Exam 18: Waiting Line Models

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Consider a single-line, single-server waiting line system. Suppose that customers arrive according to a Poisson distribution at an average rate of 50 per hour, and the average (exponentially distributed)service time is 45 seconds per customer. What is the probability that 4 customers are in the system?

(Short Answer)

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Question 121

List some system changes one can make to try to improve waiting line performance.

(Short Answer)

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Question 122

In designing service systems, the main challenge is to design a system with _______ but not _ amounts of capacity.

(Short Answer)

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Question 123

Which of the following is not considered to be a valid performance measure of a waiting line system?

(Multiple Choice)

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Question 124

Consider a single-line, single-server waiting line system. Suppose that customers arrive according to a Poisson distribution at an average rate of 50 per hour, and the average (exponentially distributed)service time is 45 seconds per customer. What is the average time spent in the system (in minutes)?

(Short Answer)

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Question 125

Which of the following is not an assumption of the waiting line models presented in the textbook?

(Multiple Choice)

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Question 126

Consider a single-server queuing system (with Poisson arrivals and exponential service times). If the arrival rate is 30 units per hour, and each customer takes 30 seconds on average to be served, what is the average length of the line?

(Multiple Choice)

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Question 127

Vacillating occurs when a customer enters one line and then switches to a different line in an effort to reduce his or her waiting time.

(True/False)

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Question 128

Customers in a grocery store would be considered a finite customer population.

(True/False)

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Question 129

Consider a single-line, single-server waiting line system. Suppose that customers arrive according to a Poisson distribution at an average rate of 50 per hour, and the average (exponentially distributed)service time is 45 seconds per customer. What is the probability that  2 customers are in the system?

(Short Answer)

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Question 130

Which of the following is not an assumption of the waiting line models presented in the textbook?

(Multiple Choice)

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Question 131

How could you change the customer arrival rate of a waiting line system?

(Essay)

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Question 132

Showing 121 - 132 of 132

List some system changes one can make to try to improve waiting line performance.

In designing service systems, the main challenge is to design a system with _______ but not _ amounts of capacity.

Which of the following is not considered to be a valid performance measure of a waiting line system?

Which of the following is not an assumption of the waiting line models presented in the textbook?

Consider a single-server queuing system (with Poisson arrivals and exponential service times). If the arrival rate is 30 units per hour, and each customer takes 30 seconds on average to be served, what is the average length of the line?

Vacillating occurs when a customer enters one line and then switches to a different line in an effort to reduce his or her waiting time.

Customers in a grocery store would be considered a finite customer population.

Which of the following is not an assumption of the waiting line models presented in the textbook?

How could you change the customer arrival rate of a waiting line system?

Introduction to Operations Management

Operations Strategy and Competitiveness

Product Design and Process Selection

E-Commerce and Supply Chain Management

Total Quality Management

Statistical Quality Control

Just-In-Time and Lean Systems

Forecasting

Capacity Planning and Facility Location

Facility Layout

Work System Design

Independent Demand Inventory Management

Aggregate Planning

Resource Planning

Scheduling

Project Management

Spreadsheet Modeling: an Introduction

Spreadsheet Modeling: an Introduction

Master Scheduling and Rough-Cut Capacity Planning

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Exam 18: Waiting Line Models

List some system changes one can make to try to improve waiting line performance.

In designing service systems, the main challenge is to design a system with ___________ but not _____ amounts of capacity.

Which of the following is not considered to be a valid performance measure of a waiting line system?

Which of the following is not an assumption of the waiting line models presented in the textbook?

Consider a single-server queuing system (with Poisson arrivals and exponential service times). If the arrival rate is 30 units per hour, and each customer takes 30 seconds on average to be served, what is the average length of the line?

Vacillating occurs when a customer enters one line and then switches to a different line in an effort to reduce his or her waiting time.

Customers in a grocery store would be considered a finite customer population.

Which of the following is not an assumption of the waiting line models presented in the textbook?

How could you change the customer arrival rate of a waiting line system?

Introduction to Operations Management

Operations Strategy and Competitiveness

Product Design and Process Selection

E-Commerce and Supply Chain Management

Total Quality Management

Statistical Quality Control

Just-In-Time and Lean Systems

Forecasting

Capacity Planning and Facility Location

Facility Layout

Work System Design

Independent Demand Inventory Management

Aggregate Planning

Resource Planning

Scheduling

Project Management

Spreadsheet Modeling: an Introduction

Spreadsheet Modeling: an Introduction

Master Scheduling and Rough-Cut Capacity Planning

Filters

In designing service systems, the main challenge is to design a system with _______ but not _ amounts of capacity.