Question 1

What is outsourcing? Explain the management advantages of outsourcing.

Accepted Answer

Outsourcing is the process of hiring another organization to perform a service. Its management advantages are:
• Obtain expertise-Outsourcing can be an easy way to gain expertise. Developing expertise is often expensive, and may not be in the company's strategic direction. The organization might choose to hire a specialist company to perform this service.
• Avoid management problems-Outsourcing helps in avoiding the management problems that arise due to hiring and allotting tasks that require specific skills.
• Free management time-Some companies choose to outsource to save management time and attention. Outsourcing saves both direct and indirect management time.

Question 2

Which of the following statements is true of outsourcing?

Accepted Answer

A) Management should have expertise on a subject before it can decide to outsource. 
B) An outsource vendor transfers the responsibility of risk management to the development group. 
C) To achieve quality, it is easier to hire another vendor than it is to fire and rehire internal staff. 
D) Outsourcing leads to increased financial risk. 
A) Management should have expertise on a subject before it can decide to outsource. 
B) An outsource vendor transfers the responsibility of risk management to the development group. 
C) To achieve quality, it is easier to hire another vendor than it is to fire and rehire internal staff. 
D) Outsourcing leads to increased financial risk. C

Question 3

Which of the following is a right of users of information systems?

Accepted Answer

A) right to install programs and applications of their choice 
B) right to make hardware modifications when desired 
C) right to receive effective training 
D) right to obtain the configuration of their choice 
A) right to install programs and applications of their choice 
B) right to make hardware modifications when desired 
C) right to receive effective training 
D) right to obtain the configuration of their choice C

Question 4

Which of the following is generally a responsibility of users of information systems (IS)?

Accepted Answer

A) reporting trivial problems 
B) replacing legacy systems with improved ones 
C) installing unauthorized hardware and programs 
D) following security and backup procedures 
A) reporting trivial problems 
B) replacing legacy systems with improved ones 
C) installing unauthorized hardware and programs 
D) following security and backup procedures

Question 5

The chief information officer (CIO)provides the information systems (IS)perspective during discussions of problem solutions, proposals, and new initiatives.

Accepted Answer

A) True 
 B)False

Question 6

KPL Inc. is an outsource vendor. It handles the recruiting process for Numero Uno Computers. KPL recently changed its business strategy to a more profit-oriented one. This modification would require the company to charge more for its services. This change will be a ________ risk for Numero Uno Computers.

Accepted Answer

A) de facto sole source 
B) benefits outweighed by long-term costs 
C) no easy exit 
D) loss of control 
A) de facto sole source 
B) benefits outweighed by long-term costs 
C) no easy exit 
D) loss of control

Question 7

Describe a steering committee and explain the role of the chief information officer (CIO)in the steering committee.

Accepted Answer

A steering committee is a group of senio

Question 8

It is reasonable for information systems (IS)users to expect to receive repetitive training and support for the same issue.

Accepted Answer

A) True 
 B)False

Question 9

How does outsourcing help reduce costs?

Accepted Answer

With outsourcing, organizations can obta

Question 10

Which of the following is a risk of outsourcing information systems (IS)/information technology (IT)functions?

Accepted Answer

A) It is easier to end an agreement between a vendor and an organization that hired the vendor. 
B) It provides the hiring organization with too many choices. 
C) It involves the potential loss of intellectual capital. 
D) It invariably results in diseconomies of scale. 
A) It is easier to end an agreement between a vendor and an organization that hired the vendor. 
B) It provides the hiring organization with too many choices. 
C) It involves the potential loss of intellectual capital. 
D) It invariably results in diseconomies of scale.

Question 11

Acquiring licensed software is a form of outsourcing.

Accepted Answer

A) True 
 B)False

Question 12

Explain the major information systems (IS)planning functions.

Accepted Answer

The major IS planning functions are:
• A

Question 13

The process of hiring another organization to perform a service is known as outsourcing.

Accepted Answer

A) True 
 B)False

Question 14

The purpose of a ________ group is to protect data and information assets by establishing data standards and data management practices and policies.

Accepted Answer

A) data administration 
B) data warehousing 
C) data mining 
D) data communication 
A) data administration 
B) data warehousing 
C) data mining 
D) data communication

Question 15

Linela Insurance needs to hire twenty accountants immediately to support its accounts receivable process. The hiring and training of the accountants requires a significant investment of funds and time, which the company cannot afford. Linela decides to hire another accounting firm to manage its accounts receivable process and thereby save time and money. This process is known as ________.

Accepted Answer

A) merging 
B) outsourcing 
C) headhunting 
D) diversifying 
A) merging 
B) outsourcing 
C) headhunting 
D) diversifying

Question 16

Installation of unauthorized hardware and programs may interfere with automated maintenance programs used for upgrading a user's computer.

Accepted Answer

A) True 
 B)False

Question 17

Which of the following is a form of outsourcing?

Accepted Answer

A) ANP Infotech buying off-the-shelf software from a vendor 
B) ANP Infotech customizing its information systems 
C) ANP Infotech acquiring licensed manufacturing software from a vendor 
D) ANP Infotech updating its data standards to protect its information assets 
A) ANP Infotech buying off-the-shelf software from a vendor 
B) ANP Infotech customizing its information systems 
C) ANP Infotech acquiring licensed manufacturing software from a vendor 
D) ANP Infotech updating its data standards to protect its information assets

Question 18

Which of the following statements is true about the changes and developments foreseen by the year 2026?

Accepted Answer

A) Running a computer center will be the most promising career in each one's life. 
B) Most organizations will move their internal hardware infrastructure into the cloud. 
C) Software development lifecycle (SDL
C) will be typically used for systems development. 
D) Small computing devices will lose their popularity and become more expensive. 
A) Running a computer center will be the most promising career in each one's life. 
B) Most organizations will move their internal hardware infrastructure into the cloud. 
C) Software development lifecycle (SDL
C) will be typically used for systems development. 
D) Small computing devices will lose their popularity and become more expensive.

Question 19

Thompson is the chief information officer at a processed food manufacturing company. The information systems used in the company are manufacturing oriented and provide little support to accounting. In this case, Thompson will most likely report to the ________ of the company.

Accepted Answer

A) chief financial officer 
B) chief executive officer 
C) director of information services 
D) chief technology officer 
A) chief financial officer 
B) chief executive officer 
C) director of information services 
D) chief technology officer

Question 20

The structure of the information systems (IS)department remains constant across organizations.

Accepted Answer

A) True 
 B)False

What is outsourcing? Explain the management advantages of outsourcing.

Which of the following statements is true of outsourcing?

Which of the following is a right of users of information systems?

Which of the following is generally a responsibility of users of information systems (IS)?

The chief information officer (CIO)provides the information systems (IS)perspective during discussions of problem solutions, proposals, and new initiatives.

Describe a steering committee and explain the role of the chief information officer (CIO)in the steering committee.

It is reasonable for information systems (IS)users to expect to receive repetitive training and support for the same issue.

How does outsourcing help reduce costs?

Which of the following is a risk of outsourcing information systems (IS)/information technology (IT)functions?

Acquiring licensed software is a form of outsourcing.

Explain the major information systems (IS)planning functions.

The process of hiring another organization to perform a service is known as outsourcing.

The purpose of a ________ group is to protect data and information assets by establishing data standards and data management practices and policies.

Installation of unauthorized hardware and programs may interfere with automated maintenance programs used for upgrading a user's computer.

Which of the following is a form of outsourcing?

Which of the following statements is true about the changes and developments foreseen by the year 2026?

Thompson is the chief information officer at a processed food manufacturing company. The information systems used in the company are manufacturing oriented and provide little support to accounting. In this case, Thompson will most likely report to the ________ of the company.

The structure of the information systems (IS)department remains constant across organizations.

The Importance of Mis

Collaboration Information Systems

Strategy and Information Systems

Hardware, Software, and Mobile Systems

Database Processing

The Cloud

Processes, Organizations, and Information Systems

Social Media Information Systems

Business Intelligence Systems

Information Systems Security

Information Systems Development

Filters

Exam 11: Information Systems Management

What is outsourcing? Explain the management advantages of outsourcing.

Which of the following statements is true of outsourcing?

Which of the following is a right of users of information systems?

Which of the following is generally a responsibility of users of information systems (IS)?

The chief information officer (CIO)provides the information systems (IS)perspective during discussions of problem solutions, proposals, and new initiatives.

Describe a steering committee and explain the role of the chief information officer (CIO)in the steering committee.

It is reasonable for information systems (IS)users to expect to receive repetitive training and support for the same issue.

How does outsourcing help reduce costs?

Which of the following is a risk of outsourcing information systems (IS)/information technology (IT)functions?

Acquiring licensed software is a form of outsourcing.

Explain the major information systems (IS)planning functions.

The process of hiring another organization to perform a service is known as outsourcing.

The purpose of a ________ group is to protect data and information assets by establishing data standards and data management practices and policies.

Installation of unauthorized hardware and programs may interfere with automated maintenance programs used for upgrading a user's computer.

Which of the following is a form of outsourcing?

Which of the following statements is true about the changes and developments foreseen by the year 2026?

Thompson is the chief information officer at a processed food manufacturing company. The information systems used in the company are manufacturing oriented and provide little support to accounting. In this case, Thompson will most likely report to the ________ of the company.

The structure of the information systems (IS)department remains constant across organizations.

The Importance of Mis

Collaboration Information Systems

Strategy and Information Systems

Hardware, Software, and Mobile Systems

Database Processing

The Cloud

Processes, Organizations, and Information Systems

Social Media Information Systems

Business Intelligence Systems

Information Systems Security

Information Systems Development

Filters