Question 1

Responsibility is the right to take action because of one's position in the organization.

Accepted Answer

A) True 
 B)False  False

Question 2

Social responsibility is an organization's responsibility to society beyond its profit generation.

Accepted Answer

A) True 
 B)False  True

Question 3

A capitalistic economy is one in which a central planning agency determines what is produced, when it is produced, who can produce it, and in what quantities it will be produced.

Accepted Answer

A) True 
 B)False  False

Question 4

Being unable to recognize differences in people from different cultures and countries is termed a(n)

Accepted Answer

A)  parochial attitude. 
B)  geocentric attitude. 
C)  discriminatory attitude. 
D)  ethnocentric attitude. 
A)  parochial attitude. 
B)  geocentric attitude. 
C)  discriminatory attitude. 
D)  ethnocentric attitude.

Question 5

_____________ specify action by stating what must or must not be done in an organization.

Accepted Answer

A)  Policies 
B)  Procedures 
C)  Methods 
D)  Rules 
A)  Policies 
B)  Procedures 
C)  Methods 
D)  Rules

Question 6

The term, efficiency, means

Accepted Answer

A)  choosing the right objectives. 
B)  achieving outcomes with minimum inputs. 
C)  doing the right things. 
D)  selecting the correct plan to achieve a goal. 
A)  choosing the right objectives. 
B)  achieving outcomes with minimum inputs. 
C)  doing the right things. 
D)  selecting the correct plan to achieve a goal.

Question 7

Line and staff positions differ in that

Accepted Answer

A)  line positions have a smaller span of management than do staff positions. 
B)  line positions have supervisory responsibility; staff positions have advisory responsibility. 
C)  line positions usually are paid as hourly employees; staff positions usually are paid a salary. 
D)  line positions usually are lower on the organization chart and report to staff positions. 
A)  line positions have a smaller span of management than do staff positions. 
B)  line positions have supervisory responsibility; staff positions have advisory responsibility. 
C)  line positions usually are paid as hourly employees; staff positions usually are paid a salary. 
D)  line positions usually are lower on the organization chart and report to staff positions.

Question 8

The establishment of lines of authority in an organization is termed "horizontal division of labor."

Accepted Answer

A) True 
 B)False

Question 9

The authority that is based on a manager's expertise is termed

Accepted Answer

A)  formal authority. 
B)  positional authority. 
C)  acceptance authority. 
D)  authority of competence. 
A)  formal authority. 
B)  positional authority. 
C)  acceptance authority. 
D)  authority of competence.

Question 10

Factors affecting the span of management include all of the following EXCEPT

Accepted Answer

A)  organizational policies. 
B)  competency of workers. 
C)  authority of the manager. 
D)  nature of the work being completed. 
A)  organizational policies. 
B)  competency of workers. 
C)  authority of the manager. 
D)  nature of the work being completed.

Question 11

A group of people working together in some form of coordinated effort to attain objectives is termed _____________.

Accepted Answer

A)  organizational hierarchy 
B)  vertical integration 
C)  an organization 
D)  functional alliances 
A)  organizational hierarchy 
B)  vertical integration 
C)  an organization 
D)  functional alliances

Question 12

Which of the following would likely result in a narrower span of management?

Accepted Answer

A)  Having comprehensive policies in place 
B)  Having a highly skilled work force 
C)  Having access to staff experts 
D)  Having complex work that needs to be done 
A)  Having comprehensive policies in place 
B)  Having a highly skilled work force 
C)  Having access to staff experts 
D)  Having complex work that needs to be done

Question 13

The scalar principle means that

Accepted Answer

A)  a vertical division of labor has occurred. 
B)  an employee reports to only one manager. 
C)  a clear and unspoken line of authority extends from top to bottom position in an organization. 
D)  a manager has the right to direct the work of others. 
A)  a vertical division of labor has occurred. 
B)  an employee reports to only one manager. 
C)  a clear and unspoken line of authority extends from top to bottom position in an organization. 
D)  a manager has the right to direct the work of others.

Question 14

In a team division of labor, there is no management hierarchy involved.

Accepted Answer

A) True 
 B)False

Question 15

NAFTA is common market, free trade agreement between which countries?:

Accepted Answer

A)  United States, Mexico, Canada 
B)  140 different countries from around the globe 
C)  North and South America 
D)  United States, China, India, and Japan 
A)  United States, Mexico, Canada 
B)  140 different countries from around the globe 
C)  North and South America 
D)  United States, China, India, and Japan

Question 16

The unity of command concepts means that an employee reports to only one manager.

Accepted Answer

A) True 
 B)False

Question 17

"Span of management" refers to

Accepted Answer

A)  the number of contacts outside of the department a manager is expected to interact with. 
B)  the range of skills of employees answering to one manager. 
C)  the geographic distance a manager must cover to supervise employees. 
D)  the number of people one manager can effectively manage. 
A)  the number of contacts outside of the department a manager is expected to interact with. 
B)  the range of skills of employees answering to one manager. 
C)  the geographic distance a manager must cover to supervise employees. 
D)  the number of people one manager can effectively manage.

Question 18

Generally the narrower the span of management the more horizontal integration that occurs.

Accepted Answer

A) True 
 B)False

Question 19

_____________ is a political technique when several individuals agree that they will support each other on issues of mutual interest creating strength in numbers for a cause.

Accepted Answer

The answer of _____________ is a political technique when several...

Question 20

The management function of planning

Accepted Answer

A)  involves determining in advance what should happen. 
B)  is the process of grouping activities and delegating authority to accomplish these activities. 
C)  is the responsibility of the human resource department in many organizations. 
D)  requires an understanding of human behavior. 
A)  involves determining in advance what should happen. 
B)  is the process of grouping activities and delegating authority to accomplish these activities. 
C)  is the responsibility of the human resource department in many organizations. 
D)  requires an understanding of human behavior.

Responsibility is the right to take action because of one's position in the organization.

Social responsibility is an organization's responsibility to society beyond its profit generation.

A capitalistic economy is one in which a central planning agency determines what is produced, when it is produced, who can produce it, and in what quantities it will be produced.

Being unable to recognize differences in people from different cultures and countries is termed a(n)

_____________ specify action by stating what must or must not be done in an organization.

The term, efficiency, means

Line and staff positions differ in that

The establishment of lines of authority in an organization is termed "horizontal division of labor."

The authority that is based on a manager's expertise is termed

Factors affecting the span of management include all of the following EXCEPT

A group of people working together in some form of coordinated effort to attain objectives is termed _____________.

Which of the following would likely result in a narrower span of management?

The scalar principle means that

In a team division of labor, there is no management hierarchy involved.

NAFTA is common market, free trade agreement between which countries?:

The unity of command concepts means that an employee reports to only one manager.

"Span of management" refers to

Generally the narrower the span of management the more horizontal integration that occurs.

_____________ is a political technique when several individuals agree that they will support each other on issues of mutual interest creating strength in numbers for a cause.

The management function of planning

Systems Approach to a Foodservice Organization

Managing Quality

The Menu

Food Product Flow

Procurement

Food Production

Distribution and Service

Safety, Sanitation, and Maintenance

Leadership and Organizational Change

Decision Making, Communication, and Balance

Management of Human Resources

Management of Financial Resources

Marketing Foodservice

Meals, Satisfaction, and Accountability

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Exam 9: Management Principles

Responsibility is the right to take action because of one's position in the organization.

Social responsibility is an organization's responsibility to society beyond its profit generation.

A capitalistic economy is one in which a central planning agency determines what is produced, when it is produced, who can produce it, and in what quantities it will be produced.

Being unable to recognize differences in people from different cultures and countries is termed a(n)

_____________ specify action by stating what must or must not be done in an organization.

The term, efficiency, means

Line and staff positions differ in that

The establishment of lines of authority in an organization is termed "horizontal division of labor."

The authority that is based on a manager's expertise is termed

Factors affecting the span of management include all of the following EXCEPT

A group of people working together in some form of coordinated effort to attain objectives is termed _____________.

Which of the following would likely result in a narrower span of management?

The scalar principle means that

In a team division of labor, there is no management hierarchy involved.

NAFTA is common market, free trade agreement between which countries?:

The unity of command concepts means that an employee reports to only one manager.

"Span of management" refers to

Generally the narrower the span of management the more horizontal integration that occurs.

_____________ is a political technique when several individuals agree that they will support each other on issues of mutual interest creating strength in numbers for a cause.

The management function of planning

Systems Approach to a Foodservice Organization

Managing Quality

The Menu

Food Product Flow

Procurement

Food Production

Distribution and Service

Safety, Sanitation, and Maintenance

Leadership and Organizational Change

Decision Making, Communication, and Balance

Management of Human Resources

Management of Financial Resources

Marketing Foodservice

Meals, Satisfaction, and Accountability

Filters