Question 1

The objectives of the prewriting process include

Accepted Answer

A)  organizing content. 
B)  examining purposes. 
C)  proofreading. 
D)  formatting content. 
A)  organizing content. 
B)  examining purposes. 
C)  proofreading. 
D)  formatting content. B

Question 2

The most important phase in the writing process is gathering documentation.

Accepted Answer

A) True 
 B)False  False

Question 3

Content should be formatted for readability during which step in the writing process?

Accepted Answer

A)  prewriting 
B)  rewriting 
C)  writing 
D)  None of these answers is correct. 
A)  prewriting 
B)  rewriting 
C)  writing 
D)  None of these answers is correct. C

Question 4

When you are given a writing assignment, usability testing is designed to be used for the

Accepted Answer

A)  prewriting phase. 
B)  formatting phase. 
C)  writing phase. 
D)  rewriting phase. 
E)  All of these answers are correct. 
A)  prewriting phase. 
B)  formatting phase. 
C)  writing phase. 
D)  rewriting phase. 
E)  All of these answers are correct.

Question 5

Flowcharting is an effective visual technique that does not organize data chronologically.

Accepted Answer

A) True 
 B)False

Question 6

Usability testing helps determine the success of a draft.

Accepted Answer

A) True 
 B)False

Question 7

Accuracy in technical writing requires that you proofread your text.

Accepted Answer

A) True 
 B)False

Question 8

Mind mapping

Accepted Answer

A)  answers the reporter's questions. 
B)  is especially useful for preparing instructions. 
C)  allows you to look at your topic from multiple perspectives. 
D)  allows you to see what your document might look like. 
A)  answers the reporter's questions. 
B)  is especially useful for preparing instructions. 
C)  allows you to look at your topic from multiple perspectives. 
D)  allows you to see what your document might look like.

Question 9

Part of prewriting is to determine your communication channel.

Accepted Answer

A) True 
 B)False

Question 10

If, before a staff meeting, you asked employees for agenda items, you are using which of the following techniques?

Accepted Answer

A)  mind mapping 
B)  storyboarding 
C)  outlining 
D)  brainstorming or listing 
A)  mind mapping 
B)  storyboarding 
C)  outlining 
D)  brainstorming or listing

Question 11

Storyboarding

Accepted Answer

A)  is especially useful for preparing instructions. 
B)  answers the reporter's questions. 
C)  allows you to look at your topic from multiple perspectives. 
D)  allows you to see what your document might look like. 
A)  is especially useful for preparing instructions. 
B)  answers the reporter's questions. 
C)  allows you to look at your topic from multiple perspectives. 
D)  allows you to see what your document might look like.

Question 12

Two examples of prewriting techniques are

Accepted Answer

A)  flowcharting and reformatting. 
B)  branching and enhancing. 
C)  mind mapping and brainstorming. 
D)  usability testing and simplifying. 
E)  None of these answers is correct. 
A)  flowcharting and reformatting. 
B)  branching and enhancing. 
C)  mind mapping and brainstorming. 
D)  usability testing and simplifying. 
E)  None of these answers is correct.

Question 13

During the writing process,

Accepted Answer

A)  once the purpose and goal of the document are determined, the steps can be completed in any order. 
B)  all three steps may occur simultaneously. 
C)  it is important to work through each of the three steps one at a time. 
D)  the prewriting step must be completed before moving on to any other step. 
A)  once the purpose and goal of the document are determined, the steps can be completed in any order. 
B)  all three steps may occur simultaneously. 
C)  it is important to work through each of the three steps one at a time. 
D)  the prewriting step must be completed before moving on to any other step.

Question 14

Poorly written correspondence wastes time.

Accepted Answer

A) True 
 B)False

Question 15

Answering the "reporter's questions" helps you create the content of your correspondence.

Accepted Answer

A) True 
 B)False

Question 16

Probably the most important stage in the writing process is

Accepted Answer

A)  proofreading. 
B)  rewriting. 
C)  writing. 
D)  prewriting. 
E)  All phases are equally important. 
A)  proofreading. 
B)  rewriting. 
C)  writing. 
D)  prewriting. 
E)  All phases are equally important.

Question 17

Through usability testing, the technical communicator decides what works in the draft and what requires rewriting. Usability focuses on four key factors. List and discuss each of the four.

Accepted Answer

The four key factors that usability test

Question 18

The National Commission of Writing identified essential skills in technical communication that employers want. The most important was

Accepted Answer

A)  documentation and supporting data. 
B)  spelling, grammar, and punctuation. 
C)  accuracy. 
D)  logic. 
A)  documentation and supporting data. 
B)  spelling, grammar, and punctuation. 
C)  accuracy. 
D)  logic.

Question 19

If your purpose for writing was to complain about the poor quality of a coat you purchased at your favorite clothing store, what kind of letter would you write?

Accepted Answer

A)  a letter to build rapport 
B)  a letter to instruct 
C)  a letter to persuade 
D)  a letter to inform 
A)  a letter to build rapport 
B)  a letter to instruct 
C)  a letter to persuade 
D)  a letter to inform

Question 20

The writing process is subdivided into the following three-part sequence:

Accepted Answer

A)  prewriting, rewriting, and revising. 
B)  prewriting, drafting, and proofreading. 
C)  prewriting, writing, and rewriting. 
D)  prewriting, revising, and rewriting. 
E)  None of these answers is correct. 
A)  prewriting, rewriting, and revising. 
B)  prewriting, drafting, and proofreading. 
C)  prewriting, writing, and rewriting. 
D)  prewriting, revising, and rewriting. 
E)  None of these answers is correct.

The objectives of the prewriting process include

The most important phase in the writing process is gathering documentation.

Content should be formatted for readability during which step in the writing process?

When you are given a writing assignment, usability testing is designed to be used for the

Flowcharting is an effective visual technique that does not organize data chronologically.

Usability testing helps determine the success of a draft.

Accuracy in technical writing requires that you proofread your text.

Mind mapping

Part of prewriting is to determine your communication channel.

If, before a staff meeting, you asked employees for agenda items, you are using which of the following techniques?

Storyboarding

Two examples of prewriting techniques are

During the writing process,

Poorly written correspondence wastes time.

Answering the "reporter's questions" helps you create the content of your correspondence.

Probably the most important stage in the writing process is

Through usability testing, the technical communicator decides what works in the draft and what requires rewriting. Usability focuses on four key factors. List and discuss each of the four.

The National Commission of Writing identified essential skills in technical communication that employers want. The most important was

If your purpose for writing was to complain about the poor quality of a coat you purchased at your favorite clothing store, what kind of letter would you write?

The writing process is subdivided into the following three-part sequence:

An Introduction to Technical Communication

Objectives in Technical Communication

Audience Recognition

Ethical Considerations

Research

Routine Correspondence

Social Media

The Job Search

Document Design

Using Visual Aids

Communicating to Persuade

Technical Descriptions and Process Analyses

Instructions, User Manuals, and Standard Operating Procedures

Web Sites and Online Help

Short, Informal Reports

Long, Formal Reports

Proposals

Oral Presentations

Filters

Exam 2: The Communication Process

The objectives of the prewriting process include

The most important phase in the writing process is gathering documentation.

Content should be formatted for readability during which step in the writing process?

When you are given a writing assignment, usability testing is designed to be used for the

Flowcharting is an effective visual technique that does not organize data chronologically.

Usability testing helps determine the success of a draft.

Accuracy in technical writing requires that you proofread your text.

Mind mapping

Part of prewriting is to determine your communication channel.

If, before a staff meeting, you asked employees for agenda items, you are using which of the following techniques?

Storyboarding

Two examples of prewriting techniques are

During the writing process,

Poorly written correspondence wastes time.

Answering the "reporter's questions" helps you create the content of your correspondence.

Probably the most important stage in the writing process is

Through usability testing, the technical communicator decides what works in the draft and what requires rewriting. Usability focuses on four key factors. List and discuss each of the four.

The National Commission of Writing identified essential skills in technical communication that employers want. The most important was

If your purpose for writing was to complain about the poor quality of a coat you purchased at your favorite clothing store, what kind of letter would you write?

The writing process is subdivided into the following three-part sequence:

An Introduction to Technical Communication

Objectives in Technical Communication

Audience Recognition

Ethical Considerations

Research

Routine Correspondence

Social Media

The Job Search

Document Design

Using Visual Aids

Communicating to Persuade

Technical Descriptions and Process Analyses

Instructions, User Manuals, and Standard Operating Procedures

Web Sites and Online Help

Short, Informal Reports

Long, Formal Reports

Proposals

Oral Presentations

Filters