Question 1

While supply chain management is efficiency oriented, value chain management is effectiveness oriented.

Accepted Answer

A) True 
 B)False

Question 2

Value is provided to customers through transforming raw materials and other resources into some product or service that end users need or desire when, where, and how they want it.

Accepted Answer

A) True 
 B)False

Question 3

describe and discuss the two best-known quality goals that many organizations worldwide have pursued.

Accepted Answer

1. ISO 9000. This is a series of interna

Question 4

According to our textbook, __________ is a good example of a company that uses flexible manufacturing techniques to custom-build computers to their customers' specifications.

Accepted Answer

A)  Motorola 
B)  Gateway 
C)  HP 
D)  Dell 
E)  IBM 
A)  Motorola 
B)  Gateway 
C)  HP 
D)  Dell 
E)  IBM

Question 5

Which of the following is one of the main human resource requirements for value chain management?

Accepted Answer

A)  formal hiring processes 
B)  standardized job design approaches 
C)  homogeneous workforce 
D)  ongoing training efforts 
E)  standardized pay and benefits 
A)  formal hiring processes 
B)  standardized job design approaches 
C)  homogeneous workforce 
D)  ongoing training efforts 
E)  standardized pay and benefits

While supply chain management is efficiency oriented, value chain management is effectiveness oriented.

Value is provided to customers through transforming raw materials and other resources into some product or service that end users need or desire when, where, and how they want it.

describe and discuss the two best-known quality goals that many organizations worldwide have pursued.

According to our textbook, __________ is a good example of a company that uses flexible manufacturing techniques to custom-build computers to their customers' specifications.

Which of the following is one of the main human resource requirements for value chain management?

Introduction to Management and Organizations

Organizational Culture and the Organizational Environment

Managing in a Global Environment

Managing Entrepreneurially

Managing Responsibly and Ethically

Innovation and Adaptability

Decision Making

Foundations of Planning

Managing Strategically

Organizational Design

Managers and Communication

Managing Human Resources

Leadership

Motivating Employees

Managing Groups and Teams

Evidence-Based Decision Making

Management History

Planning and Control Techniques

Filters

Exam 19: Managing Operations

While supply chain management is efficiency oriented, value chain management is effectiveness oriented.

Value is provided to customers through transforming raw materials and other resources into some product or service that end users need or desire when, where, and how they want it.

describe and discuss the two best-known quality goals that many organizations worldwide have pursued.

According to our textbook, __________ is a good example of a company that uses flexible manufacturing techniques to custom-build computers to their customers' specifications.

Which of the following is one of the main human resource requirements for value chain management?

Introduction to Management and Organizations

Organizational Culture and the Organizational Environment

Managing in a Global Environment

Managing Entrepreneurially

Managing Responsibly and Ethically

Innovation and Adaptability

Decision Making

Foundations of Planning

Managing Strategically

Organizational Design

Managers and Communication

Managing Human Resources

Leadership

Motivating Employees

Managing Groups and Teams

Evidence-Based Decision Making

Management History

Planning and Control Techniques

Filters