction - upward and onward - is an example of a(n)______________ spiral.

Accepted Answer

A)  devitalized 
B)  regressive 
C)  progressive 
D)  escalatory 
E)  aggressive 
A)  devitalized 
B)  regressive 
C)  progressive 
D)  escalatory 
E)  aggressive D

Question 3

Why do we need to study conflict? What role does "prevention" play? Is prevention the same as "avoidance?" Explain.

Accepted Answer

We need to study conflict because it is a natural part of human interaction and can have significant impacts on individuals, communities, and societies. By understanding the causes and dynamics of conflict, we can work towards resolving and managing it more effectively.

Prevention plays a crucial role in managing conflict. By identifying and addressing the root causes of conflict before it escalates, we can reduce the likelihood of violence, destruction, and human suffering. Prevention involves proactive measures such as diplomacy, mediation, and addressing underlying grievances to create conditions for peaceful coexistence.

Prevention is not the same as avoidance. Avoidance implies ignoring or sidestepping conflict, which can lead to unresolved tensions and potential future outbreaks of violence. Prevention, on the other hand, involves actively addressing and mitigating the factors that contribute to conflict, with the goal of creating sustainable peace and stability. It is a proactive and strategic approach to managing conflict, rather than simply trying to evade it.

Question 4

According to the text,an interpersonal conflict requires that the struggle
is expressed.

Accepted Answer

A) True 
 B)False

Question 5

According to Chapter 1,the authors state people are born with conflict
management skills-they are mostly "common sense."

Accepted Answer

A) True 
 B)False

Question 6

Unresolved conflict can have an impact on a person's mental health.

Accepted Answer

A) True 
 B)False

Question 7

Which of the following is a potential benefit of conflict for interpersonal relationships?

Accepted Answer

A)  Partners increase understanding of each other. 
B)  One partner can prove how right s/he is. 
C)  You never need to look at another person's point of view. 
D)  The relationship can end and you can be free to pursue other goals. 
E)  Participants can figure out why the other is wrong. 
A)  Partners increase understanding of each other. 
B)  One partner can prove how right s/he is. 
C)  You never need to look at another person's point of view. 
D)  The relationship can end and you can be free to pursue other goals. 
E)  Participants can figure out why the other is wrong.

Question 8

How can you express the struggle in a conflict without doing so verbally? Give a specific example of a conflict was expressed without words .

Accepted Answer

One way to express the struggle in a con

Question 9

An example of a "scarce resource" is self-esteem.

Accepted Answer

A) True 
 B)False

Question 10

Describe a time when you experienced a conflict that was in some way beneficial.Which of the benefits discussed in the text did you experience? If it was beneficial in some other way,describe how.

Accepted Answer

One time I experienced a conflict with a

Question 11

Some research states that great turmoil has a worse effect on children than divorce.Do you agree or disagree? Explain.

Accepted Answer

I disagree with the statement that great

Question 12

Most expressed struggles are activated by

Accepted Answer

A)  internal stress. 
B)  ambivalence. 
C)  conflicting internal dialogues. 
D)  a triggering event. 
E)  apathy. 
A)  internal stress. 
B)  ambivalence. 
C)  conflicting internal dialogues. 
D)  a triggering event. 
E)  apathy.

Question 13

Hocker and Wilmot discuss several benefits of improving your conflict management skills.Which of the following is one of those benefits?

Accepted Answer

A)  You can learn to always get what you want. 
B)  You will finally learn how to avoid all conflicts. 
C)  People around you will benefit from your improved skills. 
D)  You can improve your relationships. 
E)  C and D 
A)  You can learn to always get what you want. 
B)  You will finally learn how to avoid all conflicts. 
C)  People around you will benefit from your improved skills. 
D)  You can improve your relationships. 
E)  C and D

Question 14

The text says anger is the predominant emotion in all conflicts.

Accepted Answer

A) True 
 B)False

Question 15

According to the text,when it comes to managing conflict,most people:

Accepted Answer

A)  need to "learn" conflict skills 
B)  are intuitively skilled 
C)  take classes on conflict so they are exceptionally skilled 
D)  will confront any issue that arise 
E)  are not influenced by their families of origin 
A)  need to "learn" conflict skills 
B)  are intuitively skilled 
C)  take classes on conflict so they are exceptionally skilled 
D)  will confront any issue that arise 
E)  are not influenced by their families of origin

Question 16

Terry and Pat have been in a committed romantic relationship for five years.Increased conflict has characterized their relationship recently.Both have become less invested in the relationship and have sought out others to fulfill some of their needs for affection,inclusion,and control.They don't rely on each other for much and expect less from each other.Terry and Pat's choices reflect which of the five features that contribute to destructive conflict?

Accepted Answer

A)  Escalatory spirals 
B)  Avoidance spirals 
C)  Retaliation 
D)  Inflexibility and rigidity 
E)  A competitive system of domination and submission 
A)  Escalatory spirals 
B)  Avoidance spirals 
C)  Retaliation 
D)  Inflexibility and rigidity 
E)  A competitive system of domination and submission

Question 17

Which of the following is NOT an essential feature of Hocker and Wilmot's definition of interpersonal conflict?

Accepted Answer

A)  an expressed struggle 
B)  independence 
C)  incompatible goals 
D)  scarce resources 
E)  interference 
A)  an expressed struggle 
B)  independence 
C)  incompatible goals 
D)  scarce resources 
E)  interference

Question 18

Once a person becomes truly skilled at managing conflict,s/he will not have to
deal with it-conflict IS avoidable.

Accepted Answer

A) True 
 B)False

Question 19

Adam was taking a public speaking class and was angry with his instructor.All of his friends were getting good grades except him,and they all told him that he made the best presentations.The instructor's evaluations of his presentations all stated that they were amusing,but were also provided an inadequate explanation of the topic.Adam asked his instructor why all his friends (all his friends in the class happen to be females)were getting good grades and he was not.Adam thought he was learning to be a better speaker and that the instructor was biased towards the females,being one herself.However,Adam did not realize that there were other males in the class getting good grades.This conflict escalated because of

Accepted Answer

A)  incompatible goals. 
B)  scarce resources. 
C)  the perception of interference. 
D)  the expressed struggle. 
E)  none of the above. 
A)  incompatible goals. 
B)  scarce resources. 
C)  the perception of interference. 
D)  the expressed struggle. 
E)  none of the above.

Question 20

A spiral that moves only one direction-upward and onward is an example of
an "escalatory" spiral.

Accepted Answer

A) True 
 B)False

According to the text,no complaints can be constructive,only destructive.

A spiral that moves only in one direction - upward and onward - is an example of a(n)______________ spiral.

Why do we need to study conflict? What role does "prevention" play? Is prevention the same as "avoidance?" Explain.

According to the text,an interpersonal conflict requires that the struggle is expressed.

According to Chapter 1,the authors state people are born with conflict management skills-they are mostly "common sense."

Unresolved conflict can have an impact on a person's mental health.

Which of the following is a potential benefit of conflict for interpersonal relationships?

How can you express the struggle in a conflict without doing so verbally? Give a specific example of a conflict was expressed without words .

An example of a "scarce resource" is self-esteem.

Describe a time when you experienced a conflict that was in some way beneficial.Which of the benefits discussed in the text did you experience? If it was beneficial in some other way,describe how.

Some research states that great turmoil has a worse effect on children than divorce.Do you agree or disagree? Explain.

Most expressed struggles are activated by

Hocker and Wilmot discuss several benefits of improving your conflict management skills.Which of the following is one of those benefits?

The text says anger is the predominant emotion in all conflicts.

According to the text,when it comes to managing conflict,most people:

Which of the following is NOT an essential feature of Hocker and Wilmot's definition of interpersonal conflict?

Once a person becomes truly skilled at managing conflict,s/he will not have to deal with it-conflict IS avoidable.

A spiral that moves only one direction-upward and onward is an example of an "escalatory" spiral.

Perspectives on Conflict

Interests and Goals

Power: the Structure of Conflict

Conflict Styles

Emotions in Conflict

Analyzing Your Conflicts

Interpersonal Negotiation

Third-Party Intervention

The Practice of Forgiveness and Reconciliation

Filters

Exam 1: The Nature of Conflict

According to the text,no complaints can be constructive,only destructive.

A spiral that moves only in one direction - upward and onward - is an example of a(n)______________ spiral.

Why do we need to study conflict? What role does "prevention" play? Is prevention the same as "avoidance?" Explain.

According to the text,an interpersonal conflict requires that the struggle is expressed.

According to Chapter 1,the authors state people are born with conflict management skills-they are mostly "common sense."

Unresolved conflict can have an impact on a person's mental health.

Which of the following is a potential benefit of conflict for interpersonal relationships?

How can you express the struggle in a conflict without doing so verbally? Give a specific example of a conflict was expressed without words .

An example of a "scarce resource" is self-esteem.

Describe a time when you experienced a conflict that was in some way beneficial.Which of the benefits discussed in the text did you experience? If it was beneficial in some other way,describe how.

Some research states that great turmoil has a worse effect on children than divorce.Do you agree or disagree? Explain.

Most expressed struggles are activated by

Hocker and Wilmot discuss several benefits of improving your conflict management skills.Which of the following is one of those benefits?

The text says anger is the predominant emotion in all conflicts.

According to the text,when it comes to managing conflict,most people:

Which of the following is NOT an essential feature of Hocker and Wilmot's definition of interpersonal conflict?

Once a person becomes truly skilled at managing conflict,s/he will not have to deal with it-conflict IS avoidable.

A spiral that moves only one direction-upward and onward is an example of an "escalatory" spiral.

Perspectives on Conflict

Interests and Goals

Power: the Structure of Conflict

Conflict Styles

Emotions in Conflict

Analyzing Your Conflicts

Interpersonal Negotiation

Third-Party Intervention

The Practice of Forgiveness and Reconciliation

Filters