Exam 18: Statistical Quality Control

Sarah Soliz,Director of Quality Programs,is designing and R charts for the rod shearing process at Stockton Steel.She has 26 samples of rod length,and each sample included measurements of 5 rods.The mean of the 26 sample means is 112 inches,and mean of the 26 ranges is 0.15 inch.The upper control limit for her R chart is ____.

Higher output wattage means higher quality to some consumers of audio amplifiers.Among Garvin's five quality types,this is an example of ______________.

An chart is being developed using 15 samples of size 9 each.The average of 15 sample means is 6.20.The average of the 15 ranges is 0.30.The lower control limit is _______________.

A flowchart does not include ______.

Six sigma ______.

Nels Neugent,Purchasing Manager at Mid-West Medical Center,is designing a p chart to monitor the proportion of defective purchase orders issued at Mid-West. He has the proportions defective for 22 samples of purchase orders. Each sample contains 150 purchase orders,and the average proportion defective is 0.08. The upper control limit for Nels's p chart is ___________.

A Pareto chart is a diagnostic tool that displays possible causes of a quality problem and the interrelationships among the causes.

Failure Mode Effect Analysis is best described as _________.

Which of the following is not one of Deming's 14 points?

According to the following Pareto chart,the most common complaint was ______.

For a p chart,UCL = 0.64 and LCL = 0.32.Then p = ______.

Which of the following wastes lean manufacturing doesn't focus on?

For a p chart,UCL = 0.64 and LCL = 0.32.Then the overall percentage of compliant items is ______%.

Quality control can be undertaken in two distinct ways: after-process control and before-process control.

Jack Joyner,Director of Quality Control at Covington Castings (CC),is designing a c chart to monitor the number of nonconformances per aluminum casting produced at CC. The total number of nonconformances for 26 castings is 91.The upper control limit for Jack's c chart is ___________.

You are conducting a study on the blood glucose levels of 9 patients who are on strict diets and exercise routines.To monitor the mean and range of the blood glucose levels of your patients,you take a blood glucose reading every day for each patient for 20 days.The results are shown below. The lower control limit for your chart is ________.

A recognized brand name product means higher quality to many consumers.Among Garvin's five quality types,this is an example of ___________________.

Which of the following quality control chart conditions is an indicator that the process is potentially out-of-control?

Jake Flanaghan,Vice President for inpatient pharmacy,at Great Atlantic Medical Center,is designing a c chart to monitor the number of inpatient medication errors that occur each month. The total number of medication errors for January - December last year was 37. The upper control limit for Jake's c chart is ___________.

Jack Joyner,Director of Quality Control at Covington Castings (CC),is designing a c chart to monitor the number of nonconformances per aluminum casting produced at CC. The total number of nonconformances for 26 castings is 91. The centerline for Jack's c chart is ___________.