Exam 4: Understanding Nonverbal Messages

Akansha is having a bad day. She is walking around with her shoulders slumped and doesn't hold her head up. Which of the following is Akansha demonstrating?

Using one's voice to add intensity to a particular word is an example of using a nonverbal accent cue.

Our nonverbal behavior is altered by the physical environments in which we find ourselves.

Mehrabian's model of nonverbal behavior includes the areas of immediacy, attraction, and inclusion.

_____ are the things and actions that show that you have claimed occupancy or ownership of a space.

Kinesics is a general term for human movements and gestures but not posture.

Explain why nonverbal messages are more believable than verbal.

During a recent conversation, Alexis observed Patricia making a nonverbal gesture that she could not interpret. Later that day, she asked Roberta, who had been a part of the conversation, to help her to understand the gesture. Which strategy was Alexis using to get the information?

Ekman and Friesen are sometimes referred to as the "great classifiers" of listening behavior.

The 4-12 foot distance between ourselves and others is known as _____ space.

A tattoo would be an example of an artifact.

Saying "ah....um" is a way to _____ a conversation.

Our personal guidelines and standards for appropriate touch are called our _____.

The reason we say that nonverbal communication is more believable than verbal communication is that _____.

"Positive silence" occurs when you don't have anything nice to say.

Kevin wanted his grandmother to know how much he appreciated the money she gave him for his birthday. He gave her a big hug, and said with enthusiasm, "Thanks Gram; I really can use this!" Kevin's voice and hug are examples of which function of nonverbal behavior?

Your book explains four reasons why studying nonverbal communication is important. What are they?

According to Mehrabian, nonverbal communication conveys _____ of the emotional meaning of our messages.

Making the "ok" sign with the thumb and first finger is interpreted one way in the United States and a very different way in other countries. This demonstrates how nonverbal communicated is _____-bound.

Nonverbal cues that complement are those that take the place of a verbal message.