Question 1

The cycle view of the supply chain is useful when considering operational decisions because

Accepted Answer

A) it categorizes processes based on whether they are initiated in response to or in anticipation of customer orders. 
B) it specifies the roles and responsibilities of each member of the supply chain. 
C) processes are identified as either reactive or speculative. 
D) it focuses on processes that are external to the firm. 
A) it categorizes processes based on whether they are initiated in response to or in anticipation of customer orders. 
B) it specifies the roles and responsibilities of each member of the supply chain. 
C) processes are identified as either reactive or speculative. 
D) it focuses on processes that are external to the firm.

Question 2

All analytics should be designed to support decision making.

Accepted Answer

A) True 
 B)False

Question 3

The retailer and distributor engage in the

Accepted Answer

A) customer order cycle. 
B) replenishment cycle. 
C) manufacturing cycle. 
D) procurement cycle. 
A) customer order cycle. 
B) replenishment cycle. 
C) manufacturing cycle. 
D) procurement cycle.

Question 4

Explain the three macro processes within a supply chain.

Accepted Answer

All processes within a supply chain can

Question 5

What are the major components of a supply chain and what is their overall goal?

Accepted Answer

A supply chain consists of all parties i

Question 6

Customer order entry is

Accepted Answer

A) the point in time when the customer has access to choices and makes a decision regarding a purchase. 
B) the customer informing the retailer of what they want to purchase and the retailer allocating product to the customer. 
C) the process where product is prepared and sent to the customer. 
D) the process where the customer receives the product and takes ownership. 
A) the point in time when the customer has access to choices and makes a decision regarding a purchase. 
B) the customer informing the retailer of what they want to purchase and the retailer allocating product to the customer. 
C) the process where product is prepared and sent to the customer. 
D) the process where the customer receives the product and takes ownership.

Question 7

A decision made about which markets will be serviced by which locations falls in the supply chain ________ phase

Accepted Answer

A) conceptualization 
B) design 
C) operation 
D) planning 
A) conceptualization 
B) design 
C) operation 
D) planning

Question 8

Activities involved in the Internal Supply Chain Management (ISCM)macro process include

Accepted Answer

A) marketing. 
B) order fulfillment. 
C) sales. 
D) order management. 
A) marketing. 
B) order fulfillment. 
C) sales. 
D) order management.

Question 9

The cycle view of a supply chain holds that the processes in a supply chain are divided into 2 categories depending on whether they are initiated in response to or in anticipation of customer orders.

Accepted Answer

A) True 
 B)False

Question 10

Customer value is

Accepted Answer

A) the sum of the supply chain surplus and supply chain cost. 
B) the remainder after supply chain cost is subtracted from supply chain surplus. 
C) the remainder after supply chain surplus is subtracted from supply chain cost. 
D) supply chain profitability minus the supply chain cost. 
A) the sum of the supply chain surplus and supply chain cost. 
B) the remainder after supply chain cost is subtracted from supply chain surplus. 
C) the remainder after supply chain surplus is subtracted from supply chain cost. 
D) supply chain profitability minus the supply chain cost.

Question 11

The cycle view of the supply chain is useful when considering operational decisions,because it specifies the roles and responsibilities of each member of the supply chain.

Accepted Answer

A) True 
 B)False

Question 12

Explain the push/pull view of the processes within a supply chain.

Accepted Answer

The push/pull view of the supply chain d

Question 13

The decision phases in a supply chain include

Accepted Answer

A) production scheduling. 
B) customer relationship management. 
C) supply chain operation. 
D) supply chain orientation. 
A) production scheduling. 
B) customer relationship management. 
C) supply chain operation. 
D) supply chain orientation.

Question 14

The push/pull view of the supply chain is useful when considering strategic decisions relating to supply chain design because

Accepted Answer

A) it categorizes processes based on whether they are initiated in response to or in anticipation of customer orders. 
B) it specifies the roles and responsibilities of each member of the supply chain. 
C) it clearly defines the processes involved and the owners of each process. 
D) it focuses on processes that are external to the firm. 
A) it categorizes processes based on whether they are initiated in response to or in anticipation of customer orders. 
B) it specifies the roles and responsibilities of each member of the supply chain. 
C) it clearly defines the processes involved and the owners of each process. 
D) it focuses on processes that are external to the firm.

Question 15

Retailing in the United States is largely

Accepted Answer

A) push/pull. 
B) profitable. 
C) consolidated. 
D) centralized. 
A) push/pull. 
B) profitable. 
C) consolidated. 
D) centralized.

Question 16

The push/pull view of a supply chain holds that the processes in a supply chain are divided into 2 categories depending on whether they are initiated in response to or in anticipation of customer orders.

Accepted Answer

A) True 
 B)False

Question 17

Webvan designed a supply chain with large warehouses in several major cities in the United States,from which groceries were delivered to customer homes.They failed partly because of

Accepted Answer

A) low demand for their service. 
B) slow inventory turnover compared to industry averages. 
C) higher labor costs for picking orders. 
D) poor quality products. 
A) low demand for their service. 
B) slow inventory turnover compared to industry averages. 
C) higher labor costs for picking orders. 
D) poor quality products.

Question 18

For any supply chain,the source of revenue is generated by

Accepted Answer

A) efficient operations. 
B) information flows. 
C) the customer. 
D) product flows. 
A) efficient operations. 
B) information flows. 
C) the customer. 
D) product flows.

Question 19

The objective of customer order fulfillment is to

Accepted Answer

A) get the correct orders to customers by the promised due date at the lowest possible cost. 
B) maintain a record of product receipt and complete payment. 
C) maximize the conversion of customer arrivals to customer orders. 
D) ensure that orders are quickly and accurately entered and communicated to other affected supply chain processes. 
A) get the correct orders to customers by the promised due date at the lowest possible cost. 
B) maintain a record of product receipt and complete payment. 
C) maximize the conversion of customer arrivals to customer orders. 
D) ensure that orders are quickly and accurately entered and communicated to other affected supply chain processes.

Question 20

Good strategic decisions cannot be made without access to relevant analytics.

Accepted Answer

A) True 
 B)False

The cycle view of the supply chain is useful when considering operational decisions because

All analytics should be designed to support decision making.

The retailer and distributor engage in the

Explain the three macro processes within a supply chain.

What are the major components of a supply chain and what is their overall goal?

Customer order entry is

A decision made about which markets will be serviced by which locations falls in the supply chain ________ phase

Activities involved in the Internal Supply Chain Management (ISCM)macro process include

The cycle view of a supply chain holds that the processes in a supply chain are divided into 2 categories depending on whether they are initiated in response to or in anticipation of customer orders.

Customer value is

The cycle view of the supply chain is useful when considering operational decisions,because it specifies the roles and responsibilities of each member of the supply chain.

Explain the push/pull view of the processes within a supply chain.

The decision phases in a supply chain include

The push/pull view of the supply chain is useful when considering strategic decisions relating to supply chain design because

Retailing in the United States is largely

The push/pull view of a supply chain holds that the processes in a supply chain are divided into 2 categories depending on whether they are initiated in response to or in anticipation of customer orders.

Webvan designed a supply chain with large warehouses in several major cities in the United States,from which groceries were delivered to customer homes.They failed partly because of

For any supply chain,the source of revenue is generated by

The objective of customer order fulfillment is to

Good strategic decisions cannot be made without access to relevant analytics.

Achieving Strategic Fit in a Supply Chain

Supply Chain Drivers and Metrics

Designing Distribution Networks and Applications to E-Business

Network Design in the Supply Chain

Designing Global Supply Chain Networks

Demand Forecasting in a Supply Chain

Aggregate Planning in a Supply Chain

Sales and Operations Planning: Planning Supply and Demand

Coordination in a Supply Chain

Managing Economies of Scale in a Supply Chain: Cycle Inventory

Managing Uncertainty in a Supply Chain: Safety Inventory

Linking Product Availability to Profits

Transportation in a Supply Chain

Sourcing Decisions in a Supply Chain

Pricing and Revenue Management in a Supply Chain

Sustainability and the Supply Chain

Filters

Exam 1: Understanding the Supply Chain

The cycle view of the supply chain is useful when considering operational decisions because

All analytics should be designed to support decision making.

The retailer and distributor engage in the

Explain the three macro processes within a supply chain.

What are the major components of a supply chain and what is their overall goal?

Customer order entry is

A decision made about which markets will be serviced by which locations falls in the supply chain ________ phase

Activities involved in the Internal Supply Chain Management (ISCM)macro process include

The cycle view of a supply chain holds that the processes in a supply chain are divided into 2 categories depending on whether they are initiated in response to or in anticipation of customer orders.

Customer value is

The cycle view of the supply chain is useful when considering operational decisions,because it specifies the roles and responsibilities of each member of the supply chain.

Explain the push/pull view of the processes within a supply chain.

The decision phases in a supply chain include

The push/pull view of the supply chain is useful when considering strategic decisions relating to supply chain design because

Retailing in the United States is largely

The push/pull view of a supply chain holds that the processes in a supply chain are divided into 2 categories depending on whether they are initiated in response to or in anticipation of customer orders.

Webvan designed a supply chain with large warehouses in several major cities in the United States,from which groceries were delivered to customer homes.They failed partly because of

For any supply chain,the source of revenue is generated by

The objective of customer order fulfillment is to

Good strategic decisions cannot be made without access to relevant analytics.

Achieving Strategic Fit in a Supply Chain

Supply Chain Drivers and Metrics

Designing Distribution Networks and Applications to E-Business

Network Design in the Supply Chain

Designing Global Supply Chain Networks

Demand Forecasting in a Supply Chain

Aggregate Planning in a Supply Chain

Sales and Operations Planning: Planning Supply and Demand

Coordination in a Supply Chain

Managing Economies of Scale in a Supply Chain: Cycle Inventory

Managing Uncertainty in a Supply Chain: Safety Inventory

Linking Product Availability to Profits

Transportation in a Supply Chain

Sourcing Decisions in a Supply Chain

Pricing and Revenue Management in a Supply Chain

Sustainability and the Supply Chain

Filters