Question 1

According to expectancy theory,which of the following would be an example of negative instrumentality?

Accepted Answer

A)  You believe that no matter how hard you work your performance will not be recognized. 
B)  You do not have confidence in your ability to perform the required task. 
C)  You do not value the reward. 
D)  You are not motivated to exert any effort. 
A)  You believe that no matter how hard you work your performance will not be recognized. 
B)  You do not have confidence in your ability to perform the required task. 
C)  You do not value the reward. 
D)  You are not motivated to exert any effort. A

Question 2

The first step in designing a reward system that will produce the behaviour the organization needs is to develop rewards that address salient employee needs.

Accepted Answer

A) True 
 B)False  False

Question 3

An employee survey at a particular company indicated very strong employee job satisfaction levels.Management was elated with the outcome of the survey.What is a likely consequence of having satisfied employees?

Accepted Answer

A)  decreased grievances 
B)  employees who are more innovative 
C)  employees who are more cooperative 
D)  improved interdepartmental integration and communication 
A)  decreased grievances 
B)  employees who are more innovative 
C)  employees who are more cooperative 
D)  improved interdepartmental integration and communication A

Question 4

Job satisfaction is a key employee behaviour.

Accepted Answer

A) True 
 B)False

Question 5

Which of the following refers to content theories of motivation?

Accepted Answer

A)  theories based on reinforcement theories 
B)  theories that focus on managerial strategies 
C)  theories that focus on understanding the means by which people make choices 
D)  theories that focus on human needs 
A)  theories based on reinforcement theories 
B)  theories that focus on managerial strategies 
C)  theories that focus on understanding the means by which people make choices 
D)  theories that focus on human needs

Question 6

You are extremely happy with your job and would not hesitate to recommend your company as a good place to work.Which key employee attitude are you expressing?

Accepted Answer

A)  organizational identification 
B)  motivation 
C)  job satisfaction 
D)  commitment 
A)  organizational identification 
B)  motivation 
C)  job satisfaction 
D)  commitment

Question 7

Which of the following is associated with job satisfaction?

Accepted Answer

A)  increased job effort 
B)  lower employee turnover 
C)  higher training costs 
D)  job security 
A)  increased job effort 
B)  lower employee turnover 
C)  higher training costs 
D)  job security

Question 8

Which term refers to the individual's perception of how likely it is that the effort they give will lead to the successful performance of the desired behaviour?

Accepted Answer

A)  valence 
B)  expectancy 
C)  instrumentality 
D)  salience 
A)  valence 
B)  expectancy 
C)  instrumentality 
D)  salience

Question 9

When a potential employee joins an organization,there is often an implied contract between the employee and the organization,based on expectations of rewards and contributions.Which of the following best describes this contract?

Accepted Answer

A)  provincial labour code 
B)  deprivation contract 
C)  psychological contract 
D)  perceived equity 
A)  provincial labour code 
B)  deprivation contract 
C)  psychological contract 
D)  perceived equity

Question 10

You think your salary is unfair compared to others in your department,and you threaten to quit your job.Which theory best explains your actions?

Accepted Answer

A)  psychological contract 
B)  expectancy theory 
C)  procedural justice 
D)  equity theory 
A)  psychological contract 
B)  expectancy theory 
C)  procedural justice 
D)  equity theory

Question 11

The key employee attitudes are flexibility,citizenship,and individual goal commitment.

Accepted Answer

A) True 
 B)False

Question 12

Briefly explain the purpose of the behavioural framework for compensation.

Accepted Answer

Rewards have a powerful effect on behavi

Question 13

Briefly explain the difference between content theories of motivation and process theories of motivation,and provide examples of each.

Accepted Answer

Content (or needs)theories of motivation

Question 14

Which short scenario best describes organizational citizenship behaviour?

Accepted Answer

A)  Joe,a shop mechanic,approaches management with an initiative that will improve customer service. 
B)  Duane,a faculty member,starts and finishes his lectures on time as per his syllabus. 
C)  Mary,a university graduate,was so impressed with company ABC that she decided to join the company.Ten years later she was still working for ABC. 
D)  Carlos "volunteers" for special community events on behalf of his company only when he is paid overtime. 
A)  Joe,a shop mechanic,approaches management with an initiative that will improve customer service. 
B)  Duane,a faculty member,starts and finishes his lectures on time as per his syllabus. 
C)  Mary,a university graduate,was so impressed with company ABC that she decided to join the company.Ten years later she was still working for ABC. 
D)  Carlos "volunteers" for special community events on behalf of his company only when he is paid overtime.

Question 15

A particular employee is provided with a very aggressive sales goal for next year.Management proposes that if sales double,the employee will receive a 50 percent increase to his/her base pay in addition to his/her sales-based commissions.This represents a substantial increase in compensation,and management is confident the employee will be motivated to increase task behaviour.
Two months into the program,management notices the employee is actually less motivated.
Using expectancy theory,explain possible rationales that may justify the decreased level in motivation and associated task behaviour.(You may make any additional assumptions)

Accepted Answer

The expectation is that students make as

Question 16

Distributive justice refers to the fairness of the process in giving rewards.

Accepted Answer

A) True 
 B)False

Question 17

Summarize the consequences of each job attitude.

Accepted Answer

Job satisfaction can lead to decreased w

Question 18

The principal source of citizenship behaviour is organizational identification.

Accepted Answer

A) True 
 B)False

Question 19

Which of the following would be an example of distributive justice?

Accepted Answer

A)  Based on your performance,you believe you were given the pay raise you deserved. 
B)  You have the opportunity to appeal your pay raise. 
C)  Your managers openly share the reward decision-making process with all employees. 
D)  Reward decisions are based on job-related performance and free of bias. 
A)  Based on your performance,you believe you were given the pay raise you deserved. 
B)  You have the opportunity to appeal your pay raise. 
C)  Your managers openly share the reward decision-making process with all employees. 
D)  Reward decisions are based on job-related performance and free of bias.

Question 20

A particular employee becomes dissatisfied with a decision by an organization to decrease pay.Which of the following could be considered an attempt by the employee to increase rewards?

Accepted Answer

A)  taking longer coffee breaks 
B)  increased absenteeism 
C)  padding their expense accounts 
D)  seeking a less demanding job in a different company 
A)  taking longer coffee breaks 
B)  increased absenteeism 
C)  padding their expense accounts 
D)  seeking a less demanding job in a different company

According to expectancy theory,which of the following would be an example of negative instrumentality?

The first step in designing a reward system that will produce the behaviour the organization needs is to develop rewards that address salient employee needs.

An employee survey at a particular company indicated very strong employee job satisfaction levels.Management was elated with the outcome of the survey.What is a likely consequence of having satisfied employees?

Job satisfaction is a key employee behaviour.

Which of the following refers to content theories of motivation?

You are extremely happy with your job and would not hesitate to recommend your company as a good place to work.Which key employee attitude are you expressing?

Which of the following is associated with job satisfaction?

Which term refers to the individual's perception of how likely it is that the effort they give will lead to the successful performance of the desired behaviour?

When a potential employee joins an organization,there is often an implied contract between the employee and the organization,based on expectations of rewards and contributions.Which of the following best describes this contract?

You think your salary is unfair compared to others in your department,and you threaten to quit your job.Which theory best explains your actions?

The key employee attitudes are flexibility,citizenship,and individual goal commitment.

Briefly explain the purpose of the behavioural framework for compensation.

Briefly explain the difference between content theories of motivation and process theories of motivation,and provide examples of each.

Which short scenario best describes organizational citizenship behaviour?

Distributive justice refers to the fairness of the process in giving rewards.

Summarize the consequences of each job attitude.

The principal source of citizenship behaviour is organizational identification.

Which of the following would be an example of distributive justice?

A particular employee becomes dissatisfied with a decision by an organization to decrease pay.Which of the following could be considered an attempt by the employee to increase rewards?

A Road Map to Effective Compensation

A Strategic Framework for Compensation

Components of Compensation Strategy

Performance Pay Choices

Formulating the Reward and Compensation Strategy

Evaluating Jobs: the Job Evaluation Process

Evaluating Jobs: the Point Method of Job Evaluation

Evaluating the Market

Evaluating Individuals

Designing Performance Pay Plans

Designing Indirect Pay Plans

Activating and Maintaining an Effective Compensation System

Filters

Exam 3: A Behavioural Framework for Compensation

According to expectancy theory,which of the following would be an example of negative instrumentality?

The first step in designing a reward system that will produce the behaviour the organization needs is to develop rewards that address salient employee needs.

An employee survey at a particular company indicated very strong employee job satisfaction levels.Management was elated with the outcome of the survey.What is a likely consequence of having satisfied employees?

Job satisfaction is a key employee behaviour.

Which of the following refers to content theories of motivation?

You are extremely happy with your job and would not hesitate to recommend your company as a good place to work.Which key employee attitude are you expressing?

Which of the following is associated with job satisfaction?

Which term refers to the individual's perception of how likely it is that the effort they give will lead to the successful performance of the desired behaviour?

When a potential employee joins an organization,there is often an implied contract between the employee and the organization,based on expectations of rewards and contributions.Which of the following best describes this contract?

You think your salary is unfair compared to others in your department,and you threaten to quit your job.Which theory best explains your actions?

The key employee attitudes are flexibility,citizenship,and individual goal commitment.

Briefly explain the purpose of the behavioural framework for compensation.

Briefly explain the difference between content theories of motivation and process theories of motivation,and provide examples of each.

Which short scenario best describes organizational citizenship behaviour?

Distributive justice refers to the fairness of the process in giving rewards.

Summarize the consequences of each job attitude.

The principal source of citizenship behaviour is organizational identification.

Which of the following would be an example of distributive justice?

A particular employee becomes dissatisfied with a decision by an organization to decrease pay.Which of the following could be considered an attempt by the employee to increase rewards?

A Road Map to Effective Compensation

A Strategic Framework for Compensation

Components of Compensation Strategy

Performance Pay Choices

Formulating the Reward and Compensation Strategy

Evaluating Jobs: the Job Evaluation Process

Evaluating Jobs: the Point Method of Job Evaluation

Evaluating the Market

Evaluating Individuals

Designing Performance Pay Plans

Designing Indirect Pay Plans

Activating and Maintaining an Effective Compensation System

Filters