Question 1

Which of the following is a key property of a team?

Accepted Answer

A) compensation based on individual outcomes 
B) collaborative action 
C) clear simple goals 
D) independent tasks 
A) compensation based on individual outcomes 
B) collaborative action 
C) clear simple goals 
D) independent tasks

Question 2

Task roles in a group include consul,cooperator,and completer.

Accepted Answer

A) True 
 B)False

Question 3

There are several types of temporary teams.Describe one such temporary team.

Accepted Answer

A task force is one designed to address

Question 4

As part of a Fundamentals of Business Communication course,students are placed in four-person teams to engage in various team activities throughout the course.The first exercise the groups are required to complete is the development of a team contract.Discuss what some key elements of that team contract should be,given that work produced by the team will be evaluated and will impact the individual grade achieved by a student.

Accepted Answer

Some categories to include are: Team goa

Question 5

The more similar group members are with regard to age,gender,education,and skill set,the more cohesive the group will be.

Accepted Answer

A) True 
 B)False

Question 6

Which of the following statements is accurate regarding self-managed teams?

Accepted Answer

A) Employees on self-managed teams have higher job satisfaction. 
B) Self-managed teams have higher turnover. 
C) Self-managed teams lack direction. 
D) Employees on self-managed teams have higher skill variety. 
A) Employees on self-managed teams have higher job satisfaction. 
B) Self-managed teams have higher turnover. 
C) Self-managed teams lack direction. 
D) Employees on self-managed teams have higher skill variety.

Question 7

Tuckman's forming stage is characterized by

Accepted Answer

A) uncertainty,with observant,conflict avoidant group members who are trying to achieve several goals at once. 
B) competent group members who work interdependently as part of a greater entity. 
C) chaos with group members exploring power and influence roles. 
D) high energy with group members committed to each other and the overall goal. 
A) uncertainty,with observant,conflict avoidant group members who are trying to achieve several goals at once. 
B) competent group members who work interdependently as part of a greater entity. 
C) chaos with group members exploring power and influence roles. 
D) high energy with group members committed to each other and the overall goal.

Question 8

__________ teams are those where members are not located in the same physical place.

Accepted Answer

The answer of __________ teams are those where members are...

Question 9

Virtual teams represent special management challenges because of issues related to trust and communication.

Accepted Answer

A) True 
 B)False

Question 10

Social roles in a group or team include cooperator,communicator,and calibrator.

Accepted Answer

A) True 
 B)False

Question 11

Because the ________ role involves gathering information from the larger organization and informing those within the organization about team goals,activities and success,it is often filled by the team manager.

Accepted Answer

A) coordinator 
B) completer 
C) consul 
D) contractor 
A) coordinator 
B) completer 
C) consul 
D) contractor

Question 12

If a variety of knowledge,skills,and abilities is needed,if feedback from different organizational groups is needed,if tasks are largely independent,and if wide cooperation is needed to achieve mutual goals,then a team is needed.

Accepted Answer

A) True 
 B)False

Question 13

Mike listens carefully to the exchanges between team members during meetings and is particularly adept at using humor to lighten any tense situations that arise between team members because of those exchanges.Mike plays the

Accepted Answer

A) completer role. 
B) communicator role. 
C) cooperator role. 
D) calibrator role. 
A) completer role. 
B) communicator role. 
C) cooperator role. 
D) calibrator role.

Question 14

Hackman identified three major classes of tasks.List those classes and briefly describe them.

Accepted Answer

Production tasks are those involved with

Question 15

A self-directed team

Accepted Answer

A) manages itself but still has a team leader and has the potential for low,medium or high autonomy. 
B) has a leader who resides outside the team and has the potential for low,medium or high autonomy. 
C) has a leader that resides outside the team and has the potential for low autonomy. 
D) makes all decisions internally about leadership and how the work is done and has the potential for high autonomy. 
A) manages itself but still has a team leader and has the potential for low,medium or high autonomy. 
B) has a leader who resides outside the team and has the potential for low,medium or high autonomy. 
C) has a leader that resides outside the team and has the potential for low autonomy. 
D) makes all decisions internally about leadership and how the work is done and has the potential for high autonomy.

Question 16

NASA endured the Challenger disaster when group members conformed with top managers' decisions that launching the space shuttle in freezing temperatures was better than missing the launch window.This is an example of what group process?

Accepted Answer

A) social loafing 
B) cohesion 
C) collective efficacy 
D) groupthink 
A) social loafing 
B) cohesion 
C) collective efficacy 
D) groupthink

Question 17

A ___________ is a collection of individuals who interact with each other such that one person's actions have an impact on the others.

Accepted Answer

The answer of A ___________ is a collection of individuals...

Question 18

Hank is part of a team doing engineering design on a new hybrid automobile.Hank's team has completed designing the vehicle.His team is now ready to hand off to another team who will be dealing with _____________ tasks.

Accepted Answer

A) development 
B) production 
C) idea generation 
D) problem 
A) development 
B) production 
C) idea generation 
D) problem

Question 19

Rodney is a new project team leader.Jerome is chatting with him about some of the problems that could arise and prevent his team from being successful.Jerome offers which of the following pieces of advice to overcome barriers to team success?

Accepted Answer

A) Floundering often results from a lack of clear goals; clarify goals from the outset of the project. 
B) Disagreements among team members may be the result of long simmering personality conflicts; it's not helpful to get involved in these disputes as it may just make it worse. 
C) Dominant personalities can only help a group; let those that are the most vocal have their say. 
D) Poor performance by a group member is probably due to lack of commitment; best to let those members go. 
A) Floundering often results from a lack of clear goals; clarify goals from the outset of the project. 
B) Disagreements among team members may be the result of long simmering personality conflicts; it's not helpful to get involved in these disputes as it may just make it worse. 
C) Dominant personalities can only help a group; let those that are the most vocal have their say. 
D) Poor performance by a group member is probably due to lack of commitment; best to let those members go.

Question 20

The calibrator role

Accepted Answer

A) keeps the team on track by suggesting any needed changes to the team's process. 
B) supports those with expertise toward the team's goals. 
C) uses good listening skills and humor to defuse tense situations. 
D) helps transform ideas into action. 
A) keeps the team on track by suggesting any needed changes to the team's process. 
B) supports those with expertise toward the team's goals. 
C) uses good listening skills and humor to defuse tense situations. 
D) helps transform ideas into action.

Which of the following is a key property of a team?

Task roles in a group include consul,cooperator,and completer.

There are several types of temporary teams.Describe one such temporary team.

The more similar group members are with regard to age,gender,education,and skill set,the more cohesive the group will be.

Which of the following statements is accurate regarding self-managed teams?

Tuckman's forming stage is characterized by

__________ teams are those where members are not located in the same physical place.

Virtual teams represent special management challenges because of issues related to trust and communication.

Social roles in a group or team include cooperator,communicator,and calibrator.

Because the ________ role involves gathering information from the larger organization and informing those within the organization about team goals,activities and success,it is often filled by the team manager.

If a variety of knowledge,skills,and abilities is needed,if feedback from different organizational groups is needed,if tasks are largely independent,and if wide cooperation is needed to achieve mutual goals,then a team is needed.

Mike listens carefully to the exchanges between team members during meetings and is particularly adept at using humor to lighten any tense situations that arise between team members because of those exchanges.Mike plays the

Hackman identified three major classes of tasks.List those classes and briefly describe them.

A self-directed team

NASA endured the Challenger disaster when group members conformed with top managers' decisions that launching the space shuttle in freezing temperatures was better than missing the launch window.This is an example of what group process?

A ___________ is a collection of individuals who interact with each other such that one person's actions have an impact on the others.

Hank is part of a team doing engineering design on a new hybrid automobile.Hank's team has completed designing the vehicle.His team is now ready to hand off to another team who will be dealing with _____________ tasks.

Rodney is a new project team leader.Jerome is chatting with him about some of the problems that could arise and prevent his team from being successful.Jerome offers which of the following pieces of advice to overcome barriers to team success?

The calibrator role

Organizational Behavior

Managing Demographic and Cultural Diversity

Understanding People at Work: Individual Differences and Perception

Individual Attitudes and Behaviors

Theories of Motivation

Designing a Motivating Work Environment

Managing Stress and Emotions

Communication

Conflict and Negotiations

Making Decisions

Leading People Within Organizations

Power and Politics

Organizational Structure and Change

Organizational Culture

Filters

Exam 9: Managing Groups and Teams

Which of the following is a key property of a team?

Task roles in a group include consul,cooperator,and completer.

There are several types of temporary teams.Describe one such temporary team.

The more similar group members are with regard to age,gender,education,and skill set,the more cohesive the group will be.

Which of the following statements is accurate regarding self-managed teams?

Tuckman's forming stage is characterized by

__________ teams are those where members are not located in the same physical place.

Virtual teams represent special management challenges because of issues related to trust and communication.

Social roles in a group or team include cooperator,communicator,and calibrator.

Because the ________ role involves gathering information from the larger organization and informing those within the organization about team goals,activities and success,it is often filled by the team manager.

If a variety of knowledge,skills,and abilities is needed,if feedback from different organizational groups is needed,if tasks are largely independent,and if wide cooperation is needed to achieve mutual goals,then a team is needed.

Mike listens carefully to the exchanges between team members during meetings and is particularly adept at using humor to lighten any tense situations that arise between team members because of those exchanges.Mike plays the

Hackman identified three major classes of tasks.List those classes and briefly describe them.

A self-directed team

NASA endured the Challenger disaster when group members conformed with top managers' decisions that launching the space shuttle in freezing temperatures was better than missing the launch window.This is an example of what group process?

A ___________ is a collection of individuals who interact with each other such that one person's actions have an impact on the others.

Hank is part of a team doing engineering design on a new hybrid automobile.Hank's team has completed designing the vehicle.His team is now ready to hand off to another team who will be dealing with _____________ tasks.

Rodney is a new project team leader.Jerome is chatting with him about some of the problems that could arise and prevent his team from being successful.Jerome offers which of the following pieces of advice to overcome barriers to team success?

The calibrator role

Organizational Behavior

Managing Demographic and Cultural Diversity

Understanding People at Work: Individual Differences and Perception

Individual Attitudes and Behaviors

Theories of Motivation

Designing a Motivating Work Environment

Managing Stress and Emotions

Communication

Conflict and Negotiations

Making Decisions

Leading People Within Organizations

Power and Politics

Organizational Structure and Change

Organizational Culture

Filters