Question 1

A cohesive team with goals that are aligned with the goals of the organization is most likely to succeed.

Accepted Answer

A) True 
 B)False  True

Question 2

Bob and Megan have been placed on a team at work to find ways to improve product quality and reduce waste. What type of team are they likely to be on

Accepted Answer

A)  Virtual team 
B)  Problem-solving team 
C)  Product design team 
D)  Self-directed team 
A)  Virtual team 
B)  Problem-solving team 
C)  Product design team 
D)  Self-directed team B

Question 3

A team charter generally includes all of the following except:

Accepted Answer

A)  when and where your team will meet. 
B)  background information collected to date on the project. 
C)  ways to ensure that each member's ideas are respected. 
D)  how conflicts will be resolved. 
A)  when and where your team will meet. 
B)  background information collected to date on the project. 
C)  ways to ensure that each member's ideas are respected. 
D)  how conflicts will be resolved. B

Question 4

About 80% of top executives say that learning to _____ is the most important skill in getting things done in the workplace.

Accepted Answer

A)  speak clearly 
B)  listen 
C)  filter out distractions 
D)  answer e-mails promptly 
A)  speak clearly 
B)  listen 
C)  filter out distractions 
D)  answer e-mails promptly

Question 5

Successful teams require that every member have some mixture of communication, financial and managerial skills.

Accepted Answer

A) True 
 B)False

Question 6

What are the steps identified by Dale Carnegie that you should follow to create and deliver successful presentations

Accepted Answer

A)  Prepare, present 
B)  Prepare, practice, present 
C)  Plan, prepare, practice, present 
D)  Plan, prepare, practice, present, post-critique 
A)  Prepare, present 
B)  Prepare, practice, present 
C)  Plan, prepare, practice, present 
D)  Plan, prepare, practice, present, post-critique

Question 7

_____ is often cited as a factor in the explosion of the space shuttle Challenger in January 1986.

Accepted Answer

A)  Lack of collaboration among team members 
B)  Lack of an adequate budget 
C)  An engineering team that was too large 
D)  Groupthink 
A)  Lack of collaboration among team members 
B)  Lack of an adequate budget 
C)  An engineering team that was too large 
D)  Groupthink

Question 8

Team members who use the blocking tactic of overanalyzing tend to blow things out of proportion.

Accepted Answer

A) True 
 B)False

Question 9

Grainger Solutions has branch offices geographically dispersed in seven states. A _____ team has been formed to interact electronically for the purpose of achieving a common goal.

Accepted Answer

A)  self-managed work team 
B)  virtual team 
C)  cross-functional team 
D)  manager-led 
A)  self-managed work team 
B)  virtual team 
C)  cross-functional team 
D)  manager-led

Question 10

Dale Carnegie created a four-step process for preparing and delivering presentations.

Accepted Answer

A) True 
 B)False

Question 11

It would be inappropriate to send a formal e-mail to your manager.

Accepted Answer

A) True 
 B)False

Question 12

When you challenge unmotivated behavior among team members you're performing a task-facilitating role.

Accepted Answer

A) True 
 B)False

Question 13

Task facilitators are especially valuable when assignments aren't clear or when progress is too slow.

Accepted Answer

A) True 
 B)False

Question 14

As a college student and as a member of the workforce, most of us will be members of a team more often than leaders.

Accepted Answer

A) True 
 B)False

Question 15

Internal communication is shared by people at all levels within a company and parties outside the company.

Accepted Answer

A) True 
 B)False

Question 16

More than two thirds of all students report having participated in some sort of group project.

Accepted Answer

A) True 
 B)False

Question 17

Virtual teams have all of the following advantages except:

Accepted Answer

A)  members can participate from any location. 
B)  time and money is saved through reduced travel. 
C)  team size is limited. 
D)  teams can meet for as long as needed to achieve a goal or solve a problem. 
A)  members can participate from any location. 
B)  time and money is saved through reduced travel. 
C)  team size is limited. 
D)  teams can meet for as long as needed to achieve a goal or solve a problem.

Question 18

As information seeps downward, it tends to lose some of its original clarity and often becomes distorted or downright wrong.

Accepted Answer

A) True 
 B)False

Question 19

Committees and task forces, both of which are dedicated to specific issues or tasks, are often _____ teams.

Accepted Answer

A)  virtual 
B)  manager-led 
C)  product design 
D)  cross-functional 
A)  virtual 
B)  manager-led 
C)  product design 
D)  cross-functional

Question 20

Memos are effective at conveying fairly detailed information.

Accepted Answer

A) True 
 B)False

A cohesive team with goals that are aligned with the goals of the organization is most likely to succeed.

Bob and Megan have been placed on a team at work to find ways to improve product quality and reduce waste. What type of team are they likely to be on

A team charter generally includes all of the following except:

About 80% of top executives say that learning to _____ is the most important skill in getting things done in the workplace.

Successful teams require that every member have some mixture of communication, financial and managerial skills.

What are the steps identified by Dale Carnegie that you should follow to create and deliver successful presentations

_____ is often cited as a factor in the explosion of the space shuttle Challenger in January 1986.

Team members who use the blocking tactic of overanalyzing tend to blow things out of proportion.

Grainger Solutions has branch offices geographically dispersed in seven states. A _____ team has been formed to interact electronically for the purpose of achieving a common goal.

Dale Carnegie created a four-step process for preparing and delivering presentations.

It would be inappropriate to send a formal e-mail to your manager.

When you challenge unmotivated behavior among team members you're performing a task-facilitating role.

Task facilitators are especially valuable when assignments aren't clear or when progress is too slow.

As a college student and as a member of the workforce, most of us will be members of a team more often than leaders.

Internal communication is shared by people at all levels within a company and parties outside the company.

More than two thirds of all students report having participated in some sort of group project.

Virtual teams have all of the following advantages except:

As information seeps downward, it tends to lose some of its original clarity and often becomes distorted or downright wrong.

Committees and task forces, both of which are dedicated to specific issues or tasks, are often _____ teams.

Memos are effective at conveying fairly detailed information.

The Foundations of Business

Business Ethics and Social Responsibility

Business in a Global Environment

Selecting a Form of Business Ownership

The Challenges of Starting a Business

Managing for Business Success

Recruiting, Motivating, and Keeping Quality Employees

Marketing: Providing Value to Customers

Product Design and Development

Operations Management in Manufacturing and Service Industries

The Role of Accounting in Business

Managing Financial Resources

Personal Finances

Managing Information and Technology

The Legal and Regulatory Environment of Business

Filters

Exam 8: Teamwork and Communications

A cohesive team with goals that are aligned with the goals of the organization is most likely to succeed.

Bob and Megan have been placed on a team at work to find ways to improve product quality and reduce waste. What type of team are they likely to be on

A team charter generally includes all of the following except:

About 80% of top executives say that learning to _____ is the most important skill in getting things done in the workplace.

Successful teams require that every member have some mixture of communication, financial and managerial skills.

What are the steps identified by Dale Carnegie that you should follow to create and deliver successful presentations

_____ is often cited as a factor in the explosion of the space shuttle Challenger in January 1986.

Team members who use the blocking tactic of overanalyzing tend to blow things out of proportion.

Grainger Solutions has branch offices geographically dispersed in seven states. A _____ team has been formed to interact electronically for the purpose of achieving a common goal.

Dale Carnegie created a four-step process for preparing and delivering presentations.

It would be inappropriate to send a formal e-mail to your manager.

When you challenge unmotivated behavior among team members you're performing a task-facilitating role.

Task facilitators are especially valuable when assignments aren't clear or when progress is too slow.

As a college student and as a member of the workforce, most of us will be members of a team more often than leaders.

Internal communication is shared by people at all levels within a company and parties outside the company.

More than two thirds of all students report having participated in some sort of group project.

Virtual teams have all of the following advantages except:

As information seeps downward, it tends to lose some of its original clarity and often becomes distorted or downright wrong.

Committees and task forces, both of which are dedicated to specific issues or tasks, are often _____ teams.

Memos are effective at conveying fairly detailed information.

The Foundations of Business

Business Ethics and Social Responsibility

Business in a Global Environment

Selecting a Form of Business Ownership

The Challenges of Starting a Business

Managing for Business Success

Recruiting, Motivating, and Keeping Quality Employees

Marketing: Providing Value to Customers

Product Design and Development

Operations Management in Manufacturing and Service Industries

The Role of Accounting in Business

Managing Financial Resources

Personal Finances

Managing Information and Technology

The Legal and Regulatory Environment of Business

Filters