Exam 3: Understanding Verbal Messages

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Allness is the tendency to describe individuals in terms of their unique traits rather than their similarities to others in their groups.

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False

The word "restaurant" makes people think of a building where you go to eat. Like all words, "restaurant" is an example of a _____.

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A

When you try to put yourself in another person's shoes and experience what he or she is feeling, you are using _____.

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empathy

The Sapir-Whorf Hypothesis maintains that our thoughts are rooted in and controlled by language.

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Pam and Terry were discussing their current relationship. Pam digressed from the current situation and began to talk about what Terry had done in the past to hurt her feelings. This behavior is referred to as _____.

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When she is angry with Robert, Alice tends to call him a "jerk," as she storms out of the room. She knows this term gets a response from Robert every time she uses it. The term "jerk" is an example of _____.

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Identify and discuss the five primary ways in which words have power.

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Language that creates a climate of trust is called _____ language.

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Fred tells inappropriate jokes that make fun of people who are gay or lesbian. What type of language is Fred using?

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"I can't believe Paul took his iPod back. He's such an Indian giver." This statement illustrates _____.

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Judonna and Candice were shopping at the mall. Judonna needed to go to the other end of the mall to get something. She said to Candice, "Meet me at 2:00 in front of Sears." Candice thought that 'in front' meant outside in front of the parking lot entrance. Judonna thought that 'in front' meant in front of the entrance on the inside of the mall. Judonna and Candice spent two hours waiting for each other. What language problem is reflected in this situation?

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According to the textbook, meanings are context bound but not culture bound.

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Define trigger words and discuss how they can be problematic.

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While Marcus has no idea who is in charge of the company, he is sure that the chairman will be fair and he will also see Marcus as a possible candidate for the job. Marcus's thinking demonstrates the idea of _____ language.

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Grammar refers to the meaning of a word-a person's interpretation of a symbol.

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A learned system of knowledge, behavior, attitudes, beliefs, values, rules, and norms that is shared by a group of people and shaped from one generation to the next is called a _____.

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Samuel calls elderly people, "old geezers." This term demonstrates biased language based on ___.

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A gesture can be interpreted as a symbol.

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Explain the concept of generic language. Provide examples of this commonly used language.

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The _____ meaning of a word is the level that conveys feelings, and is personal and subjective rather than literal.

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