Exam 11: Performance Evaluation and the Balanced Scorecard

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Which of the following is FALSE concerning profit centres and cost centres?

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Aligning subunit performance targets with company strategy would be an example of

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The number of on-time deliveries would be an example of measuring which perspective?

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Companies that decentralize split their operations into different divisions or operating units.

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List and describe the goals of performance evaluation systems.

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Measures of the balanced scorecard's customer perspective include all of the following EXCEPT

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The purpose of the balanced scorecard is BEST described as helping an organization

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Use the information below to answer the following question(s): The Tandem division of the Great Adventures Cycles Company had the following results last year (in thousands). Use the information below to answer the following question(s): The Tandem division of the Great Adventures Cycles Company had the following results last year (in thousands).     Management's target rate of return is 10% and the weighted average cost of capital is 8%. Tandem's effective tax rate is 35%. -The Tandem division of the Great Adventures Cycles Company had the following results last year (in thousands).    Management's target rate of return is 10% and the weighted average cost of capital is 8%. Its effective tax rate is 40%. What is the Tandem division's Economic Value Added (EVA)? Management's target rate of return is 10% and the weighted average cost of capital is 8%. Tandem's effective tax rate is 35%. -The Tandem division of the Great Adventures Cycles Company had the following results last year (in thousands). Use the information below to answer the following question(s): The Tandem division of the Great Adventures Cycles Company had the following results last year (in thousands).     Management's target rate of return is 10% and the weighted average cost of capital is 8%. Tandem's effective tax rate is 35%. -The Tandem division of the Great Adventures Cycles Company had the following results last year (in thousands).    Management's target rate of return is 10% and the weighted average cost of capital is 8%. Its effective tax rate is 40%. What is the Tandem division's Economic Value Added (EVA)? Management's target rate of return is 10% and the weighted average cost of capital is 8%. Its effective tax rate is 40%. What is the Tandem division's Economic Value Added (EVA)?

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Use the information below to answer the following question(s): Selected financial data for the Entertainment Division of Magic Enterprises is as follows: Use the information below to answer the following question(s): Selected financial data for the Entertainment Division of Magic Enterprises is as follows:    -What is the Entertainment Division's residual income? -What is the Entertainment Division's residual income?

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Use the information below to answer the following question(s): Selected financial data for the Photocopies Division of Elizabeth's Business Machines is as follows: Use the information below to answer the following question(s): Selected financial data for the Photocopies Division of Elizabeth's Business Machines is as follows:    -What is the Photocopier Division's capital turnover? -What is the Photocopier Division's capital turnover?

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List and describe five reasons why a company might choose to decentralize.

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Use the information below to answer the following question(s): Selected financial data for the Entertainment Division of Magic Enterprises is as follows: Use the information below to answer the following question(s): Selected financial data for the Entertainment Division of Magic Enterprises is as follows:    -What is the Entertainment Division's profit margin? -What is the Entertainment Division's profit margin?

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Which of the following is the name given to the approach that recognizes that both financial and operational performance measures should be considered when evaluating company performance?

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Use the information below to answer the following question(s): The following data relates to the Miracle Corporation and its Toy Division. Use the information below to answer the following question(s): The following data relates to the Miracle Corporation and its Toy Division.    -What is the Toy Division's Economic Value Added (EVA)? -What is the Toy Division's Economic Value Added (EVA)?

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Comparing actual results to the results of competitors and comparing actual results to industry standards would be an example of

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Data on three unrelated companies are given in the following table. Data on three unrelated companies are given in the following table.     Fill in the missing information. Fill in the missing information.

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Use the information below to answer the following question(s): The Tandem division of the Great Adventures Cycles Company had the following results last year (in thousands). Use the information below to answer the following question(s): The Tandem division of the Great Adventures Cycles Company had the following results last year (in thousands).     Management's target rate of return is 10% and the weighted average cost of capital is 8%. Tandem's effective tax rate is 35%. -What is the Tandem division's Residual Income (RI)? Management's target rate of return is 10% and the weighted average cost of capital is 8%. Tandem's effective tax rate is 35%. -What is the Tandem division's Residual Income (RI)?

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The following information for Alpha Company was available for the past year: The following information for Alpha Company was available for the past year:     Management has a 25% target rate of return. Alpha Company's weighted average cost of capital is 17% and its effective tax rate is 32%. Calculate the EVA. Management has a 25% target rate of return. Alpha Company's weighted average cost of capital is 17% and its effective tax rate is 32%. Calculate the EVA.

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Residual Income (RI) equals operating income less minimum acceptable income.

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Use the information below to answer the following question(s): Selected financial data for The Plastic Lumber Company's Outdoor Furniture Division is as follows: Use the information below to answer the following question(s): Selected financial data for The Plastic Lumber Company's Outdoor Furniture Division is as follows:    -What is The Plastic Lumber Company's Outdoor Furniture Division profit margin? -What is The Plastic Lumber Company's Outdoor Furniture Division profit margin?

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