Question 1

The process by which an employee is trained and developed by an experienced advisor who has direct investment in the development of an employee is called _____.

Accepted Answer

A)  internship 
B)  peer-to-peer learning 
C)  mentorship 
D)  team training 
E)  self-paced learning 
A)  internship 
B)  peer-to-peer learning 
C)  mentorship 
D)  team training 
E)  self-paced learning

Question 2

Job shadowing is a training delivery method where two employees agree to change jobs for a period of time.

Accepted Answer

A) True 
 B)False

Question 3

Which of the following is a difference between team training and managerial training?

Accepted Answer

A)  Team training occurs on an individual basis, while managerial training occurs through in-house training exclusively. 
B)  Team training has an external orientation, while management training has an internal orientation. 
C)  Team training involves all employees working in groups, while managerial training is aimed at candidates for promotion. 
D)  Team training involves administrative aspects of a job, while managerial training focuses on cohesiveness among employees. 
E)  Team training is conducted for employees who are experienced in the company, while managerial training is for novices. 
A)  Team training occurs on an individual basis, while managerial training occurs through in-house training exclusively. 
B)  Team training has an external orientation, while management training has an internal orientation. 
C)  Team training involves all employees working in groups, while managerial training is aimed at candidates for promotion. 
D)  Team training involves administrative aspects of a job, while managerial training focuses on cohesiveness among employees. 
E)  Team training is conducted for employees who are experienced in the company, while managerial training is for novices.

Question 4

_____ is the process used for welcoming a new employee into the organization.

Accepted Answer

A)  Career development 
B)  External training 
C)  Employee orientation 
D)  Individual assessment 
E)  Professional training 
A)  Career development 
B)  External training 
C)  Employee orientation 
D)  Individual assessment 
E)  Professional training

Question 5

The first step in training program framework development revolves around:

Accepted Answer

A)  selecting the appropriate delivery mode. 
B)  developing the content and the sequence of its presentation. 
C)  assessing what the organization needs in terms of training. 
D)  measuring the effectiveness of the training program. 
E)  developing a timeline along which training will be conducted. 
A)  selecting the appropriate delivery mode. 
B)  developing the content and the sequence of its presentation. 
C)  assessing what the organization needs in terms of training. 
D)  measuring the effectiveness of the training program. 
E)  developing a timeline along which training will be conducted.

Question 6

_____ refers to personality traits, social graces, communication, and personal habits that are used to characterize relationships with other people.

Accepted Answer

The answer of _____ refers to personality traits, social graces,...

Question 7

Roger and three of his colleagues have been nominated by their managers to attend an ISO training module. This training will enhance their ability to evaluate the quality of their output as well as to identify those factors in production that contribute to sub-standard output. They are attending an) _____ training program.

Accepted Answer

A)  basic skills 
B)  ethics 
C)  operation of special equipment 
D)  management 
E)  external 
A)  basic skills 
B)  ethics 
C)  operation of special equipment 
D)  management 
E)  external

Question 8

_____ involves a systematic movement of employees from job to job within an organization so they can gain a variety of experiences to prepare them for upward movement in the organization.

Accepted Answer

A)  Job shadowing 
B)  Apprenticeship 
C)  Mentorship 
D)  Job rotation 
E)  External training 
A)  Job shadowing 
B)  Apprenticeship 
C)  Mentorship 
D)  Job rotation 
E)  External training

Question 9

On-the-job coaching is normally conducted externally.

Accepted Answer

A) True 
 B)False

Question 10

Paying the tuition fee for an employee who wants to take a class in a relevant subject is considered to be an external training measure.

Accepted Answer

A) True 
 B)False

Question 11

A _____ is a process developed to help people manage their career, learn new things, and take steps to improve personally and professionally.

Accepted Answer

career dev

Question 12

What are the advantages and limitations of web-based training delivery?

Accepted Answer

Web-based training involves the use of t

Question 13

_____ is the main federal agency charged with enforcement of safety and health regulation in the United States.

Accepted Answer

A)  Occupational Safety and Health administration 
B)  International Organization for Standardization 
C)  Test & Evaluation and Standards Division 
D)  Bureau of International Labor Affairs 
E)  Employees' Compensation Appeals Board 
A)  Occupational Safety and Health administration 
B)  International Organization for Standardization 
C)  Test & Evaluation and Standards Division 
D)  Bureau of International Labor Affairs 
E)  Employees' Compensation Appeals Board

Question 14

A group of pilots attending a refresher course that will enable them to learn and assimilate new technological developments in aviation into their current flights is an example of a _____ training program.

Accepted Answer

A)  professional 
B)  quality 
C)  team 
D)  vestibule 
E)  job swap 
A)  professional 
B)  quality 
C)  team 
D)  vestibule 
E)  job swap

Question 15

What is the difference between job shadowing and job swapping?

Accepted Answer

A)  Job shadowing is the imitation of an employee who already has the skills, while job swapping is the temporary exchange of jobs. 
B)  Job shadowing is used for lower-level jobs, while job swapping is used to train employees for higher level positions. 
C)  Job shadowing is applicable only in the short-run, while job swapping is continued for extended periods of time. 
D)  Job shadowing enables a quicker transfer of skills when compared to job swapping. 
E)  Job shadowing requires some amount of prior training, while job swapping can be conducted with novices. 
A)  Job shadowing is the imitation of an employee who already has the skills, while job swapping is the temporary exchange of jobs. 
B)  Job shadowing is used for lower-level jobs, while job swapping is used to train employees for higher level positions. 
C)  Job shadowing is applicable only in the short-run, while job swapping is continued for extended periods of time. 
D)  Job shadowing enables a quicker transfer of skills when compared to job swapping. 
E)  Job shadowing requires some amount of prior training, while job swapping can be conducted with novices.

Question 16

One model to measure effectiveness of training is Hackman and Oldham's model.

Accepted Answer

A) True 
 B)False

Question 17

Which of the following is a way by which the effectiveness of training programs can be measured?

Accepted Answer

A)  Surveys and quizzes 
B)  Employee orientation forms 
C)  I9 and 401k) program forms 
D)  Quality control manuals 
E)  Tests to determine learning styles 
A)  Surveys and quizzes 
B)  Employee orientation forms 
C)  I9 and 401k) program forms 
D)  Quality control manuals 
E)  Tests to determine learning styles

Question 18

Asynchronous web-based training has no instructor facilitating the course.

Accepted Answer

A) True 
 B)False

Question 19

Describe soft skills training with examples.

Accepted Answer

Soft skills refer to personality traits,

Question 20

What are the goals of an employee orientation?

Accepted Answer

Employee orientation is the process used

The process by which an employee is trained and developed by an experienced advisor who has direct investment in the development of an employee is called _____.

Job shadowing is a training delivery method where two employees agree to change jobs for a period of time.

Which of the following is a difference between team training and managerial training?

_____ is the process used for welcoming a new employee into the organization.

The first step in training program framework development revolves around:

_____ refers to personality traits, social graces, communication, and personal habits that are used to characterize relationships with other people.

_____ involves a systematic movement of employees from job to job within an organization so they can gain a variety of experiences to prepare them for upward movement in the organization.

On-the-job coaching is normally conducted externally.

Paying the tuition fee for an employee who wants to take a class in a relevant subject is considered to be an external training measure.

A _____ is a process developed to help people manage their career, learn new things, and take steps to improve personally and professionally.

What are the advantages and limitations of web-based training delivery?

_____ is the main federal agency charged with enforcement of safety and health regulation in the United States.

A group of pilots attending a refresher course that will enable them to learn and assimilate new technological developments in aviation into their current flights is an example of a _____ training program.

What is the difference between job shadowing and job swapping?

One model to measure effectiveness of training is Hackman and Oldham's model.

Which of the following is a way by which the effectiveness of training programs can be measured?

Asynchronous web-based training has no instructor facilitating the course.

Describe soft skills training with examples.

What are the goals of an employee orientation?

The Role of Human Resources

Developing and Implementing Strategic HRM Plans

Diversity and Multiculturalism

Recruitment

Selection

Compensation and Benefits

Retention and Motivation

Successful Employee Communication

Managing Employee Performance

Employee Assessment

Working With Labor Unions

Safety and Health at Work

International HRM

Filters

Exam 8: Training and Development

The process by which an employee is trained and developed by an experienced advisor who has direct investment in the development of an employee is called _____.

Job shadowing is a training delivery method where two employees agree to change jobs for a period of time.

Which of the following is a difference between team training and managerial training?

_____ is the process used for welcoming a new employee into the organization.

The first step in training program framework development revolves around:

_____ refers to personality traits, social graces, communication, and personal habits that are used to characterize relationships with other people.

_____ involves a systematic movement of employees from job to job within an organization so they can gain a variety of experiences to prepare them for upward movement in the organization.

On-the-job coaching is normally conducted externally.

Paying the tuition fee for an employee who wants to take a class in a relevant subject is considered to be an external training measure.

A _____ is a process developed to help people manage their career, learn new things, and take steps to improve personally and professionally.

What are the advantages and limitations of web-based training delivery?

_____ is the main federal agency charged with enforcement of safety and health regulation in the United States.

A group of pilots attending a refresher course that will enable them to learn and assimilate new technological developments in aviation into their current flights is an example of a _____ training program.

What is the difference between job shadowing and job swapping?

One model to measure effectiveness of training is Hackman and Oldham's model.

Which of the following is a way by which the effectiveness of training programs can be measured?

Asynchronous web-based training has no instructor facilitating the course.

Describe soft skills training with examples.

What are the goals of an employee orientation?

The Role of Human Resources

Developing and Implementing Strategic HRM Plans

Diversity and Multiculturalism

Recruitment

Selection

Compensation and Benefits

Retention and Motivation

Successful Employee Communication

Managing Employee Performance

Employee Assessment

Working With Labor Unions

Safety and Health at Work

International HRM

Filters