Exam 3: Understanding Your Audience

Define self.

What should one do to ensure readers' attention in business communication?

What is selection? Why is it important?

Is there any difference between hearing and listening?

How should one manage difficult situations in communication? Provide a few tips.

How do expectations influence communication?

One of the Gestalt principles,_____,is a tendency to use previous knowledge to fill in the gaps in an incomplete idea or picture.

One of the Gestalt principles,_____,refers to emphasis on a single item that stands out from its surroundings.

A _____ communicator is open-minded,and able to accept ideas that may be strongly opposed to his or her own beliefs and values.

_____ can lead to a well-known logical fallacy,or false belief,involving sequence and cause-effect relationships.

Differentiate between attitudes and beliefs.

_____ stimuli are those that arise from within one's self.

Your self-concept is composed of two main elements: _____ and _____.

When a stage designer knows that the audience will tend to pay attention to objects in the foreground,he is being influenced by the principle of proximity.

What is awareness?

_____ determines what you pay attention to,how you carry out your intentions,and what you remember of your activities and experiences each day.

_____ means that the speaker searches for common ground and understanding with his or her audience,establishing this space and building on it throughout the speech.

Unlike personality,the self is a fixed and absolute entity.

_____ involves examining viewpoints other than your own,and taking steps to insure the speech integrates an inclusive,accessible format rather than an ethnocentric one.

In communication,sometimes we "fill in the blanks" without even being aware of it.