Exam 1: The Role of Human Resources

Telecommuting refers to lost productivity as a result of an employee using a work computer for personal reasons.

Increased use of social networking to assimilate information to employees is an internal factor affecting the human resources in an organization.

_____ involves the entire hiring process from posting a job to negotiating a salary package.

An HR employee requires good understanding of specialized job areas like employment laws to be successful.

What are the three certification exams that an HR professional may take?

What is the role of HR in increasing retention?

_____ refers to the number of employees who leave a company in a particular period of time.

Which of the following is an external factor influencing the organization?

Gina Rogers, CEO of Atwood Academic Publishing Inc., has asked Malcolm Mendez, her HR manager, to conduct a discreet and careful study of how much time of the work day her employees use the Internet for personal use. After this study, she and her HR department prepared and implemented an Internet usage policy that has caused much resentment among her employees. The Internet usage policy was necessitated because of _____ on the part of the employees.

Effective communication can help reduce the loss of revenue in organizations.

Does technology create additional stress on workers?

Describe the various skills required to be a successful HR manager.

How does the external environment impact the human resources of an organization?

Details of how many people should be hired based on revenue expectation are presented in the _____ plans.

Define ethics. How does it relate to HRM?

A _____ outlines the expected ethical behavior of employees.

In the staffing function, _____ is the stage where HR officers find people to fill open positions.

The impact of the retirement of baby boomers reflects the role of _____ as an external factor influencing the organization.

The Senior Professional in Human Resources is a certification open to HR professionals with two to four years of experience.

_____ is the process of employing people, training them, compensating, developing policies relating to the workplace, and developing strategies to retain employees.