Question 1

Compared to intermittent operations,repetitive operations

Accepted Answer

A) have higher material handling costs 
B) have greater efficiency 
C) have slower processing rates 
D) have more flexibility 
E) are less specialized 
A) have higher material handling costs 
B) have greater efficiency 
C) have slower processing rates 
D) have more flexibility 
E) are less specialized B

Question 2

Firms that have areas that have little customer contact and others with high customer contact are classified as _________ services.

Accepted Answer

A) pure services 
B) quasi-manufacturing 
C) quasi-services 
D) mixed services 
E) manufacturing 
A) pure services 
B) quasi-manufacturing 
C) quasi-services 
D) mixed services 
E) manufacturing D

Question 3

What type of operations focus on products in the early stage of the life cycle?

Accepted Answer

A) repetitive 
B) downstream 
C) gateway 
D) intermittent 
E) recycle 
A) repetitive 
B) downstream 
C) gateway 
D) intermittent 
E) recycle D

Question 4

In break-even analysis,in order to make a profit the company must

Accepted Answer

A) sell above the break-even point 
B) sell below the break-even point 
C) sell at a loss 
D) sell at the break-even point 
E) sell on consignment 
A) sell above the break-even point 
B) sell below the break-even point 
C) sell at a loss 
D) sell at the break-even point 
E) sell on consignment

Question 5

The psychological benefits of the service package involve the sights,smells,and sounds of the experience.

Accepted Answer

A) True 
 B)False

Question 6

Process velocity is computed as a ratio of throughput time to output.

Accepted Answer

A) True 
 B)False

Question 7

To remain competitive,companies must be innovative and bring out new products regularly.

Accepted Answer

A) True 
 B)False

Question 8

What is an automated material handling system that basically is an automated warehouse?

Accepted Answer

A) CAD 
B) AGV 
C) AS/RS 
D) FMS 
E) CAM 
A) CAD 
B) AGV 
C) AS/RS 
D) FMS 
E) CAM

Question 9

Which of the following is a disadvantage of automation?

Accepted Answer

A) inflexibility for product and process changes 
B) inconsistency of products 
C) inefficiency for producing large volumes 
D) harder to monitor quality 
E) frequent interruptions of production 
A) inflexibility for product and process changes 
B) inconsistency of products 
C) inefficiency for producing large volumes 
D) harder to monitor quality 
E) frequent interruptions of production

Question 10

A series of stages that products pass through in their lifetime,characterized by changing product demands over time is defined as

Accepted Answer

A) Development life cycle 
B) Design program 
C) Product life cycle 
D) Services life cycle 
E) Product life methodology 
A) Development life cycle 
B) Design program 
C) Product life cycle 
D) Services life cycle 
E) Product life methodology

Question 11

Name a company that hurt its business success by changing its Operations Type.

Accepted Answer

Babcock &

Question 12

At the preliminary design and testing stage of new product design,design engineers translate technical specifications into general performance specifications.

Accepted Answer

A) True 
 B)False

Question 13

Design standardization refers to the use of common and interchangeable parts.

Accepted Answer

A) True 
 B)False

Question 14

Why is delivery time longer for make to order than assembly to order processes that deliver similar products?

Accepted Answer

Processing time is part of del

Question 15

Which product and service strategy is used to produce standard components that can be combined to customer specifications?

Accepted Answer

A) assemble-to-deliver 
B) make-to-stock 
C) assemble-to-order 
D) make-to-order 
E) make-to-package 
A) assemble-to-deliver 
B) make-to-stock 
C) assemble-to-order 
D) make-to-order 
E) make-to-package

Question 16

What is a process flowchart?

Accepted Answer

A chart showing the

Question 17

Describe what process flow analysis is.

Accepted Answer

A technique used for evaluatin

Question 18

Blaster Radio Company is trying to decide whether or not to introduce a new model.If they introduce it,there will be additional fixed costs of $400,000 per year.The variable costs have been estimated to be $20 per radio.
a)If Blaster sells the new radio model for $30 per radio,how many must they sell to break even?
b)If Blaster sells 70,000 of the new radio model at the $30 price,what will the contribution to profit be?

Accepted Answer

a)40,000 radios (Q_BE = F/(SP - V

Question 19

Intermittent operations group their resources based on similar operations or functions.

Accepted Answer

A) True 
 B)False

Question 20

What are the characteristics of repetitive operations?

Accepted Answer

Produce one or a few standardized produc

Compared to intermittent operations,repetitive operations

Firms that have areas that have little customer contact and others with high customer contact are classified as _________ services.

What type of operations focus on products in the early stage of the life cycle?

In break-even analysis,in order to make a profit the company must

The psychological benefits of the service package involve the sights,smells,and sounds of the experience.

Process velocity is computed as a ratio of throughput time to output.

To remain competitive,companies must be innovative and bring out new products regularly.

What is an automated material handling system that basically is an automated warehouse?

Which of the following is a disadvantage of automation?

A series of stages that products pass through in their lifetime,characterized by changing product demands over time is defined as

Name a company that hurt its business success by changing its Operations Type.

At the preliminary design and testing stage of new product design,design engineers translate technical specifications into general performance specifications.

Design standardization refers to the use of common and interchangeable parts.

Why is delivery time longer for make to order than assembly to order processes that deliver similar products?

Which product and service strategy is used to produce standard components that can be combined to customer specifications?

What is a process flowchart?

Describe what process flow analysis is.

Intermittent operations group their resources based on similar operations or functions.

What are the characteristics of repetitive operations?

Introduction to Operations

Operations Strategy and Competitiveness

E-Commerce and Supply Chain Management

Total Quality Management

Statistical Quality Control

Just-In-Time and Lean Systems

Forecasting

Capacity Planning and Facility Location

Facility Layout

Work System Design

Independent Demand Inventory Management

Aggregate Planning

Resource Planning

Scheduling

Project Management

Spreadsheet Modeling: an Introduction

Introduction to Optimization

Waiting Line Models

Master Scheduling and Rough-Cut Capacity Planning

Filters

Exam 3: Product Design and Process Selection

Compared to intermittent operations,repetitive operations

Firms that have areas that have little customer contact and others with high customer contact are classified as _________ services.

What type of operations focus on products in the early stage of the life cycle?

In break-even analysis,in order to make a profit the company must

The psychological benefits of the service package involve the sights,smells,and sounds of the experience.

Process velocity is computed as a ratio of throughput time to output.

To remain competitive,companies must be innovative and bring out new products regularly.

What is an automated material handling system that basically is an automated warehouse?

Which of the following is a disadvantage of automation?

A series of stages that products pass through in their lifetime,characterized by changing product demands over time is defined as

Name a company that hurt its business success by changing its Operations Type.

At the preliminary design and testing stage of new product design,design engineers translate technical specifications into general performance specifications.

Design standardization refers to the use of common and interchangeable parts.

Why is delivery time longer for make to order than assembly to order processes that deliver similar products?

Which product and service strategy is used to produce standard components that can be combined to customer specifications?

What is a process flowchart?

Describe what process flow analysis is.

Intermittent operations group their resources based on similar operations or functions.

What are the characteristics of repetitive operations?

Introduction to Operations

Operations Strategy and Competitiveness

E-Commerce and Supply Chain Management

Total Quality Management

Statistical Quality Control

Just-In-Time and Lean Systems

Forecasting

Capacity Planning and Facility Location

Facility Layout

Work System Design

Independent Demand Inventory Management

Aggregate Planning

Resource Planning

Scheduling

Project Management

Spreadsheet Modeling: an Introduction

Introduction to Optimization

Waiting Line Models

Master Scheduling and Rough-Cut Capacity Planning

Filters