Question 1

Informal planning is ____________.

Accepted Answer

A)  performed at the lowest levels of management 
B)  general and lacks continuity 
C)  developed in informal meetings by all levels of management 
D)  specific and covers a defined period of time 
E)  written down and communicated to others in the organization 
A)  performed at the lowest levels of management 
B)  general and lacks continuity 
C)  developed in informal meetings by all levels of management 
D)  specific and covers a defined period of time 
E)  written down and communicated to others in the organization

Question 2

Refer to the scenario given to answer the following questions.
It's Academic (Scenario)
Rachel is the academic dean for a regional community college. The president has asked her to develop a plan for the college. He wants a plan covering the next five years, and he wants it to be as specific as possible, but not to the extent that it constrains flexibility. In developing the plan, Rachel must address several emerging issues, including advancements in teaching technology, shifting demand for various academic programs, declining student enrolment, and increasing competition from other schools. Despite projections that student enrolment will continue to decline over the next five years, Rachel must ensure that the plan allows the college to meet its employment obligations to tenured faculty who have been offered long-term teaching positions.
-Tyler's goal for each store to sell at least $900 per square metre per day has some of the characteristics of a well-designed goal. For example, it is measurable and quantifiable. What else might Tyler do to improve the design of this goal?

Accepted Answer

A)  specify a flexible time frame 
B)  add a statement of accountability 
C)  ensure that the goal is challenging but attainable 
D)  write the goal in terms of actions instead of outcomes 
E)  communicate this goal to every single employee in the organization 
A)  specify a flexible time frame 
B)  add a statement of accountability 
C)  ensure that the goal is challenging but attainable 
D)  write the goal in terms of actions instead of outcomes 
E)  communicate this goal to every single employee in the organization

Question 3

explain and discuss in detail the six characteristics of well-designed goals. Give two examples of well-written goals.

Accepted Answer

(1) A well-designed goal should be writt

Question 4

Which of the following is NOT an element of successful MBO programs?

Accepted Answer

A)  goal specificity 
B)  participative decision making 
C)  performance feedback 
D)  flexible time period 
E)  top management commitment 
A)  goal specificity 
B)  participative decision making 
C)  performance feedback 
D)  flexible time period 
E)  top management commitment

Question 5

What is competitor intelligence? Identify some of the sources of competitor intelligence? Discuss the legal and ethical issues related to this concept.

Accepted Answer

Competitor intelligence involves gatheri

Question 6

As the responsibility for establishing goals and developing plans is pushed to lower organizational levels in dynamic environments, organizational hierarchies must become __________.

Accepted Answer

A)  taller 
B)  flatter 
C)  narrower 
D)  broader 
E)  simpler 
A)  taller 
B)  flatter 
C)  narrower 
D)  broader 
E)  simpler

Question 7

Studies have found that the quality of the planning process and the appropriate implementation of plans likely contribute more to high performance than does the extent of planning.

Accepted Answer

A) True 
 B)False

Question 8

Refer to the scenario given to answer the following questions.
E-Biz Dreams (Scenario)
Robert Lee has just completed a Bachelor of Computer Science degree at Carleton University. He now wants to begin a new Internet business selling his services as a website developer for companies in Ottawa. He estimates that within one year, if his business idea is a success, he will be employing five programmers and two analysts.
-Robert's plan to employ five programmers and two analysts within his first year of operation is best described as a __________ plan.

Accepted Answer

A)  long-term 
B)  short-term 
C)  directional 
D)  strategic 
E)  single-use 
A)  long-term 
B)  short-term 
C)  directional 
D)  strategic 
E)  single-use

Question 9

Plans that are clearly defined and leave no room for interpretation are called __________________ plans.

Accepted Answer

A)  flexible 
B)  single-use 
C)  directional 
D)  standing 
E)  specific 
A)  flexible 
B)  single-use 
C)  directional 
D)  standing 
E)  specific

Question 10

Refer to the scenario given to answer the following questions.
It's Academic (Scenario)
Rachel is the academic dean for a regional community college. The president has asked her to develop a plan for the college. He wants a plan covering the next five years, and he wants it to be as specific as possible, but not to the extent that it constrains flexibility. In developing the plan, Rachel must address several emerging issues, including advancements in teaching technology, shifting demand for various academic programs, declining student enrolment, and increasing competition from other schools. Despite projections that student enrolment will continue to decline over the next five years, Rachel must ensure that the plan allows the college to meet its employment obligations to tenured faculty who have been offered long-term teaching positions.
-Since Rachel's plan will apply to the entire college, it is best described as a(n) ____.

Accepted Answer

A)  operational 
B)  single use 
C)  standing 
D)  short term 
E)  strategic 
A)  operational 
B)  single use 
C)  standing 
D)  short term 
E)  strategic

Question 11

Directional plans provide ______________, while specific plans provide ____________.

Accepted Answer

A)  clarity; flexibility 
B)  flexibility; clarity 
C)  urgency; flexibility 
D)  specificity; urgency 
E)  depth; breadth 
A)  clarity; flexibility 
B)  flexibility; clarity 
C)  urgency; flexibility 
D)  specificity; urgency 
E)  depth; breadth

Question 12

________ refers to gathering information about other businesses that allows managers to anticipate their actions rather than merely react to them.

Accepted Answer

A)  Due diligence 
B)  Competitor intelligence 
C)  Data aggregation 
D)  Value analysis 
E)  Strategic planning 
A)  Due diligence 
B)  Competitor intelligence 
C)  Data aggregation 
D)  Value analysis 
E)  Strategic planning

Question 13

When uncertainty is high and managers must be flexible in order to respond to unexpected changes, directional plans are preferable.

Accepted Answer

A) True 
 B)False

Question 14

A manager's analysis of the external environment can be improved by ________, which involves analyzing information to detect emerging trends.

Accepted Answer

A)  environmental scanning 
B)  environmental activism 
C)  critical path analysis 
D)  value screening 
E)  strategic planning 
A)  environmental scanning 
B)  environmental activism 
C)  critical path analysis 
D)  value screening 
E)  strategic planning

Question 15

Refer to the scenario given to answer the following questions.
It's Academic (Scenario)
Rachel is the academic dean for a regional community college. The president has asked her to develop a plan for the college. He wants a plan covering the next five years, and he wants it to be as specific as possible, but not to the extent that it constrains flexibility. In developing the plan, Rachel must address several emerging issues, including advancements in teaching technology, shifting demand for various academic programs, declining student enrolment, and increasing competition from other schools. Despite projections that student enrolment will continue to decline over the next five years, Rachel must ensure that the plan allows the college to meet its employment obligations to tenured faculty who have been offered long-term teaching positions.
-The plan to open 20 to 30 stores over the next three years is __________.

Accepted Answer

A)  directional 
B)  specific 
C)  short term 
D)  dynamic 
E)  multipurpose 
A)  directional 
B)  specific 
C)  short term 
D)  dynamic 
E)  multipurpose

Question 16

Refer to the scenario given to answer the following questions.
It's Academic (Scenario)
Rachel is the academic dean for a regional community college. The president has asked her to develop a plan for the college. He wants a plan covering the next five years, and he wants it to be as specific as possible, but not to the extent that it constrains flexibility. In developing the plan, Rachel must address several emerging issues, including advancements in teaching technology, shifting demand for various academic programs, declining student enrolment, and increasing competition from other schools. Despite projections that student enrolment will continue to decline over the next five years, Rachel must ensure that the plan allows the college to meet its employment obligations to tenured faculty who have been offered long-term teaching positions.
-The recruitment policy to hire sales personnel who are friendly and well groomed is a __________ plan.

Accepted Answer

A)  short-term 
B)  specific 
C)  single-use 
D)  static 
E)  standing 
A)  short-term 
B)  specific 
C)  single-use 
D)  static 
E)  standing

Question 17

Which of the following is the first step in the goal-setting process?

Accepted Answer

A)  evaluate available resources 
B)  determine the goals individually or with input from others 
C)  review the organization's mission 
D)  write down the goals and communicate them 
E)  review results and change the goals if they are not being met 
A)  evaluate available resources 
B)  determine the goals individually or with input from others 
C)  review the organization's mission 
D)  write down the goals and communicate them 
E)  review results and change the goals if they are not being met

Question 18

Directional plans are clearly defined and leave no room for interpretation.

Accepted Answer

A) True 
 B)False

Question 19

Refer to the scenario given to answer the following questions.
It's Academic (Scenario)
Rachel is the academic dean for a regional community college. The president has asked her to develop a plan for the college. He wants a plan covering the next five years, and he wants it to be as specific as possible, but not to the extent that it constrains flexibility. In developing the plan, Rachel must address several emerging issues, including advancements in teaching technology, shifting demand for various academic programs, declining student enrolment, and increasing competition from other schools. Despite projections that student enrolment will continue to decline over the next five years, Rachel must ensure that the plan allows the college to meet its employment obligations to tenured faculty who have been offered long-term teaching positions.
-Uncertainty about the impact of new teaching technologies and shifting program demand suggests that the plan should be more __________.

Accepted Answer

A)  specific 
B)  directional 
C)  focused 
D)  objective 
E)  tactical 
A)  specific 
B)  directional 
C)  focused 
D)  objective 
E)  tactical

Question 20

The most popular ways to describe organization's plans are by their breadth, time frame, ____________.

Accepted Answer

A)  depth, and urgency 
B)  frequency of use, and urgency 
C)  specificity, and frequency of use 
D)  depth, and specificity 
E)  flexibility, and attainability 
A)  depth, and urgency 
B)  frequency of use, and urgency 
C)  specificity, and frequency of use 
D)  depth, and specificity 
E)  flexibility, and attainability

Informal planning is ____________.

explain and discuss in detail the six characteristics of well-designed goals. Give two examples of well-written goals.

Which of the following is NOT an element of successful MBO programs?

What is competitor intelligence? Identify some of the sources of competitor intelligence? Discuss the legal and ethical issues related to this concept.

As the responsibility for establishing goals and developing plans is pushed to lower organizational levels in dynamic environments, organizational hierarchies must become __________.

Studies have found that the quality of the planning process and the appropriate implementation of plans likely contribute more to high performance than does the extent of planning.

Plans that are clearly defined and leave no room for interpretation are called __________________ plans.

Directional plans provide __, while specific plans provide .

________ refers to gathering information about other businesses that allows managers to anticipate their actions rather than merely react to them.

When uncertainty is high and managers must be flexible in order to respond to unexpected changes, directional plans are preferable.

A manager's analysis of the external environment can be improved by ________, which involves analyzing information to detect emerging trends.

Which of the following is the first step in the goal-setting process?

Directional plans are clearly defined and leave no room for interpretation.

The most popular ways to describe organization's plans are by their breadth, time frame, ____________.

Introduction to Management and Organizations

Organizational Culture and the Organizational Environment

Managing in a Global Environment

Managing Entrepreneurially

Managing Responsibly and Ethically

Innovation and Adaptability

Decision Making

Managing Strategically

Organizational Design

Managers and Communication

Managing Human Resources

Leadership

Motivating Employees

Managing Groups and Teams

Evidence-Based Decision Making

Management History

Planning and Control Techniques

Managing Operations

Filters

Exam 8: Foundations of Planning

Informal planning is ____________.

explain and discuss in detail the six characteristics of well-designed goals. Give two examples of well-written goals.

Which of the following is NOT an element of successful MBO programs?

What is competitor intelligence? Identify some of the sources of competitor intelligence? Discuss the legal and ethical issues related to this concept.

As the responsibility for establishing goals and developing plans is pushed to lower organizational levels in dynamic environments, organizational hierarchies must become __________.

Studies have found that the quality of the planning process and the appropriate implementation of plans likely contribute more to high performance than does the extent of planning.

Plans that are clearly defined and leave no room for interpretation are called __________________ plans.

Directional plans provide ______________, while specific plans provide ____________.

________ refers to gathering information about other businesses that allows managers to anticipate their actions rather than merely react to them.

When uncertainty is high and managers must be flexible in order to respond to unexpected changes, directional plans are preferable.

A manager's analysis of the external environment can be improved by ________, which involves analyzing information to detect emerging trends.

Which of the following is the first step in the goal-setting process?

Directional plans are clearly defined and leave no room for interpretation.

The most popular ways to describe organization's plans are by their breadth, time frame, ____________.

Introduction to Management and Organizations

Organizational Culture and the Organizational Environment

Managing in a Global Environment

Managing Entrepreneurially

Managing Responsibly and Ethically

Innovation and Adaptability

Decision Making

Managing Strategically

Organizational Design

Managers and Communication

Managing Human Resources

Leadership

Motivating Employees

Managing Groups and Teams

Evidence-Based Decision Making

Management History

Planning and Control Techniques

Managing Operations

Filters

Directional plans provide __, while specific plans provide .