Exam 11: Human Resource Management: Finding and Keeping the Best Employees

Help wanted ads,public and private employment agencies,and college placement bureaus are all ________ sources that human resource managers can use in the recruiting efforts.

According to U.S.business law,accommodation means:

In a compressed workweek,employees work more hours each day,but work fewer days each week.

One objective of a carefully managed compensation and benefit program is to retain valued employees.

Frank has thirty years of service as a manager for his company.He remembers when managers had almost complete freedom to fire workers.Frank thinks this is only fair."After all," Frank points out,"workers quit whenever they get a better offer.Shouldn't managers have as much freedom to fire workers as the workers have to quit?" Frank's comments suggest that he believes in the doctrine of:

______________ is the easiest kind of training to implement,when the job requires simple tasks and/or repetitive.

HR manger Rob Spears is very concerned about the high cost of labor turnover at his firm.A good way for Rob's firm to eliminate high turnover costs at the company is to establish a policy of hiring workers for trial periods. Trial periods of employment make it easier for a firm to dismiss inefficient employees,but do not eliminate high turnover costs.

The prevalence of flatter corporate structures in recent years has increased the number of workers that firms promote. In a flat organization there are fewer levels of management and thus fewer positions available for promotions.Therefore,it is more common to transfer workers to new positions at the same level than it is to promote them to a higher level.

Career Builders.com has posted a variety of sales management positions.Some require the manager to have five to ten years of experience and preferably a Master's Degree in a field of science.These requirements are part of the job specification. The job specification provides details on the minimum educational requirements and years of experience required for the position.

Reggie is learning to be a carpenter by working alongside experienced carpenters.After one more year of successful training,his union will classify Reggie as a journeyman.Reggie is participating in an apprenticeship program. In an apprenticeship program a worker learns a skill by working alongside experienced workers for an extended period of time.Unions frequently require new members to serve as apprentices to assure excellence,and to limit entry into their profession.A worker who successfully completes an apprenticeship program is classified as a journeyman.

According to the Spotlight on Small Business box in Chapter 11,one way that a small business can attract qualified employees is to hire its customers.

Artificial intelligence software already exists that will review information provided by an applicant and e-mail a report to a manager with a recommendation as to whether the applicant should be interviewed.

Jim Marlowe currently holds the position of assistant manager in his firm's credit department.He works closely with a more experienced manager to learn how to perform all of the functions involved in credit management.Jim believes he will soon be experienced enough to take over a senior position in his department.Jim has the benefit of serving as an understudy. An understudy position allows a junior manager to work as an assistant to a higher-level manager and learn the management functions needed to assume the higher-level position.Understudy positions frequently have the term assistant or undersecretary in their job title.

The Administrative Assistant II position at Idle Time Gaming,Inc.performs word processing and spreadsheet development for two vice-presidents,and other secretarial duties as needed.Other job responsibilities include maintaining the office operations budget,receiving guests,and supervising two clerical positions.These tasks are part of the job description for this position. A job description outlines the specific tasks and responsibilities of each job title.It describes the objectives of the position and how it relates to other functions at the business.

Blue collar and clerical workers are normally paid a salary.

In their efforts to accommodate disabled workers,most firms experience difficulties with cultural changes,more so than with structural changes.

Sun Valley Produce finds it needs more workers during harvest times than at other times of the year.Hiring contingent workers could be an efficient way for Sun Valley to meet its temporary employment needs. Seasonal workers are one type of contingent worker.These workers can give firms more flexibility to meet a varying need for employees,and their use is often more cost-effective than hiring permanent employees.Contingent workers typically receive few benefits and are paid less than permanent workers.

In recent years,firms have expanded off-the-job training to include personal development subjects such as time management,health and nutrition,and language.

Introduction to Business students know that the creation of laws are the first step that a society takes in order to act in an ethical manner.The U.S.government learned that unless it stepped in and created business laws,many firms would not concern themselves with fair practices when it comes to hiring,firing,and non-discriminatory actions. Business laws are passed as the first step toward behaving ethically.Without these laws,many businesses would not be concerned with fair labor practices.

The first step in the performance appraisal process is to: