Question 1

An employee who works a 12 hour shift will be paid overtime, if the company uses the 0/40 guideline for paying overtime.

Accepted Answer

A) True 
 B)False  False

Question 2

Which of the following is considered the most critical step in the hiring process?

Accepted Answer

A)  recruitment 
B)  background check 
C)  hiring decision 
D)  orientation 
A)  recruitment 
B)  background check 
C)  hiring decision 
D)  orientation C

Question 3

The productivity ratio, meals per labor hour, is calculated by dividing

Accepted Answer

A)  total labor hours by the number of meals served. 
B)  total payroll cost by meals served per day. 
C)  total meals served by the total payroll cost. 
D)  meals served per day by labor hours for that day. 
A)  total labor hours by the number of meals served. 
B)  total payroll cost by meals served per day. 
C)  total meals served by the total payroll cost. 
D)  meals served per day by labor hours for that day. D

Question 4

Title VII of the Civil Rights Act prohibits Quid pro quo and hostile work environment harassment.

Accepted Answer

A) True 
 B)False

Question 5

A manager can refuse to pay overtime to an employee if that employee did not have managerial approval in advance to work more than the scheduled hours for that day.

Accepted Answer

A) True 
 B)False

Question 6

Which of the following federal laws established the right of a union to be the exclusive bargaining agent for all workers in a bargaining unit?

Accepted Answer

A)  Wagner Act 
B)  Taft-Hartley Act 
C)  Norris-LaGuardia Act 
D)  Landrum-Griffin Act 
A)  Wagner Act 
B)  Taft-Hartley Act 
C)  Norris-LaGuardia Act 
D)  Landrum-Griffin Act

Question 7

The negotiation between management and the union on the terms of employment is termed _____________.

Accepted Answer

A)  collective bargaining 
B)  labor relations 
C)  dram shop 
D)  featherbedding 
A)  collective bargaining 
B)  labor relations 
C)  dram shop 
D)  featherbedding

Question 8

Employees who work the noon meal, have a few hours off, and then return to work the evening meal are said to be on

Accepted Answer

A)  relief scheduling. 
B)  temporary scheduling. 
C)  meal equivalent scheduling. 
D)  split shift scheduling. 
A)  relief scheduling. 
B)  temporary scheduling. 
C)  meal equivalent scheduling. 
D)  split shift scheduling.

Question 9

Which of the following requires that employers analyze their work force and develop a plan of action to correct areas of past discrimination?

Accepted Answer

A)  Affirmative Action 
B)  Equal Employment Opportunity 
C)  Equal Pay Act 
D)  Wagner 
A)  Affirmative Action 
B)  Equal Employment Opportunity 
C)  Equal Pay Act 
D)  Wagner

Question 10

The ratio of output to input is termed productivity.

Accepted Answer

A) True 
 B)False

Question 11

Which of the following is typically NOT found in a job description?

Accepted Answer

A)  Pay rate for the position. 
B)  Title of the position. 
C)  Qualifications needed to perform the job. 
D)  The working conditions of the job. 
A)  Pay rate for the position. 
B)  Title of the position. 
C)  Qualifications needed to perform the job. 
D)  The working conditions of the job.

Question 12

The federal law that forbids discrimination on the basis of race, color, religion, sex, or national origin is the Taft-Hartley Act.

Accepted Answer

A) True 
 B)False

Question 13

Payment of a minimum wage was introduced by which of the following acts?

Accepted Answer

A)  Fair Labor Standards Act. 
B)  Equal Pay Act. 
C)  Worker Adjustment and Retraining Act. 
D)  Civil Rights Act. 
A)  Fair Labor Standards Act. 
B)  Equal Pay Act. 
C)  Worker Adjustment and Retraining Act. 
D)  Civil Rights Act.

Question 14

Uncontrolled overtime can result in reduced payroll costs per meal.

Accepted Answer

A) True 
 B)False

Question 15

The Americans with Disabilities Act requires that

Accepted Answer

A)  all persons with disabilities who apply for a job be hired. 
B)  equal consideration be given to disabled applicants who meet job qualifications. 
C)  persons with disabilities who meet some but not all qualifications must be hired. 
D)  special accommodations must be made for all persons with disabilities who apply. 
A)  all persons with disabilities who apply for a job be hired. 
B)  equal consideration be given to disabled applicants who meet job qualifications. 
C)  persons with disabilities who meet some but not all qualifications must be hired. 
D)  special accommodations must be made for all persons with disabilities who apply.

Question 16

Employers are expected to make reasonable accommodations, if needed, to facilitate the work of a disabled person hired for a position.

Accepted Answer

A) True 
 B)False

Question 17

Asking an applicant to describe how they would handle a situation with an employee who is consistently late for work is an example of using which type of interviewing?

Accepted Answer

A)  behavioral 
B)  stress 
C)  closed ended questioning 
D)  situational 
A)  behavioral 
B)  stress 
C)  closed ended questioning 
D)  situational

Question 18

The length of employment at a particular institution is termed __________.

Accepted Answer

The answer of The length of employment at a particular...

Question 19

The Family Medical Leave Act grants employees up to 12 weeks of job-protected, unpaid leave to care for a family member who is ill. 141

Accepted Answer

A) True 
 B)False

Question 20

The technique of having an employee record what they are doing at predetermined periods of time is termed occurrence sampling.

Accepted Answer

A) True 
 B)False

An employee who works a 12 hour shift will be paid overtime, if the company uses the 0/40 guideline for paying overtime.

Which of the following is considered the most critical step in the hiring process?

The productivity ratio, meals per labor hour, is calculated by dividing

Title VII of the Civil Rights Act prohibits Quid pro quo and hostile work environment harassment.

A manager can refuse to pay overtime to an employee if that employee did not have managerial approval in advance to work more than the scheduled hours for that day.

Which of the following federal laws established the right of a union to be the exclusive bargaining agent for all workers in a bargaining unit?

The negotiation between management and the union on the terms of employment is termed _____________.

Employees who work the noon meal, have a few hours off, and then return to work the evening meal are said to be on

Which of the following requires that employers analyze their work force and develop a plan of action to correct areas of past discrimination?

The ratio of output to input is termed productivity.

Which of the following is typically NOT found in a job description?

The federal law that forbids discrimination on the basis of race, color, religion, sex, or national origin is the Taft-Hartley Act.

Payment of a minimum wage was introduced by which of the following acts?

Uncontrolled overtime can result in reduced payroll costs per meal.

The Americans with Disabilities Act requires that

Employers are expected to make reasonable accommodations, if needed, to facilitate the work of a disabled person hired for a position.

Asking an applicant to describe how they would handle a situation with an employee who is consistently late for work is an example of using which type of interviewing?

The length of employment at a particular institution is termed __________.

The Family Medical Leave Act grants employees up to 12 weeks of job-protected, unpaid leave to care for a family member who is ill. 141

The technique of having an employee record what they are doing at predetermined periods of time is termed occurrence sampling.

Systems Approach to a Foodservice Organization

Managing Quality

The Menu

Food Product Flow

Procurement

Food Production

Distribution and Service

Safety, Sanitation, and Maintenance

Management Principles

Leadership and Organizational Change

Decision Making, Communication, and Balance

Management of Financial Resources

Marketing Foodservice

Meals, Satisfaction, and Accountability

Filters

Exam 12: Management of Human Resources

An employee who works a 12 hour shift will be paid overtime, if the company uses the 0/40 guideline for paying overtime.

Which of the following is considered the most critical step in the hiring process?

The productivity ratio, meals per labor hour, is calculated by dividing

Title VII of the Civil Rights Act prohibits Quid pro quo and hostile work environment harassment.

A manager can refuse to pay overtime to an employee if that employee did not have managerial approval in advance to work more than the scheduled hours for that day.

Which of the following federal laws established the right of a union to be the exclusive bargaining agent for all workers in a bargaining unit?

The negotiation between management and the union on the terms of employment is termed _____________.

Employees who work the noon meal, have a few hours off, and then return to work the evening meal are said to be on

Which of the following requires that employers analyze their work force and develop a plan of action to correct areas of past discrimination?

The ratio of output to input is termed productivity.

Which of the following is typically NOT found in a job description?

The federal law that forbids discrimination on the basis of race, color, religion, sex, or national origin is the Taft-Hartley Act.

Payment of a minimum wage was introduced by which of the following acts?

Uncontrolled overtime can result in reduced payroll costs per meal.

The Americans with Disabilities Act requires that

Employers are expected to make reasonable accommodations, if needed, to facilitate the work of a disabled person hired for a position.

Asking an applicant to describe how they would handle a situation with an employee who is consistently late for work is an example of using which type of interviewing?

The length of employment at a particular institution is termed __________.

The Family Medical Leave Act grants employees up to 12 weeks of job-protected, unpaid leave to care for a family member who is ill. 141

The technique of having an employee record what they are doing at predetermined periods of time is termed occurrence sampling.

Systems Approach to a Foodservice Organization

Managing Quality

The Menu

Food Product Flow

Procurement

Food Production

Distribution and Service

Safety, Sanitation, and Maintenance

Management Principles

Leadership and Organizational Change

Decision Making, Communication, and Balance

Management of Financial Resources

Marketing Foodservice

Meals, Satisfaction, and Accountability

Filters