Question 1

Different types of training required for one job should ideally be combined into one framework.

Accepted Answer

A) True 
 B)False

Question 2

training delivery is also known as "near site" training.

Accepted Answer

The answer of training delivery is also known as "near...

Question 3

_____ is the process that helps employees develop their personal and organizational skills, knowledge, and abilities.

Accepted Answer

Employee T

Question 4

The last step in employee training and development is the step of ____ training.

Accepted Answer

A)  external 
B)  vestibule 
C)  on-the-job 
D)  brown bag lunch 
E)  job swapping 
A)  external 
B)  vestibule 
C)  on-the-job 
D)  brown bag lunch 
E)  job swapping

Question 5

A _____ is a trusted, experienced advisor who has direct investment in the development of an employee.

Accepted Answer

The answer of A _____ is a trusted, experienced advisor...

Question 6

What are learning objectives? What role do they play in training?

Accepted Answer

A learning objective is what one wants t

Question 7

Graphics, figures, and pictures are the appropriate ways to target the _____ learner.

Accepted Answer

A)  kinesthetic 
B)  auditory 
C)  visual 
D)  read/write 
E)  rote 
A)  kinesthetic 
B)  auditory 
C)  visual 
D)  read/write 
E)  rote

Question 8

Which of the following differentiates between on-the-job coaching and mentorship?

Accepted Answer

A)  On-the-job coaching has a short-term orientation while mentorship involves the development of the employee over an extended period of time. 
B)  On-the-job coaching focuses on wholesome development of an employee's while mentorship aims only at the skills necessary for the job. 
C)  On-the-job coaching is conducted by a trusted advisor while mentorship is conducted by an external trainer who has been appointed for the purpose. 
D)  On-the-job coaching is normally facilitated via technology while mentorship is conducted as an external training exercise. 
E)  On-the-job coaching occurs through sessions during lunch while mentorship is completed while a new employee is in orientation. 
A)  On-the-job coaching has a short-term orientation while mentorship involves the development of the employee over an extended period of time. 
B)  On-the-job coaching focuses on wholesome development of an employee's while mentorship aims only at the skills necessary for the job. 
C)  On-the-job coaching is conducted by a trusted advisor while mentorship is conducted by an external trainer who has been appointed for the purpose. 
D)  On-the-job coaching is normally facilitated via technology while mentorship is conducted as an external training exercise. 
E)  On-the-job coaching occurs through sessions during lunch while mentorship is completed while a new employee is in orientation.

Question 9

Web-based training delivery is the most appropriate method for soft skills and managerial training.

Accepted Answer

A) True 
 B)False

Question 10

Which of the following is true regarding mentorship as a step in employee training and development?

Accepted Answer

A)  One's colleague cannot serve as one's mentor. 
B)  Mentoring is the only training method that is free from any disadvantages. 
C)  Mentoring cannot occur informally as it requires a formal framework. 
D)  Personality characteristics of the mentor cannot be detrimental to the mentoring relationship. 
E)  Mentorship works effectively when embedded in the company's culture. 
A)  One's colleague cannot serve as one's mentor. 
B)  Mentoring is the only training method that is free from any disadvantages. 
C)  Mentoring cannot occur informally as it requires a formal framework. 
D)  Personality characteristics of the mentor cannot be detrimental to the mentoring relationship. 
E)  Mentorship works effectively when embedded in the company's culture.

Question 11

Web-based training is also known as near site training.

Accepted Answer

A) True 
 B)False

Question 12

How can we measure the effectiveness of a training program?

Accepted Answer

One way by which we can measure the effe

Question 13

Most individuals use only the auditory type of learning style.

Accepted Answer

A) True 
 B)False

Question 14

_____ training refers to familiarizing employees with the means for preventing, detecting, and eliminating substandard items, usually in an organization that produces a product.

Accepted Answer

A)  Quality 
B)  Skills 
C)  Team 
D)  Ethics 
E)  Safety 
A)  Quality 
B)  Skills 
C)  Team 
D)  Ethics 
E)  Safety

Question 15

_____ training is characterized by the use of technology to facilitate training.

Accepted Answer

A)  On-the-job 
B)  Web-based 
C)  External 
D)  Vestibule 
E)  Cross 
A)  On-the-job 
B)  Web-based 
C)  External 
D)  Vestibule 
E)  Cross

Question 16

Job shadowing is the systematic movement of employees from job to job within an organization, so they can gain a variety of experiences and move up in the organization.

Accepted Answer

A) True 
 B)False

Question 17

Which of the following is a disadvantage that applies to web-based training delivery?

Accepted Answer

A)  Dependence on the trainer's personality characteristics. 
B)  Mismatch between timing of training sessions and employee availability. 
C)  Dependence on bandwidth and other technological capabilities. 
D)  Dependence on the availability of the trainer. 
E)  Imitation of undesirable aspects of the trainer's work methods. 
A)  Dependence on the trainer's personality characteristics. 
B)  Mismatch between timing of training sessions and employee availability. 
C)  Dependence on bandwidth and other technological capabilities. 
D)  Dependence on the availability of the trainer. 
E)  Imitation of undesirable aspects of the trainer's work methods.

Question 18

An) _____ is a trusted, experienced advisor who has direct investment in the development of an employee.

Accepted Answer

A)  supervisee 
B)  subordinate 
C)  mentor 
D)  apprentice 
E)  mentee 
A)  supervisee 
B)  subordinate 
C)  mentor 
D)  apprentice 
E)  mentee

Question 19

A learning objective reflects what the learner should be able to do, explain, or demonstrate at the end of the training period.

Accepted Answer

A) True 
 B)False

Question 20

Ric is traveling to Japan on an assignment that involves training a new set of employees on the ISP 2.3 process that he pioneered at his current office. Ric's preparatory training to ensure success overseas for this assignment is likely to involve:

Accepted Answer

A)  web-based learning modules on the basics of ISP 2.3 process. 
B)  vestibule training to understand the dynamics of using the process. 
C)  on-the-job coaching to learn the skills required to use the process. 
D)  team-building activities for himself and his current colleagues. 
E)  studying the cultural nuances and social etiquette followed in Japan. 
A)  web-based learning modules on the basics of ISP 2.3 process. 
B)  vestibule training to understand the dynamics of using the process. 
C)  on-the-job coaching to learn the skills required to use the process. 
D)  team-building activities for himself and his current colleagues. 
E)  studying the cultural nuances and social etiquette followed in Japan.

Different types of training required for one job should ideally be combined into one framework.

training delivery is also known as "near site" training.

_____ is the process that helps employees develop their personal and organizational skills, knowledge, and abilities.

The last step in employee training and development is the step of ____ training.

A _____ is a trusted, experienced advisor who has direct investment in the development of an employee.

What are learning objectives? What role do they play in training?

Graphics, figures, and pictures are the appropriate ways to target the _____ learner.

Which of the following differentiates between on-the-job coaching and mentorship?

Web-based training delivery is the most appropriate method for soft skills and managerial training.

Which of the following is true regarding mentorship as a step in employee training and development?

Web-based training is also known as near site training.

How can we measure the effectiveness of a training program?

Most individuals use only the auditory type of learning style.

_____ training refers to familiarizing employees with the means for preventing, detecting, and eliminating substandard items, usually in an organization that produces a product.

_____ training is characterized by the use of technology to facilitate training.

Job shadowing is the systematic movement of employees from job to job within an organization, so they can gain a variety of experiences and move up in the organization.

Which of the following is a disadvantage that applies to web-based training delivery?

An) _____ is a trusted, experienced advisor who has direct investment in the development of an employee.

A learning objective reflects what the learner should be able to do, explain, or demonstrate at the end of the training period.

Ric is traveling to Japan on an assignment that involves training a new set of employees on the ISP 2.3 process that he pioneered at his current office. Ric's preparatory training to ensure success overseas for this assignment is likely to involve:

The Role of Human Resources

Developing and Implementing Strategic HRM Plans

Diversity and Multiculturalism

Recruitment

Selection

Compensation and Benefits

Retention and Motivation

Successful Employee Communication

Managing Employee Performance

Employee Assessment

Working With Labor Unions

Safety and Health at Work

International HRM

Filters

Exam 8: Training and Development

Different types of training required for one job should ideally be combined into one framework.

training delivery is also known as "near site" training.

_____ is the process that helps employees develop their personal and organizational skills, knowledge, and abilities.

The last step in employee training and development is the step of ____ training.

A _____ is a trusted, experienced advisor who has direct investment in the development of an employee.

What are learning objectives? What role do they play in training?

Graphics, figures, and pictures are the appropriate ways to target the _____ learner.

Which of the following differentiates between on-the-job coaching and mentorship?

Web-based training delivery is the most appropriate method for soft skills and managerial training.

Which of the following is true regarding mentorship as a step in employee training and development?

Web-based training is also known as near site training.

How can we measure the effectiveness of a training program?

Most individuals use only the auditory type of learning style.

_____ training refers to familiarizing employees with the means for preventing, detecting, and eliminating substandard items, usually in an organization that produces a product.

_____ training is characterized by the use of technology to facilitate training.

Job shadowing is the systematic movement of employees from job to job within an organization, so they can gain a variety of experiences and move up in the organization.

Which of the following is a disadvantage that applies to web-based training delivery?

An) _____ is a trusted, experienced advisor who has direct investment in the development of an employee.

A learning objective reflects what the learner should be able to do, explain, or demonstrate at the end of the training period.

Ric is traveling to Japan on an assignment that involves training a new set of employees on the ISP 2.3 process that he pioneered at his current office. Ric's preparatory training to ensure success overseas for this assignment is likely to involve:

The Role of Human Resources

Developing and Implementing Strategic HRM Plans

Diversity and Multiculturalism

Recruitment

Selection

Compensation and Benefits

Retention and Motivation

Successful Employee Communication

Managing Employee Performance

Employee Assessment

Working With Labor Unions

Safety and Health at Work

International HRM

Filters