Chat with AIExam 10: Enhancing Group and Team Performance
A transformational leader influences the group by _____.
(26) 
VerifiedB
_____ is an agreement arrived at by a group through interaction in which all members of the group agree to support the decision.
(33) VerifiedConsensus
What is the reflective thinking method? Identify the steps used in the method, and the techniques that can be useful in each step.
(39) VerifiedThe reflective thinking method is a way of structuring problem solving to manage uncertainty and to ensure that key functions are accomplished during group discussion. The steps involved are (1) to identify and define the problem. Techniques for this step include phrasing the problem as a policy question and using the journalist's six questions to help define the issues.
(2) Analyze the problem to break it down into smaller pieces. Techniques include the use of force field analysis to identify driving and restraining forces, and the development of clear criteria to help in the evaluation of solutions.
(3) Generate creative solutions by using brainstorming, silent brainstorming, or electronic brainstorming.
(4) Select the best solution by using ranking, ratings, majority vote or expert decision. Reach consensus by remaining focused on the goal, listening, and promoting open and honest dialogue that requires input from all members.
(5) Take action by developing a clear action plan and making a written list of who should do what.
Groups that are organized around the action steps needed to achieve their goals are _____.
(36) It is usually better to spend time discussing which solutions you prefer before you analyze a problem.
(33) Briefly define the difference between authoritarian, democratic, and laissez-faire leadership styles.
(29) Zack was elected by his group to be the leader. During the group meetings, he did not recommend any procedures for discussing decisions, he did not volunteer any information, and he only did what he was asked to do specifically. What leadership style was Zack using?
(41) Jake's communication teacher had just assigned groups for a problem-solving discussion project. After briefly introducing themselves, Jake's group quickly began talking over the topic they would select. Charise suggested, "Let's just discuss alcohol abuse on campus; there's lots of information available, and we all know someone it applies to." Jeremy piped in, "Yes, let's do it. Why waste time haggling over topics? Let's just get on with it." Jake replied, "Why don't we hold off deciding until we think of some additional topics. That way, we'll have several to choose from and we can compare them." Which function is Jake suggesting for his group?
(30) During a recent meeting, group members shared in a give-and-take discussion and were responsive to the comments of others in the group. This type of discussion can be said to constitute _____.
(34) Discuss the role of "I" messages and "you" messages in a group situation.
(36) Most meetings have one or more of the following three goals: (1) giving information, (2) discussing information, and (3) taking action.
(38) Which approach to leadership assumes that leaders are born, not made?
(48) The number of people who must be present at a meeting in order to conduct business is called a _____.
(29) The ability to influence the behavior of others through communication is the definition of _____.
(29) The reflective thinking model is based on the _____ method.
(33) 
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