Question 1

A human resource inventory is designed to reveal whether:

Accepted Answer

A) all workers are paid a fair wage. 
B) the firm has enough land and capital to use with its labor. 
C) the firm's labor force is technically up-to-date and well trained. 
D) worker morale is high or low. 
A) all workers are paid a fair wage. 
B) the firm has enough land and capital to use with its labor. 
C) the firm's labor force is technically up-to-date and well trained. 
D) worker morale is high or low. C

Question 2

The Krandall Corporation wants to reduce its labor force,but is concerned about the impact downsizing will have on its remaining employees.One policy that might allow Krandall to reduce its labor force without adversely affecting morale is to:

Accepted Answer

A) develop an affirmative action plan. 
B) offer early retirement benefits. 
C) implement a job sharing program. 
D) make more extensive use of job rotation. 
A) develop an affirmative action plan. 
B) offer early retirement benefits. 
C) implement a job sharing program. 
D) make more extensive use of job rotation. B

Question 3

Very few experienced employees have skill and knowledge that is considered a higher level than what they use at their jobs.
Managers are challenged to utilize workers whose skill and knowledge are superior to what they actually use at work.The term that we use to describe this group of employees is underemployed workers.

Accepted Answer

A) True 
 B)False  False

Question 4

The _______________ was created by the Civil Rights Act of 1964,and has since become a formidable regulatory force in the administration of human resource management.

Accepted Answer

A) National Labor Relations Board 
B) AFL-CIO 
C) Equal Employment Opportunity Commission 
D) Affirmative Action Transition Commission 
A) National Labor Relations Board 
B) AFL-CIO 
C) Equal Employment Opportunity Commission 
D) Affirmative Action Transition Commission

Question 5

After graduating with a double major in engineering and business,Scott accepted a job with a large telecommunications company with the understanding that his first two years on the job would be spent internationally - Argentina and Korea.The company was willing to offer a compensation package that would compensate him for the sacrifice of leaving his family and living abroad,and if things went well,they anticipated that he would receive a promotion when coming back to the states.According to the Reaching Beyond our Borders box,titled,"Working Worldwide",which of the following is the firm least likely to consider when planning Scott's compensation plan?

Accepted Answer

A) special relocation allowances for housing and travel 
B) currency conversions and tax consequences 
C) health insurance concerns 
D) soft benefits 
A) special relocation allowances for housing and travel 
B) currency conversions and tax consequences 
C) health insurance concerns 
D) soft benefits

Question 6

Ben Eisner is a HR manager at Claymont Communications.Which of the following tasks would Ben perform as a part of the human resource planning process?

Accepted Answer

A) forecast future human resource requirements for his company 
B) appraise the performance of individual workers at his company 
C) establish the budget for the human resource department 
D) interview potential workers 
A) forecast future human resource requirements for his company 
B) appraise the performance of individual workers at his company 
C) establish the budget for the human resource department 
D) interview potential workers

Question 7

Which of the following statements about recruiting is most accurate?

Accepted Answer

A) It is important for a firm to recruit and hire people who are not only skilled but also fit in with the firm's culture and leadership style. 
B) Recruiting internally will almost always result in better qualified applicants than recruiting externally. 
C) Small firms generally have a strong advantage when it comes to recruiting. 
D) One advantage of using external sources when recruiting is that this approach tends to result in higher morale among the firm's existing employees. 
A) It is important for a firm to recruit and hire people who are not only skilled but also fit in with the firm's culture and leadership style. 
B) Recruiting internally will almost always result in better qualified applicants than recruiting externally. 
C) Small firms generally have a strong advantage when it comes to recruiting. 
D) One advantage of using external sources when recruiting is that this approach tends to result in higher morale among the firm's existing employees.

Question 8

Fringe benefit payments account for about thirty percent of payroll costs today.

Accepted Answer

A) True 
 B)False

Question 9

Garrett works in his firm's human resources department.He is responsible for designing a new job application form for his firm.The questions Garrett includes on the new form should avoid broad questions about the applicant's beliefs,culture and family background,and should focus instead on factors such as the applicant's work experience,education,and career objectives.
Legal requirements severely limit the types of questions firms are allowed to ask on application forms.To avoid legal complications,the form should focus on education,work experience,career objectives and other qualifications directly related to job requirements not personal family issues.

Accepted Answer

A) True 
 B)False

Question 10

The theme of "Green Eggs and Green Ham",referencing the Thinking Green box in Chapter 11 is:

Accepted Answer

A) green employees need mentors. 
B) the right food not only increases brain power and productivity of workers,but it may create cost savings for employers and be better for the environment. 
C) providing a hearty breakfast before each work shift is proving to be very costly for many businesses including airline companies and motivation companies that traditionally followed this course of action. 
D) younger workers do better with health foods;while older workers become difficult if a company does not provide junk food in its vending machines. 
A) green employees need mentors. 
B) the right food not only increases brain power and productivity of workers,but it may create cost savings for employers and be better for the environment. 
C) providing a hearty breakfast before each work shift is proving to be very costly for many businesses including airline companies and motivation companies that traditionally followed this course of action. 
D) younger workers do better with health foods;while older workers become difficult if a company does not provide junk food in its vending machines.

Question 11

Selection is the process of gathering information and deciding who should be hired,under legal guidelines,for the best interests of the individual and the organization.

Accepted Answer

A) True 
 B)False

Question 12

During the employee selection process,the screening interview is often conducted by:

Accepted Answer

A) the current workers in the applicant's department. 
B) a member of the human resources department staff. 
C) a selection committee consisting of managers from all departments within the organization. 
D) the company's affirmative action officer. 
A) the current workers in the applicant's department. 
B) a member of the human resources department staff. 
C) a selection committee consisting of managers from all departments within the organization. 
D) the company's affirmative action officer.

Question 13

One of the reasons many firms have chosen to use temporary employees rather than rehire full-time employees is that:

Accepted Answer

A) the government provides strong tax incentives to hire temporary workers. 
B) such workers usually are more loyal to the firm. 
C) most labor laws only apply to full-time workers,so there are fewer legal hassles associated with hiring temporary workers. 
D) it enables them to avoid the prohibitively high costs associated with terminating employees. 
A) the government provides strong tax incentives to hire temporary workers. 
B) such workers usually are more loyal to the firm. 
C) most labor laws only apply to full-time workers,so there are fewer legal hassles associated with hiring temporary workers. 
D) it enables them to avoid the prohibitively high costs associated with terminating employees.

Question 14

Companies compete with other firms for good employees.

Accepted Answer

A) True 
 B)False

Question 15

Which of the following statements about networking is the most accurate?

Accepted Answer

A) White males are much more aware of the importance of networking than women and minorities. 
B) Although African-American and Hispanic managers are becoming aware of the importance of networking,there are no organizations available to help them make networking connections. 
C) Women have more difficulty forming networks than men because they can be barred from male only clubs and social organizations where much of the networking occurs. 
D) Students can begin building network connections in college,even before they take on a full time job. 
A) White males are much more aware of the importance of networking than women and minorities. 
B) Although African-American and Hispanic managers are becoming aware of the importance of networking,there are no organizations available to help them make networking connections. 
C) Women have more difficulty forming networks than men because they can be barred from male only clubs and social organizations where much of the networking occurs. 
D) Students can begin building network connections in college,even before they take on a full time job.

Question 16

develops a human resource strategic plan.
The five steps of the human resource plan includes: (1)Preparing a human resource inventory; (2)Performing job analyses,including writing job descriptions and job specifications; (3)Forecasting the demand for these jobs within the company; (4)Assessing the future supply of labor; (5)Preparing a human resource strategic plan.

Accepted Answer

A) True 
 B)False

Question 17

An HR manager at a large company interviewed several candidates for a position opening at her firm.Based on her interviews,she assesses that one candidate looks particularly promising.She will recommend a second interview between this candidate and the manager who will supervise the new employee.
A human resource specialist often conducts the initial screening interview for a job applicant,but,if the initial interview goes well,the manager who will supervise the new employee is often involved in a follow-up interview.

Accepted Answer

A) True 
 B)False

Question 18

A ___________ plan gives employees some ability to adjust hours when they work,as long as they work the required number of hours.

Accepted Answer

A) cafeteria-style plan 
B) flextime 
C) varitime 
D) Gantt scheduling 
A) cafeteria-style plan 
B) flextime 
C) varitime 
D) Gantt scheduling

Question 19

Online training gives employers the ability to provide consistent content that is tailored to specific employee training needs.

Accepted Answer

A) True 
 B)False

Question 20

At a large law firm,Gina works daily as a secretary from 9:00 a.m.until 1:00 p.m. ,when she is replaced by Cassie who works from 1:00 until 5:00 p.m.The arrangement Gina and Cassie have at the law firm is known as:

Accepted Answer

A) job enlargement. 
B) job sharing. 
C) job rotation. 
D) job allocation. 
A) job enlargement. 
B) job sharing. 
C) job rotation. 
D) job allocation.

A human resource inventory is designed to reveal whether:

The Krandall Corporation wants to reduce its labor force,but is concerned about the impact downsizing will have on its remaining employees.One policy that might allow Krandall to reduce its labor force without adversely affecting morale is to:

The _______________ was created by the Civil Rights Act of 1964,and has since become a formidable regulatory force in the administration of human resource management.

Ben Eisner is a HR manager at Claymont Communications.Which of the following tasks would Ben perform as a part of the human resource planning process?

Which of the following statements about recruiting is most accurate?

Fringe benefit payments account for about thirty percent of payroll costs today.

The theme of "Green Eggs and Green Ham",referencing the Thinking Green box in Chapter 11 is:

Selection is the process of gathering information and deciding who should be hired,under legal guidelines,for the best interests of the individual and the organization.

During the employee selection process,the screening interview is often conducted by:

One of the reasons many firms have chosen to use temporary employees rather than rehire full-time employees is that:

Companies compete with other firms for good employees.

Which of the following statements about networking is the most accurate?

A ___________ plan gives employees some ability to adjust hours when they work,as long as they work the required number of hours.

Online training gives employers the ability to provide consistent content that is tailored to specific employee training needs.

At a large law firm,Gina works daily as a secretary from 9:00 a.m.until 1:00 p.m. ,when she is replaced by Cassie who works from 1:00 until 5:00 p.m.The arrangement Gina and Cassie have at the law firm is known as:

Taking Risks and Making Profits Within the Dynamic Business Environment

Understanding How Economics Affects Business

Doing Business in Global Markets

Demanding Ethical and Socially Responsible Behavior

How to Form a Business

Entrepreneurship and Starting a Small Business

Management and Leadership

Adapting Organizations to Todays Markets

Production and Operations Management

Motivating Employees

Dealing With Employee-Management Issues and Relationships

Marketing: Helping Buyers Buy

Developing and Pricing Goods and Services

Distributing Products

Using Effective Promotions

Understanding Accounting and Financial Information

Financial Management

Using Securities Markets for Financing and Investing Opportunities

Money,financial Institutions,and the Federal Reserve

Bonus A: Using Technology to Manage Information

Bonus B: Managing Risk

Bonus C: Managing Your Personal Finances

Appendix: Working Within the Legal Environment

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Exam 11: Human Resource Management: Finding and Keeping the Best Employees

A human resource inventory is designed to reveal whether:

The Krandall Corporation wants to reduce its labor force,but is concerned about the impact downsizing will have on its remaining employees.One policy that might allow Krandall to reduce its labor force without adversely affecting morale is to:

The _______________ was created by the Civil Rights Act of 1964,and has since become a formidable regulatory force in the administration of human resource management.

Ben Eisner is a HR manager at Claymont Communications.Which of the following tasks would Ben perform as a part of the human resource planning process?

Which of the following statements about recruiting is most accurate?

Fringe benefit payments account for about thirty percent of payroll costs today.

The theme of "Green Eggs and Green Ham",referencing the Thinking Green box in Chapter 11 is:

Selection is the process of gathering information and deciding who should be hired,under legal guidelines,for the best interests of the individual and the organization.

During the employee selection process,the screening interview is often conducted by:

One of the reasons many firms have chosen to use temporary employees rather than rehire full-time employees is that:

Companies compete with other firms for good employees.

Which of the following statements about networking is the most accurate?

A ___________ plan gives employees some ability to adjust hours when they work,as long as they work the required number of hours.

Online training gives employers the ability to provide consistent content that is tailored to specific employee training needs.

At a large law firm,Gina works daily as a secretary from 9:00 a.m.until 1:00 p.m. ,when she is replaced by Cassie who works from 1:00 until 5:00 p.m.The arrangement Gina and Cassie have at the law firm is known as:

Taking Risks and Making Profits Within the Dynamic Business Environment

Understanding How Economics Affects Business

Doing Business in Global Markets

Demanding Ethical and Socially Responsible Behavior

How to Form a Business

Entrepreneurship and Starting a Small Business

Management and Leadership

Adapting Organizations to Todays Markets

Production and Operations Management

Motivating Employees

Dealing With Employee-Management Issues and Relationships

Marketing: Helping Buyers Buy

Developing and Pricing Goods and Services

Distributing Products

Using Effective Promotions

Understanding Accounting and Financial Information

Financial Management

Using Securities Markets for Financing and Investing Opportunities

Money,financial Institutions,and the Federal Reserve

Bonus A: Using Technology to Manage Information

Bonus B: Managing Risk

Bonus C: Managing Your Personal Finances

Appendix: Working Within the Legal Environment

Filters