Question 1

The two most common compensation methods for teams are:

Accepted Answer

A) cash bonuses and cashless bonuses. 
B) skill-based pay and gain-sharing. 
C) piecework pay and commissions. 
D) salaries and capital gains. 
A) cash bonuses and cashless bonuses. 
B) skill-based pay and gain-sharing. 
C) piecework pay and commissions. 
D) salaries and capital gains.

Question 2

Title VII of the Civil Rights Act of 1964 prohibits discrimination in hiring,firing,or compensation,based on race,religion,creed,sex,or national origin.

Accepted Answer

A) True 
 B)False

Question 3

Ruth Gray is a manager who takes pride in her ability to be fair and impartial.She treats all workers the same way,and evaluates them all using the same standards.Ruth is likely to have difficulty with the adjustments needed to accommodate disabled workers.
Accommodation of disabled workers requires managers to treat people in accordance with each person's needs.Managers who feel that fairness means treating everyone the same way often have a difficult time adapting to the need for accommodation.

Accepted Answer

A) True 
 B)False

Question 4

Which of the following statements is the most accurate description of the impact the Americans with Disabilities Act of 1990 (ADA)has had on businesses?

Accepted Answer

A) ADA has had no real impact,since most businesses have always been sensitive to the needs of disabled workers. 
B) Most firms have found that the structural changes needed to comply with ADA requirements have been very difficult and expensive to implement. 
C) Most firms are finding that the cultural changes required by ADA are more difficult to implement than the structural changes. 
D) Businesses have found that even with the changes required by ADA,disabled workers are simply not capable of handling most types of jobs. 
E) Many of the structural changes required by ADA are relatively simple and inexpensive.Most firms have little trouble with these structural changes.However,the cultural changes required to accommodate disabled employees often are more difficult.For example,many managers used to think that fairness required them to treat all employees the same way.HR law specifies that accommodation means: treating employees according to their specific needs. 
A) ADA has had no real impact,since most businesses have always been sensitive to the needs of disabled workers. 
B) Most firms have found that the structural changes needed to comply with ADA requirements have been very difficult and expensive to implement. 
C) Most firms are finding that the cultural changes required by ADA are more difficult to implement than the structural changes. 
D) Businesses have found that even with the changes required by ADA,disabled workers are simply not capable of handling most types of jobs. 
E) Many of the structural changes required by ADA are relatively simple and inexpensive.Most firms have little trouble with these structural changes.However,the cultural changes required to accommodate disabled employees often are more difficult.For example,many managers used to think that fairness required them to treat all employees the same way.HR law specifies that accommodation means: treating employees according to their specific needs.

Question 5

According to the American with Disabilities Act,which of the following is not an appropriate screening tool?

Accepted Answer

A) job related knowledge tests 
B) personality tests 
C) background investigations 
D) medical exams 
A) job related knowledge tests 
B) personality tests 
C) background investigations 
D) medical exams

Question 6

Today's workers have an increased demand for benefits tailored to their individual needs.

Accepted Answer

A) True 
 B)False

Question 7

Job sharing has received a great deal of attention in recent years as more women with small children have entered the labor force.

Accepted Answer

A) True 
 B)False

Question 8

The last step in the performance appraisal process is to discuss the results with the employee.

Accepted Answer

A) True 
 B)False

Question 9

One way firms have made the application process more efficient and effective is by:

Accepted Answer

A) concentrating on internal sources of recruitment so that detailed information is already available. 
B) including more questions on the application form about family background and other characteristics that are not job-related. 
C) using an artificial intelligence program such as Workforce Acquisition™ to quickly assess qualifications and help the manager decide whether to request an interview with the applicant. 
D) offering small monetary rewards to existing employees who recommend new people that are ultimately made a job offer. 
A) concentrating on internal sources of recruitment so that detailed information is already available. 
B) including more questions on the application form about family background and other characteristics that are not job-related. 
C) using an artificial intelligence program such as Workforce Acquisition™ to quickly assess qualifications and help the manager decide whether to request an interview with the applicant. 
D) offering small monetary rewards to existing employees who recommend new people that are ultimately made a job offer.

Question 10

the person filling the position is already familiar with the organization's culture and procedures.

Accepted Answer

A) unskilled workers 
B) apprenticed workers 
C) promotions from within 
D) external sources 
A) unskilled workers 
B) apprenticed workers 
C) promotions from within 
D) external sources

Question 11

CareerBuilder and the Monster are examples of:

Accepted Answer

A) web browsers. 
B) career interest surveys. 
C) Internet services firms can use to recruit employees. 
D) magazines that list job opportunities by skill requirements and geographic location. 
A) web browsers. 
B) career interest surveys. 
C) Internet services firms can use to recruit employees. 
D) magazines that list job opportunities by skill requirements and geographic location.

Question 12

Elise is the manager in the finance department for a company that competes in a service industry.If her company is like most contemporary firms,Elise will leave almost all aspects of human resource functions to specialists in the human resource department.
Human resource management has become so important that it is no longer the responsibility of just one department.Most human resource management functions are now shared by professional human resource managers and the other managers within the organization.

Accepted Answer

A) True 
 B)False

Question 13

What is the purpose of a performance appraisal? What are the major steps involved in the performance appraisal process?

Accepted Answer

A performance appraisal compares an empl

Question 14

All states in the U.S.require pre-employment physical exams to select groups of applicants.
While some states require pre-employment physical exams,the law requires that any firm requiring pre-employment exams will request the same of all applicants.Pre-employment exams should not be used as a screening mechanism.

Accepted Answer

A) True 
 B)False

Question 15

A major characteristic of a compressed workweek is that:

Accepted Answer

A) workers receive the same pay for fewer hours of work. 
B) the pace of work is increased so that workers perform the same amount of work in fewer hours. 
C) employees work fewer days each week,but work more hours each workday. 
D) two or more part-time workers are hired to fill each full-time position. 
A) workers receive the same pay for fewer hours of work. 
B) the pace of work is increased so that workers perform the same amount of work in fewer hours. 
C) employees work fewer days each week,but work more hours each workday. 
D) two or more part-time workers are hired to fill each full-time position.

Question 16

A job description identifies and describes the type of person who should perform the job,including important qualifications such as deduction,skills,and experience.

Accepted Answer

A) True 
 B)False

Question 17

The reason industries such as robotics and biotechnology have grown rapidly in recent years is that the United States has a surplus of highly educated and experienced workers available for employment in these fields.

Accepted Answer

A) True 
 B)False

Question 18

The primary reason that companies do performance appraisals is to improve worker performance.

Accepted Answer

A) True 
 B)False

Question 19

Telecommuting can actually save employers money by reducing their need for office space.

Accepted Answer

A) True 
 B)False

Question 20

A 360-degree review will include the opinions of an employee's subordinates,as well as those above him/her in the organization structure,and those who work alongside the employee in comparable positions.

Accepted Answer

A) True 
 B)False

Exam 11: Human Resource Management: Finding and Keeping the Best Employees

The two most common compensation methods for teams are:

Title VII of the Civil Rights Act of 1964 prohibits discrimination in hiring,firing,or compensation,based on race,religion,creed,sex,or national origin.

Which of the following statements is the most accurate description of the impact the Americans with Disabilities Act of 1990 (ADA)has had on businesses?

According to the American with Disabilities Act,which of the following is not an appropriate screening tool?

Today's workers have an increased demand for benefits tailored to their individual needs.

Job sharing has received a great deal of attention in recent years as more women with small children have entered the labor force.

The last step in the performance appraisal process is to discuss the results with the employee.

One way firms have made the application process more efficient and effective is by:

the person filling the position is already familiar with the organization's culture and procedures.

CareerBuilder and the Monster are examples of:

What is the purpose of a performance appraisal? What are the major steps involved in the performance appraisal process?

A major characteristic of a compressed workweek is that:

A job description identifies and describes the type of person who should perform the job,including important qualifications such as deduction,skills,and experience.

The reason industries such as robotics and biotechnology have grown rapidly in recent years is that the United States has a surplus of highly educated and experienced workers available for employment in these fields.

The primary reason that companies do performance appraisals is to improve worker performance.

Telecommuting can actually save employers money by reducing their need for office space.

A 360-degree review will include the opinions of an employee's subordinates,as well as those above him/her in the organization structure,and those who work alongside the employee in comparable positions.

Taking Risks and Making Profits Within the Dynamic Business Environment

Understanding How Economics Affects Business

Doing Business in Global Markets

Demanding Ethical and Socially Responsible Behavior

How to Form a Business

Entrepreneurship and Starting a Small Business

Management and Leadership

Adapting Organizations to Todays Markets

Production and Operations Management

Motivating Employees

Dealing With Employee-Management Issues and Relationships

Marketing: Helping Buyers Buy

Developing and Pricing Goods and Services

Distributing Products

Using Effective Promotions

Understanding Accounting and Financial Information

Financial Management

Using Securities Markets for Financing and Investing Opportunities

Money,financial Institutions,and the Federal Reserve

Bonus A: Using Technology to Manage Information

Bonus B: Managing Risk

Bonus C: Managing Your Personal Finances

Appendix: Working Within the Legal Environment

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