Question 1

What is team training? Why do companies conduct team training?

Accepted Answer

Team training is a process that empowers teams to improve decision making, problem solving, and team development skills in order to achieve business results. Often, this type of training can occur after an organization has been restructured and new people are working together or perhaps after a merger or acquisition. Companies conduct team training to improve communication, motivation, self-regulation, and collaboration among team members. It can make employees more productive, participative, and aware of their strengths and weaknesses as a team and individuals.

Question 2

Which is the third step in the employee training process?

Accepted Answer

After the employee has completed orientation and in-house training, companies see the value in offering mentoring opportunities as the next step in training. A mentorship form of training pairs a new employee with a seasoned employee. This ensures that the new employee is paired with someone who knows the job and will guide him/her through any on-the-job challenges. A mentor program for training should include a formalized program and process.

Question 3

Which of the following is a difference between team training and managerial training?

Accepted Answer

A)  Team training occurs on an individual basis, while managerial training occurs through in-house training exclusively. 
B)  Team training has an external orientation, while management training has an internal orientation. 
C)  Team training involves all employees working in groups, while managerial training is aimed at candidates for promotion. 
D)  Team training involves administrative aspects of a job, while managerial training focuses on cohesiveness among employees. 
E)  Team training is conducted for employees who are experienced in the company, while managerial training is for novices. 
A)  Team training occurs on an individual basis, while managerial training occurs through in-house training exclusively. 
B)  Team training has an external orientation, while management training has an internal orientation. 
C)  Team training involves all employees working in groups, while managerial training is aimed at candidates for promotion. 
D)  Team training involves administrative aspects of a job, while managerial training focuses on cohesiveness among employees. 
E)  Team training is conducted for employees who are experienced in the company, while managerial training is for novices. C

Question 4

One model to measure effectiveness of training is Hackman and Oldham's model.

Accepted Answer

A) True 
 B)False

Question 5

Which of the following is true regarding in-house training?

Accepted Answer

A)  This training is typically conducted as a one-time event by external trainers. 
B)  It represents the last step in the employee training and development program. 
C)  It is the process of welcoming a new employee into the organization. 
D)  It involves learning opportunities developed by the organization in which they are used. 
E)  Sending an employee to attend seminars and conferences is an example of in-house training. 
A)  This training is typically conducted as a one-time event by external trainers. 
B)  It represents the last step in the employee training and development program. 
C)  It is the process of welcoming a new employee into the organization. 
D)  It involves learning opportunities developed by the organization in which they are used. 
E)  Sending an employee to attend seminars and conferences is an example of in-house training.

Question 6

On-the-job coaching is normally conducted externally.

Accepted Answer

A) True 
 B)False

Question 7

ISO14000 is the set of standards for _____ management.

Accepted Answer

A)  employee 
B)  environmental 
C)  product quality 
D)  safety 
E)  legal 
A)  employee 
B)  environmental 
C)  product quality 
D)  safety 
E)  legal

Question 8

A _____ is a trusted, experienced advisor who has direct investment in the development of an employee.

Accepted Answer

The answer of A _____ is a trusted, experienced advisor...

Question 9

Asynchronous web-based training has no instructor facilitating the course.

Accepted Answer

A) True 
 B)False

Question 10

Roger and three of his colleagues have been nominated by their managers to attend an ISO training module. This training will enhance their ability to evaluate the quality of their output as well as to identify those factors in production that contribute to sub-standard output. They are attending a(n) _____ training program.

Accepted Answer

A)  basic skills 
B)  ethics 
C)  operation of special equipment 
D)  management 
E)  external 
A)  basic skills 
B)  ethics 
C)  operation of special equipment 
D)  management 
E)  external

Question 11

The step of employee orientation, if conducted efficiently, can help reduce turnover rates.

Accepted Answer

A) True 
 B)False

Question 12

Which of the following statements is true with regard to the International Organization for Standardization?

Accepted Answer

A)  Organizations like ISO measure quality in terms of qualitative judgments. 
B)  The ISO has failed to develop adequate quality standards to cover all goods. 
C)  The ISO9000 is the set of standards for environmental management. 
D)  The ISO14000 is the set of standards for quality management. 
E)  Globalization has made the ISO quality standards more relevant and necessary. 
A)  Organizations like ISO measure quality in terms of qualitative judgments. 
B)  The ISO has failed to develop adequate quality standards to cover all goods. 
C)  The ISO9000 is the set of standards for environmental management. 
D)  The ISO14000 is the set of standards for quality management. 
E)  Globalization has made the ISO quality standards more relevant and necessary.

Question 13

A colleague with the right personality and good experience in the job can serve as a good mentor.

Accepted Answer

A) True 
 B)False

Question 14

Which of the following is true of the brown bag lunch training?

Accepted Answer

A)  It is aimed at creating a formal and structured environment suitable for training. 
B)  It is primarily conducted by the HR managers of an organization as it is the only time they have. 
C)  It is not used to impart any technical knowledge or skill as people prefer to relax during these sessions. 
D)  It is highly effective for team training activities as people come together in a relaxed atmosphere for these sessions. 
E)  Typically, these sessions guarantee very good attendance and interest from employees. 
A)  It is aimed at creating a formal and structured environment suitable for training. 
B)  It is primarily conducted by the HR managers of an organization as it is the only time they have. 
C)  It is not used to impart any technical knowledge or skill as people prefer to relax during these sessions. 
D)  It is highly effective for team training activities as people come together in a relaxed atmosphere for these sessions. 
E)  Typically, these sessions guarantee very good attendance and interest from employees.

Question 15

The level of training needs assessment that focuses on the specific tasks, skills, and abilities required to do the jobs within the organization is the level of _____ assessment.

Accepted Answer

A)  individual 
B)  occupational 
C)  strategic 
D)  organizational 
E)  generic 
A)  individual 
B)  occupational 
C)  strategic 
D)  organizational 
E)  generic

Question 16

How can we measure the effectiveness of a training program?

Accepted Answer

One way by which we can measure the effe

Question 17

What are learning objectives? What role do they play in training?

Accepted Answer

A learning objective is what one wants t

Question 18

Which of the following is an example of technical training?

Accepted Answer

A)  Michael has to attend a training session that will help his team make effective decisions, troubleshoot quickly, and communicate better. 
B)  Mr. Jones has recently incorporated a training module to enhance the interpersonal skills of his new employees as it will add value to their performance. 
C)  Nicole has recently joined a supermarket as a cashier and much of her training involves learning how to bill goods quickly and correctly for customers. 
D)  All employees who join McAdams Hot Meals, a restaurant chain, have to attend training to understand the special implications that ethics have in a food industry. 
E)  An industrial chemical plant on the suburbs conducts training to ensure that employees are protected from injuries caused by work-related accidents. 
A)  Michael has to attend a training session that will help his team make effective decisions, troubleshoot quickly, and communicate better. 
B)  Mr. Jones has recently incorporated a training module to enhance the interpersonal skills of his new employees as it will add value to their performance. 
C)  Nicole has recently joined a supermarket as a cashier and much of her training involves learning how to bill goods quickly and correctly for customers. 
D)  All employees who join McAdams Hot Meals, a restaurant chain, have to attend training to understand the special implications that ethics have in a food industry. 
E)  An industrial chemical plant on the suburbs conducts training to ensure that employees are protected from injuries caused by work-related accidents.

Question 19

The _____ is the main federal agency charged with enforcement of safety and health regulation in the United States.

Accepted Answer

Occupation

Question 20

Which of the following is a defining feature of on-the-job coaching?

Accepted Answer

A)  External trainers 
B)  Lunch-time training sessions 
C)  Job swapping with superiors 
D)  In-house facilitation 
E)  Study of another culture and society 
A)  External trainers 
B)  Lunch-time training sessions 
C)  Job swapping with superiors 
D)  In-house facilitation 
E)  Study of another culture and society

What is team training? Why do companies conduct team training?

Which is the third step in the employee training process?

Which of the following is a difference between team training and managerial training?

One model to measure effectiveness of training is Hackman and Oldham's model.

Which of the following is true regarding in-house training?

On-the-job coaching is normally conducted externally.

ISO14000 is the set of standards for _____ management.

A _____ is a trusted, experienced advisor who has direct investment in the development of an employee.

Asynchronous web-based training has no instructor facilitating the course.

The step of employee orientation, if conducted efficiently, can help reduce turnover rates.

Which of the following statements is true with regard to the International Organization for Standardization?

A colleague with the right personality and good experience in the job can serve as a good mentor.

Which of the following is true of the brown bag lunch training?

The level of training needs assessment that focuses on the specific tasks, skills, and abilities required to do the jobs within the organization is the level of _____ assessment.

How can we measure the effectiveness of a training program?

What are learning objectives? What role do they play in training?

Which of the following is an example of technical training?

The _____ is the main federal agency charged with enforcement of safety and health regulation in the United States.

Which of the following is a defining feature of on-the-job coaching?

The Role of Human Resources

Developing and Implementing Strategic Hrm Plans

Diversity and Multiculturalism

Recruitment

Selection

Compensation and Benefits

Retention and Motivation

Successful Employee Communication

Managing Employee Performance

Employee Assessment

Working With Labor Unions

Safety and Health at Work

International Hrm

Filters

Exam 8: Training and Development

What is team training? Why do companies conduct team training?

Which is the third step in the employee training process?

Which of the following is a difference between team training and managerial training?

One model to measure effectiveness of training is Hackman and Oldham's model.

Which of the following is true regarding in-house training?

On-the-job coaching is normally conducted externally.

ISO14000 is the set of standards for _____ management.

A _____ is a trusted, experienced advisor who has direct investment in the development of an employee.

Asynchronous web-based training has no instructor facilitating the course.

The step of employee orientation, if conducted efficiently, can help reduce turnover rates.

Which of the following statements is true with regard to the International Organization for Standardization?

A colleague with the right personality and good experience in the job can serve as a good mentor.

Which of the following is true of the brown bag lunch training?

The level of training needs assessment that focuses on the specific tasks, skills, and abilities required to do the jobs within the organization is the level of _____ assessment.

How can we measure the effectiveness of a training program?

What are learning objectives? What role do they play in training?

Which of the following is an example of technical training?

The _____ is the main federal agency charged with enforcement of safety and health regulation in the United States.

Which of the following is a defining feature of on-the-job coaching?

The Role of Human Resources

Developing and Implementing Strategic Hrm Plans

Diversity and Multiculturalism

Recruitment

Selection

Compensation and Benefits

Retention and Motivation

Successful Employee Communication

Managing Employee Performance

Employee Assessment

Working With Labor Unions

Safety and Health at Work

International Hrm

Filters