Exam 3: Understanding Your Audience

In communication,what follows selection and organization?

_____ listening and reading refers to being fully attentive,fully present in the moment of interaction.

Paying attention to both the actual words and for other clues to meaning,such as tone of voice is an example of passive listening.

What does mutuality involve?

Audience expectations can be summarized as the need to be fair to your audience.

_____ involves choosing to remember one stimulus over another.

People use conventions to guide them every day.

Part of the solution to grasp the readers' attention in business writing lies in your ability to help the reader select the key point or bit of information that will lead to "_____" instead of "no,thanks."

Keith manages a team of fifteen developers in a software company.He is known to be open to new ideas from everyone.He considers the various perspectives with patience and a positive attitude.Keith's approach is _____.

Values are even more resistant to change than are beliefs.

Discuss the role of values in our self-concept.

To undergo a change in values,a person may need to undergo a transformative life experience.

Describe Gestalt principles of organization.

_____ refer to the characteristics that make someone an individual,but that he or she has in common with others.

Which of the following is not one of the tips to facilitate active listening and reading?

What is the self-fulfilling prophecy? How does it affect one's performance? Is there connection between potential and expectation of performance?

Mutual respect and understanding are built one conversation at a time.

Beliefs may not necessarily be based on logic or fact.

According to _____,context matters,and the whole is greater than the sum of the parts.

_____ is the learned predisposition to a concept or object.