Question 1

Supply chain macro processes include which of the following?

Accepted Answer

A) Internal Relationship Management (IRM) 
B) External Relationship Management (ERM) 
C) Supplier Relationship Management (SRM) 
D) Customer Relationship Management (CRM) 
A) Internal Relationship Management (IRM) 
B) External Relationship Management (ERM) 
C) Supplier Relationship Management (SRM) 
D) Customer Relationship Management (CRM) C

Question 2

All stages of an enterprise are involved,either directly or indirectly,in fulfilling a customer request.

Accepted Answer

A) True 
 B)False  True

Question 3

There is a close connection between the design and management of supply chain flows and the success of a supply chain.

Accepted Answer

A) True 
 B)False  True

Question 4

Which of these statements about Dell's supply chain is best?

Accepted Answer

A) Dell's supply chain surplus was largely driven by their negative shipping model. 
B) Dell's initial success was largely driven by the ability to accurately forecast what customers wanted and supply those models to retail outlets that carried their computers. 
C) Dell's initial success was largely driven by their Assembly → Customer supply chain linkage. 
D) Dell's supply chain consists of only two members,Dell and the customer. 
A) Dell's supply chain surplus was largely driven by their negative shipping model. 
B) Dell's initial success was largely driven by the ability to accurately forecast what customers wanted and supply those models to retail outlets that carried their computers. 
C) Dell's initial success was largely driven by their Assembly → Customer supply chain linkage. 
D) Dell's supply chain consists of only two members,Dell and the customer.

Question 5

Which statement about supply chains is best?

Accepted Answer

A) New product development is not a supply chain function. 
B) If a supplier uses a shipping company to send product to a customer,the shipping company is technically not a supply chain member. 
C) Funds in a supply chain flow upstream only. 
D) Flows in a supply chain may be managed by an intermediary. 
A) New product development is not a supply chain function. 
B) If a supplier uses a shipping company to send product to a customer,the shipping company is technically not a supply chain member. 
C) Funds in a supply chain flow upstream only. 
D) Flows in a supply chain may be managed by an intermediary.

Question 6

For any supply chain,

Accepted Answer

A) management rests solely in the hands of the manufacturer. 
B) management rests solely in the hands of the distributor. 
C) if each member focuses on profitability,the overall supply chain profit will be maximized. 
D) there is only one source of revenue,the customer. 
A) management rests solely in the hands of the manufacturer. 
B) management rests solely in the hands of the distributor. 
C) if each member focuses on profitability,the overall supply chain profit will be maximized. 
D) there is only one source of revenue,the customer.

Question 7

The objective of every supply chain is to

Accepted Answer

A) minimize the overall cost generated. 
B) maximize the net value generated. 
C) minimize the cost to the manufacturer. 
D) maximize the profit of the manufacturer. 
A) minimize the overall cost generated. 
B) maximize the net value generated. 
C) minimize the cost to the manufacturer. 
D) maximize the profit of the manufacturer.

Question 8

What are the three flows in a supply chain and which direction is the flow? Discuss an example used in the book that illustrates the three flows.

Accepted Answer

The three flows are information,product

Question 9

Which of these words best describes a typical supply chain structure?

Accepted Answer

A) Static 
B) Customer 
C) Cyclical 
D) Network 
A) Static 
B) Customer 
C) Cyclical 
D) Network

Question 10

CRM systems typically include capabilities for sourcing and negotiating as well as design and supply collaboration.

Accepted Answer

A) True 
 B)False

Question 11

Each stage in a supply chain is connected through the flow of products,information,and funds.These flows often occur in both directions and are usually managed by

Accepted Answer

A) pricing department. 
B) one of the stages. 
C) upper management. 
D) engineering department. 
A) pricing department. 
B) one of the stages. 
C) upper management. 
D) engineering department.

Question 12

Discuss the differences of push and pull supply chain processes.

Accepted Answer

Processes in a supply chain fall into on

Question 13

Activities involved in the Supplier Relationship Management (SRM)macro process include

Accepted Answer

A) planning of internal production and storage. 
B) order fulfillment. 
C) supplier evaluation and selection. 
D) order management. 
A) planning of internal production and storage. 
B) order fulfillment. 
C) supplier evaluation and selection. 
D) order management.

Question 14

Amazon's operations are completely online.

Accepted Answer

A) True 
 B)False

Question 15

The manufacturer and supplier participate in the

Accepted Answer

A) procurement cycle. 
B) replenishment cycle. 
C) manufacturing cycle. 
D) life cycle. 
A) procurement cycle. 
B) replenishment cycle. 
C) manufacturing cycle. 
D) life cycle.

Question 16

The manufacturing cycle occurs at the

Accepted Answer

A) customer/retailer interface. 
B) retailer/distributor interface. 
C) distributor/manufacturer interface. 
D) manufacturer/supplier interface. 
A) customer/retailer interface. 
B) retailer/distributor interface. 
C) distributor/manufacturer interface. 
D) manufacturer/supplier interface.

Question 17

Customer order fulfillment refers to

Accepted Answer

A) the point in time when the customer has access to choices and makes a decision regarding a purchase. 
B) the customer informing the retailer of what they want to purchase and the retailer allocating product to the customer. 
C) the process where product is prepared and sent to the customer. 
D) the process where the customer receives the product and takes ownership. 
A) the point in time when the customer has access to choices and makes a decision regarding a purchase. 
B) the customer informing the retailer of what they want to purchase and the retailer allocating product to the customer. 
C) the process where product is prepared and sent to the customer. 
D) the process where the customer receives the product and takes ownership.

Question 18

The supply chain strategy category would include a decision about

Accepted Answer

A) which items in the warehouse will be shipped to Malibu. 
B) which warehouse will supply the Surf City location. 
C) when the order should be shipped to the little old lady from Pasadena. 
D) how large the warehouse in Kokomo should be. 
A) which items in the warehouse will be shipped to Malibu. 
B) which warehouse will supply the Surf City location. 
C) when the order should be shipped to the little old lady from Pasadena. 
D) how large the warehouse in Kokomo should be.

Question 19

Which of the following statements about pull processes is accurate?

Accepted Answer

A) They may also be referred to as speculative processes. 
B) Execution is initiated in anticipation of customer orders. 
C) At the time of execution,demand must be forecast. 
D) They may also be referred to as reactive processes. 
A) They may also be referred to as speculative processes. 
B) Execution is initiated in anticipation of customer orders. 
C) At the time of execution,demand must be forecast. 
D) They may also be referred to as reactive processes.

Question 20

Handling customer orders in the best possible manner is the goal of supply chain

Accepted Answer

A) strategy. 
B) planning. 
C) operations. 
D) design. 
A) strategy. 
B) planning. 
C) operations. 
D) design.

Supply chain macro processes include which of the following?

All stages of an enterprise are involved,either directly or indirectly,in fulfilling a customer request.

There is a close connection between the design and management of supply chain flows and the success of a supply chain.

Which of these statements about Dell's supply chain is best?

Which statement about supply chains is best?

For any supply chain,

The objective of every supply chain is to

What are the three flows in a supply chain and which direction is the flow? Discuss an example used in the book that illustrates the three flows.

Which of these words best describes a typical supply chain structure?

CRM systems typically include capabilities for sourcing and negotiating as well as design and supply collaboration.

Each stage in a supply chain is connected through the flow of products,information,and funds.These flows often occur in both directions and are usually managed by

Discuss the differences of push and pull supply chain processes.

Activities involved in the Supplier Relationship Management (SRM)macro process include

Amazon's operations are completely online.

The manufacturer and supplier participate in the

The manufacturing cycle occurs at the

Customer order fulfillment refers to

The supply chain strategy category would include a decision about

Which of the following statements about pull processes is accurate?

Handling customer orders in the best possible manner is the goal of supply chain

Achieving Strategic Fit in a Supply Chain

Supply Chain Drivers and Metrics

Designing Distribution Networks and Applications to E-Business

Network Design in the Supply Chain

Designing Global Supply Chain Networks

Demand Forecasting in a Supply Chain

Aggregate Planning in a Supply Chain

Sales and Operations Planning: Planning Supply and Demand

Coordination in a Supply Chain

Managing Economies of Scale in a Supply Chain: Cycle Inventory

Managing Uncertainty in a Supply Chain: Safety Inventory

Linking Product Availability to Profits

Transportation in a Supply Chain

Sourcing Decisions in a Supply Chain

Pricing and Revenue Management in a Supply Chain

Sustainability and the Supply Chain

Filters

Exam 1: Understanding the Supply Chain

Supply chain macro processes include which of the following?

All stages of an enterprise are involved,either directly or indirectly,in fulfilling a customer request.

There is a close connection between the design and management of supply chain flows and the success of a supply chain.

Which of these statements about Dell's supply chain is best?

Which statement about supply chains is best?

For any supply chain,

The objective of every supply chain is to

What are the three flows in a supply chain and which direction is the flow? Discuss an example used in the book that illustrates the three flows.

Which of these words best describes a typical supply chain structure?

CRM systems typically include capabilities for sourcing and negotiating as well as design and supply collaboration.

Each stage in a supply chain is connected through the flow of products,information,and funds.These flows often occur in both directions and are usually managed by

Discuss the differences of push and pull supply chain processes.

Activities involved in the Supplier Relationship Management (SRM)macro process include

Amazon's operations are completely online.

The manufacturer and supplier participate in the

The manufacturing cycle occurs at the

Customer order fulfillment refers to

The supply chain strategy category would include a decision about

Which of the following statements about pull processes is accurate?

Handling customer orders in the best possible manner is the goal of supply chain

Achieving Strategic Fit in a Supply Chain

Supply Chain Drivers and Metrics

Designing Distribution Networks and Applications to E-Business

Network Design in the Supply Chain

Designing Global Supply Chain Networks

Demand Forecasting in a Supply Chain

Aggregate Planning in a Supply Chain

Sales and Operations Planning: Planning Supply and Demand

Coordination in a Supply Chain

Managing Economies of Scale in a Supply Chain: Cycle Inventory

Managing Uncertainty in a Supply Chain: Safety Inventory

Linking Product Availability to Profits

Transportation in a Supply Chain

Sourcing Decisions in a Supply Chain

Pricing and Revenue Management in a Supply Chain

Sustainability and the Supply Chain

Filters