Exam 3: Managing in a Global Environment

Which of the following is a key drawback of the polycentric attitude?

explain the differences among a multidomestic corporation, a global company, and a borderless organization. Include examples of companies for each of the types of organizations discussed.

Refer to the scenario below to answer the following questions. International Entrepreneurs (Scenario) Jennifer and James have formed an entrepreneurial venture to develop software for banks and other financial institutions. Their company is growing, but in looking for opportunities in the future, they decide to explore international operations. -A new and exciting opportunity has appeared that enables Jennifer and James to form a joint venture with a bank in Japan. This partnership will involve less risk and commitment than __________.

Key advantages of the polycentric attitude include a simpler structure and tighter control.

Refer to the scenario below to answer the following questions. A Speech on Trade Alliances (Scenario) As manager of the international department for your company, you have been asked by the local Chamber of Commerce to deliver a speech on global trade. The presentation should include an overview of the world's major trade alliances and mechanisms that promote global trade. The Chamber president has also asked you to comment on a recent quote by a local politician, who stated: "NAFTA has been a bad deal for Canada and it continues to weaken our economy." As you review your notes, you wonder how you will fit all the information into the allotted half-hour presentation time! -To help explain the main advantages of regional trade alliances, you will point out that EU member countries now have __________.

A potential advantage of the geocentric attitude is __________.

World Bank promotes long-term economic development and poverty reduction by providing financial support for member countries.

Refer to the scenario below to answer the following questions. First Business Trip to Asia (Scenario) Jeff Elliott is on a flight across the Pacific and is excited about his first business trip to Asia. Born and raised in Alberta, Jeff is a manager for a rapidly growing Calgary-based company. His current mission is to scout out potential locations in Asia and develop an international expansion strategy for his company. There are many options, including maintaining the business's head office in Canada and sending over company representatives when necessary or developing a separate company in Asia and hiring locals to manage the business. Jeff's trip will take him to Japan, South Korea, Hong Kong, Taiwan, and China. He is looking forward to learning more about the business practices and customs of each country and is not too worried about the fact that he only speaks English. Jeff has heard that English is considered the main international business language, and he anticipates that most Asians will be able to speak it. -The fact that Jeff expects most Asians to be able to speak English suggests a narrow view of the world known as __________.

Key advantages of an ethnocentric attitude include more support from host governments and committed local managers with high morale.

Refer to the scenario below to answer the following questions. Understanding Cultural Differences-GLOBE (Scenario) John has done well in his company. In only five years, he has risen to the position of divisional manager. However, he knows that in order to rise to the level of senior management, he needs to spend some time managing abroad in his company's foreign subsidiaries. Although he has travelled to foreign countries on business and vacations, he has never lived abroad, and he wonders what cultural differences he would find. He is considering applying for a new foreign-based position, but he first wants to learn about some of the basic differences between managing in Canada and managing in a foreign country. John researched the topic of international management and found many helpful facts about various countries and their people. But perhaps the most interesting model he found was the GLOBE framework for assessing cultural differences. Using data from thousands of managers in 62 countries, the GLOBE research team identified several dimensions on which national cultures differ. As John reviewed the GLOBE rankings, he began to appreciate why managers on foreign assignments need to be incredibly sensitive to cultural differences! -John was surprised to learn that GLOBE was an acronym for __________.

Refer to the scenario below to answer the following questions. International Entrepreneurs (Scenario) Jennifer and James have formed an entrepreneurial venture to develop software for banks and other financial institutions. Their company is growing, but in looking for opportunities in the future, they decide to explore international operations. -By establishing their company's operations in Canada, Jennifer and James hoped that an existing regional trade agreement would help them to avoid tariffs in __________.

Refer to the scenario below to answer the following questions. The European Expansion (Scenario) As a manager at a growing Canadian company, Samantha has been asked to develop a strategy to expand the company's operations into the European market. Although the company president has provided some basic guidelines about acceptable levels of risk and investment, there are still many factors in the legal-political, economic, and cultural environments that Samantha must take into consideration in her proposal. -Samantha begins to explore expansion opportunities in England and France because of language similarities with the Canadian market and also because her Canadian managers are used to legal and political systems that are __________.

Christopher, who is based in the head office in Toronto, has been offered a chance to work in Thailand. He finds that in this society people are expected to look after others in their family (or organization) and protect them when they are in trouble. This society tends to support ________.

A multidomestic corporation maintains significant operations in multiple countries but centralizes management decision-making in the home country.

Through the creation of the EU, member countries now have __________.

Which of the following is a key drawback of the geocentric attitude?

Refer to the scenario below to answer the following questions. International Entrepreneurs (Scenario) Jennifer and James have formed an entrepreneurial venture to develop software for banks and other financial institutions. Their company is growing, but in looking for opportunities in the future, they decide to explore international operations. -Jennifer and James feel that people in foreign countries will not have the skills, expertise, knowledge, or experience to write, sell, or install the software. They have a(n) __________ attitude.

With its focus on control from the home country, the global company reflects a polycentric attitude.

Research indicates that organizational culture has a stronger impact on employees than national culture.

The term multinational corporation refers to any and all types of international companies that maintain operations in multiple countries.