Question 1

Which PC design has the most RAM?

Accepted Answer

A)  HTPC 
B)  Thin client 
C)  Thick client 
D)  CAD/CAM 
E)  Mobile 
A)  HTPC 
B)  Thin client 
C)  Thick client 
D)  CAD/CAM 
E)  Mobile D

Question 2

Army Humvees in Afghanistan have tactical computers installed for command and control. Two items that can help protect these PCs from dust and sand are _______ and _______

Accepted Answer

Air filters, enclosures

Question 3

Which PC design would most likely require an enclosure cabinet?

Accepted Answer

A)  HTPC 
B)  Home server 
C)  Industrial computer 
D)  CAD/CAM 
E)  Gaming 
A)  HTPC 
B)  Home server 
C)  Industrial computer 
D)  CAD/CAM 
E)  Gaming C

Question 4

In selecting a new case, the number of expansion slots...

Accepted Answer

A)  Need to match 
B)  Determine the number of externally accessible SATA drives 
C)  Need to match or almost match the motherboard number of slots 
D)  Determine the ease of cover removal 
A)  Need to match 
B)  Determine the number of externally accessible SATA drives 
C)  Need to match or almost match the motherboard number of slots 
D)  Determine the ease of cover removal

Question 5

Which PC design element most affects the optical drive performance in the storage subsystem?

Accepted Answer

A)  Cooling 
B)  Buffers 
C)  Number of processors 
D)  Drive bay accessibility 
A)  Cooling 
B)  Buffers 
C)  Number of processors 
D)  Drive bay accessibility

Question 6

Which PC design element would be most critical if the number one client requirement was quietness.

Accepted Answer

A)  Memory requirements 
B)  Cooling system 
C)  Processor requirements 
D)  Applications used 
E)  Storage subsystem 
A)  Memory requirements 
B)  Cooling system 
C)  Processor requirements 
D)  Applications used 
E)  Storage subsystem

Question 7

A computer used for connecting electronic things such as a TV, surround sound, gaming console, and so on that is located in someone's den would commonly have a different form factor than a computer used for the high school student that uses a desktop computer for school.

Accepted Answer

A) True 
 B)False

Question 8

Which PC design would most likely contain an SSD?

Accepted Answer

A)  HTPC 
B)  Home server 
C)  Thick client 
D)  CAD/CAM 
E)  Mobile 
A)  HTPC 
B)  Home server 
C)  Thick client 
D)  CAD/CAM 
E)  Mobile

Question 9

Should SATA drives be swapped from a computer case while power is applied?

Accepted Answer

A)  Yes. SATA drives, by design, are hot swappable. 
B)  Yes, so that swap time is reduced and there is reduced wear and tear on the computer. 
C)  No. SATA drives should never be swapped out when power is applied. 
D)  No. It is not a good idea because the motherboard might not support it. 
A)  Yes. SATA drives, by design, are hot swappable. 
B)  Yes, so that swap time is reduced and there is reduced wear and tear on the computer. 
C)  No. SATA drives should never be swapped out when power is applied. 
D)  No. It is not a good idea because the motherboard might not support it.

Question 10

In designing a display subsystem, the most likely determining factor(s) usually include....

Accepted Answer

A)  Contrast ratio of the display 
B)  Space available and cost 
C)  Type of display (for example, LED, plasma, LC
D)  
D)  The number of displays 
E)  The video adapter vendor 
A)  Contrast ratio of the display 
B)  Space available and cost 
C)  Type of display (for example, LED, plasma, LC
D)  
D)  The number of displays 
E)  The video adapter vendor

Question 11

An HTPC in one family's home is a larger than normal case. Which of the following would probably be needed due to the intense video and audio connectivity available on this computer?

Accepted Answer

A)  Liquid cooling 
B)  Geo-tracking 
C)  802.11ac 
D)  Digital tablet 
A)  Liquid cooling 
B)  Geo-tracking 
C)  802.11ac 
D)  Digital tablet

Question 12

What two components are more likely to be included in a virtualization PC design?

Accepted Answer

A)  Surround sound card 
B)  Multiple processors 
C)  RAID 
D)  Video capture card 
E)  Maximum RAM
F) NAS 
A)  Surround sound card 
B)  Multiple processors 
C)  RAID 
D)  Video capture card 
E)  Maximum RAM
F) NAS

Question 13

Match the term with the description. Note that even though a description might fit with more than one term, there is only one way that all terms match the description.
Thin client _______
NAS _______
Media player _______
A/V hard drive _______
ENERGY STAR _______
DVR _______
Virtualization PC _______
Thick client _______
Nanometer _______
IOPS _______
HTPC _______
Air filter _______
A. Found in a home den
B. Power saver
C. Minimum applications, if any
D. Processor specification
E. Case design element
F. Streams video
G. Standard work machine
H. Hard drive specification
I. Preserves favorite TV shows
J. Quiet storage
K. Has more than one OS
L. Lots of hard drives

Accepted Answer

C, L, F, J

Question 14

Working the exercises at the end of this chapter helped you reach which level of Bloom's Taxonomy?

Accepted Answer

A)  Applying 
B)  Analyzing 
C)  Creating 
D)  Understanding 
A)  Applying 
B)  Analyzing 
C)  Creating 
D)  Understanding

Question 15

Elizabeth, the eager computer design technician, is trying to help a customer decide on a sound system. The customer is angry because (1) no sound is coming out of the home computer, (2) Elizabeth continues to ask whether he wants a 2.0 or 2.1 subystem, and (3) the customer cannot remember where he placed his car keys as he was browsing components in the store. What advice would you give Elizabeth for handling this customer.

Accepted Answer

A)  Apologize and help him find his keys. 
B)  Tell the customer that because he doesn't know the difference between 2.0 and 2.1 to get the 2.1 subsystem because it will sound better to a guy. 
C)  Ask the customer to bring the computer in to ensure that whatever is causing the sound issue now won't affect the upgrade. 
D)  Be polite but firm with the customer and tell him that his behavior is unacceptable. 
E)  Show empathy to the customer. Continue to ask open-ended questions about which sound system he wants. 
A)  Apologize and help him find his keys. 
B)  Tell the customer that because he doesn't know the difference between 2.0 and 2.1 to get the 2.1 subsystem because it will sound better to a guy. 
C)  Ask the customer to bring the computer in to ensure that whatever is causing the sound issue now won't affect the upgrade. 
D)  Be polite but firm with the customer and tell him that his behavior is unacceptable. 
E)  Show empathy to the customer. Continue to ask open-ended questions about which sound system he wants.

Question 16

Using good grammar, describe three methods of effectively dealing with an irate customer.

Accepted Answer

Give your full attention; show

Question 17

The _______ subsystem design might contain specifications for a 2.0 or 2.1 feature.

Accepted Answer

The answer of The _______ subsystem design might contain specifications...

Question 18

Match the system configuration that best matches the computer usage. Note that even though a description might fit with more than one term, there is only one way that all terms match a particular type of computer.
_______ Has recommended requirements to run Windows and desktop applications; stereotypical standard computer
_______ Maximum RAM, multiple fast large capacity hard drives, possible network attached storage, maximum CPU cores
_______ Removable air filter case for regular cleaning, has recommended hardware demanded by the installed applications, may have enclosure for extreme environmental hazards
______ Maximum system RAM, large capacity hard drives, may have an SSD, highly capable and high quality video cards with maximum GPU
______ Maximum system RAM, video card with maximum video RAM and GPU, multiple powerful multi-core processors, special sound and speakers
______ Has recommended requirements to run Windows and desktop applications; runs applications from a server
______ Good amount of RAM, may have an SSD, could easily connect to a projector
_______ Multiple processors, lots of RAM, possible NAS, KVM switch, RAID configured hard drives
_______ Operating system may be Linux-based, DVD, HRMI video output, quiet fans, media player
A. Audio/video editing PC
B. Graphics/CAD
C. HTPC
D. Home server
E. Industrial computer
F. Mobile computer
G. Thick client
H. Thin client
I. Virtualization PC

Accepted Answer

G, I, E, B

Question 19

The components found in a home server are commonly dictated by the type of applications used on the server.

Accepted Answer

A) True 
 B)False

Question 20

A thin client is a common design for a PC used by a student or child.

Accepted Answer

A) True 
 B)False

Which PC design has the most RAM?

Army Humvees in Afghanistan have tactical computers installed for command and control. Two items that can help protect these PCs from dust and sand are _ and _

Which PC design would most likely require an enclosure cabinet?

In selecting a new case, the number of expansion slots...

Which PC design element most affects the optical drive performance in the storage subsystem?

Which PC design element would be most critical if the number one client requirement was quietness.

A computer used for connecting electronic things such as a TV, surround sound, gaming console, and so on that is located in someone's den would commonly have a different form factor than a computer used for the high school student that uses a desktop computer for school.

Which PC design would most likely contain an SSD?

Should SATA drives be swapped from a computer case while power is applied?

In designing a display subsystem, the most likely determining factor(s) usually include....

An HTPC in one family's home is a larger than normal case. Which of the following would probably be needed due to the intense video and audio connectivity available on this computer?

What two components are more likely to be included in a virtualization PC design?

Working the exercises at the end of this chapter helped you reach which level of Bloom's Taxonomy?

Using good grammar, describe three methods of effectively dealing with an irate customer.

The _______ subsystem design might contain specifications for a 2.0 or 2.1 feature.

The components found in a home server are commonly dictated by the type of applications used on the server.

A thin client is a common design for a PC used by a student or child.

Introduction to Computer Repair

On the Motherboard

System Configuration

Disassembly and Power

Logical Troubleshooting

Memory

Storage Devices

Multimedia Devices

Other Peripherals

Basic Operating Systems

Windows Xp, Vista, and 7

Internet Connectivity

Introduction to Networking

Computer and Network Security

Filters

Exam 10: Computing Design

Which PC design has the most RAM?

Army Humvees in Afghanistan have tactical computers installed for command and control. Two items that can help protect these PCs from dust and sand are _______ and _______

Which PC design would most likely require an enclosure cabinet?

In selecting a new case, the number of expansion slots...

Which PC design element most affects the optical drive performance in the storage subsystem?

Which PC design element would be most critical if the number one client requirement was quietness.

A computer used for connecting electronic things such as a TV, surround sound, gaming console, and so on that is located in someone's den would commonly have a different form factor than a computer used for the high school student that uses a desktop computer for school.

Which PC design would most likely contain an SSD?

Should SATA drives be swapped from a computer case while power is applied?

In designing a display subsystem, the most likely determining factor(s) usually include....

An HTPC in one family's home is a larger than normal case. Which of the following would probably be needed due to the intense video and audio connectivity available on this computer?

What two components are more likely to be included in a virtualization PC design?

Working the exercises at the end of this chapter helped you reach which level of Bloom's Taxonomy?

Using good grammar, describe three methods of effectively dealing with an irate customer.

The _______ subsystem design might contain specifications for a 2.0 or 2.1 feature.

The components found in a home server are commonly dictated by the type of applications used on the server.

A thin client is a common design for a PC used by a student or child.

Introduction to Computer Repair

On the Motherboard

System Configuration

Disassembly and Power

Logical Troubleshooting

Memory

Storage Devices

Multimedia Devices

Other Peripherals

Basic Operating Systems

Windows Xp, Vista, and 7

Internet Connectivity

Introduction to Networking

Computer and Network Security

Filters

Army Humvees in Afghanistan have tactical computers installed for command and control. Two items that can help protect these PCs from dust and sand are _ and _