Question 1

One of the most effective ways of increasing computer performance is to increase the size of virtual memory.

Accepted Answer

A) True 
 B)False  False

Question 2

_______ memory is when hard drive space is used as RAM.

Accepted Answer

Virtual

Question 3

List three interfaces that could be used with a removable data storage unit such as an external hard drive.

Accepted Answer

Interfaces that could be used for a removable data storage unit include the following: eSATA, SCSI, USB, and IEEE 1394.

Question 4

The Network Engineering Technology departmental secretary is getting a new computer funded by a grant. The old computer is being moved by the PC technicians to give to the new program facilitator in another department. Which one of the following is most likely to be used before the program facilitator uses the computer?

Accepted Answer

A)  BitLocker 
B)  Disk Management Tool 
C)  Check Now Tool 
D)  Backup Tool 
A)  BitLocker 
B)  Disk Management Tool 
C)  Check Now Tool 
D)  Backup Tool

Question 5

SSD _______ technology stores more than one bit in each cell.

Accepted Answer

MLC, multi

Question 6

Which of the following is the biggest?

Accepted Answer

A)  Gigabyte 
B)  Exabyte 
C)  Petabyte 
D)  Terabyte 
A)  Gigabyte 
B)  Exabyte 
C)  Petabyte 
D)  Terabyte

Question 7

When using NTFS as a file system, what can be used to control the amount of hard disk space each user on the machine can have as a maximum?

Accepted Answer

A)  Logical drives 
B)  Disk quotas 
C)  Extended partitions 
D)  Security Center 
A)  Logical drives 
B)  Disk quotas 
C)  Extended partitions 
D)  Security Center

Question 8

A spanned volume requires a minimum of three hard drives.

Accepted Answer

A) True 
 B)False

Question 9

A teacher calls the helpdesk, "Hi, my name is Cheryl Schmidt. My IP phone won't work. Can you help me?

Accepted Answer

A)  "That Jim. He is always changing that Cisco CallManager server. This is probably because the server, DNS, the DHCP server, or the switch hasn't been configured for the proper VLAN. Let's start some good old-fashioned troubleshooting and get this problem resolved. " 
B)  "Let me try and solve the problem with you right now." 
C)  "Let me get some information from you so we can try to solve this problem." 
D)  "Now calm down, Ms. Schmidt. You know we techs have a lot of problems going on right now." 
A)  "That Jim. He is always changing that Cisco CallManager server. This is probably because the server, DNS, the DHCP server, or the switch hasn't been configured for the proper VLAN. Let's start some good old-fashioned troubleshooting and get this problem resolved. " 
B)  "Let me try and solve the problem with you right now." 
C)  "Let me get some information from you so we can try to solve this problem." 
D)  "Now calm down, Ms. Schmidt. You know we techs have a lot of problems going on right now."

Question 10

When using Windows, why is using NTFS as a file system a good idea? (Select all that apply.)

Accepted Answer

A)  It uses smaller cluster sizes. 
B)  It supports larger hard drive partitions. 
C)  It has more security options. 
D)  It supports faster access times. 
E)  It has been available as a file system for all Windows operating systems and versions of operating systems.
F) It is the only file system you can use the Disk Management tool to maintain the partitions. 
A)  It uses smaller cluster sizes. 
B)  It supports larger hard drive partitions. 
C)  It has more security options. 
D)  It supports faster access times. 
E)  It has been available as a file system for all Windows operating systems and versions of operating systems.
F) It is the only file system you can use the Disk Management tool to maintain the partitions.

Question 11

Which Windows XP utility can be used to delete unused files to reclaim some hard drive space?

Accepted Answer

A)  Desktop Cleanup 
B)  System Restore 
C)  ScanDisk 
D)  Disk Cleanup 
A)  Desktop Cleanup 
B)  System Restore 
C)  ScanDisk 
D)  Disk Cleanup

Question 12

Match the disk management status state with the description.
Active
Failed
Foreign
Offline
Online (errors)
Unknown
A. Drive taken from another computer
B. Check cabling and power
C. Need to initialize
D. Bootable partition
E. Use Check Now tool
F. Need to reactivate

Accepted Answer

The answer of Match the disk management status state with...

Question 13

The _______ process sets up the file system.

Accepted Answer

High-level

Question 14

What Windows tool is used to high-level format a second hard drive?

Accepted Answer

A)  Diskpart 
B)  FDISK 
C)  Disk Management 
D)  BIOS 
A)  Diskpart 
B)  FDISK 
C)  Disk Management 
D)  BIOS

Question 15

A high-pitched whining sound is a common sound for a hard drive.

Accepted Answer

A) True 
 B)False

Question 16

You have an internal SCSI hard drive, a SCSI controller, an external SCSI DVD drive, and an external SCSI CD-RW to connect to a SCSI chain. Assuming no preset restrictions on the hard drive ID, which is the best candidate for a SCSI ID of 6?

Accepted Answer

A)  The hard drive 
B)  The controller 
C)  The DVD drive 
D)  The CD-RW 
A)  The hard drive 
B)  The controller 
C)  The DVD drive 
D)  The CD-RW

Question 17

What do you do first if you get a boot message of Invalid System Disk?

Accepted Answer

A)  Check power and disk cabling. 
B)  Check BIOS boot sequence. 
C)  Use the bootrec /FIXBOOT command. 
D)  Use the fdisk command. 
A)  Check power and disk cabling. 
B)  Check BIOS boot sequence. 
C)  Use the bootrec /FIXBOOT command. 
D)  Use the fdisk command.

Question 18

You are repairing an older computer. The motherboard has two PATA IDE connectors. You have a DVD/CD-RW drive and two 400GB hard drives to put in the system. What is the optimum arrangement?

Accepted Answer

A)  The two hard drives connect to the primary IDE connector, and the DVD/CD-RW connects to the secondary IDE connector. 
B)  The DVD/CD-RW and the master hard drive on the primary IDE connector and the second hard drive on the secondary IDE connector. 
C)  The two hard drives on the secondary IDE connector and the DVD/CD-RW on the primary IDE connector. 
D)  The DVD/CD-RW on the secondary IDE connector, one hard drive on the primary IDE connector, and the other hard drive on a PCI or PCI -E IDE adapter. 
A)  The two hard drives connect to the primary IDE connector, and the DVD/CD-RW connects to the secondary IDE connector. 
B)  The DVD/CD-RW and the master hard drive on the primary IDE connector and the second hard drive on the secondary IDE connector. 
C)  The two hard drives on the secondary IDE connector and the DVD/CD-RW on the primary IDE connector. 
D)  The DVD/CD-RW on the secondary IDE connector, one hard drive on the primary IDE connector, and the other hard drive on a PCI or PCI -E IDE adapter.

Question 19

The step in preparing a hard drive that assigns drive letters to the hard drive is known as _______.

Accepted Answer

The answer of The step in preparing a hard drive...

Question 20

The _______ Windows program removes temporary files, empties the Recycle Bin, as well as other storage space saving techniques.

Accepted Answer

The answer of The _______ Windows program removes temporary files,...

One of the most effective ways of increasing computer performance is to increase the size of virtual memory.

_______ memory is when hard drive space is used as RAM.

List three interfaces that could be used with a removable data storage unit such as an external hard drive.

SSD _______ technology stores more than one bit in each cell.

Which of the following is the biggest?

When using NTFS as a file system, what can be used to control the amount of hard disk space each user on the machine can have as a maximum?

A spanned volume requires a minimum of three hard drives.

A teacher calls the helpdesk, "Hi, my name is Cheryl Schmidt. My IP phone won't work. Can you help me?

When using Windows, why is using NTFS as a file system a good idea? (Select all that apply.)

Which Windows XP utility can be used to delete unused files to reclaim some hard drive space?

Match the disk management status state with the description. Active Failed Foreign Offline Online (errors) Unknown A. Drive taken from another computer B. Check cabling and power C. Need to initialize D. Bootable partition E. Use Check Now tool F. Need to reactivate

The _______ process sets up the file system.

What Windows tool is used to high-level format a second hard drive?

A high-pitched whining sound is a common sound for a hard drive.

You have an internal SCSI hard drive, a SCSI controller, an external SCSI DVD drive, and an external SCSI CD-RW to connect to a SCSI chain. Assuming no preset restrictions on the hard drive ID, which is the best candidate for a SCSI ID of 6?

What do you do first if you get a boot message of Invalid System Disk?

You are repairing an older computer. The motherboard has two PATA IDE connectors. You have a DVD/CD-RW drive and two 400GB hard drives to put in the system. What is the optimum arrangement?

The step in preparing a hard drive that assigns drive letters to the hard drive is known as _______.

The _______ Windows program removes temporary files, empties the Recycle Bin, as well as other storage space saving techniques.

Introduction to Computer Repair

On the Motherboard

System Configuration

Disassembly and Power

Logical Troubleshooting

Memory

Multimedia Devices

Other Peripherals

Computing Design

Basic Operating Systems

Windows Xp, Vista, and 7

Internet Connectivity

Introduction to Networking

Computer and Network Security

Filters

Exam 7: Storage Devices

One of the most effective ways of increasing computer performance is to increase the size of virtual memory.

_______ memory is when hard drive space is used as RAM.

List three interfaces that could be used with a removable data storage unit such as an external hard drive.

SSD _______ technology stores more than one bit in each cell.

Which of the following is the biggest?

When using NTFS as a file system, what can be used to control the amount of hard disk space each user on the machine can have as a maximum?

A spanned volume requires a minimum of three hard drives.

A teacher calls the helpdesk, "Hi, my name is Cheryl Schmidt. My IP phone won't work. Can you help me?

When using Windows, why is using NTFS as a file system a good idea? (Select all that apply.)

Which Windows XP utility can be used to delete unused files to reclaim some hard drive space?

Match the disk management status state with the description. Active Failed Foreign Offline Online (errors) Unknown A. Drive taken from another computer B. Check cabling and power C. Need to initialize D. Bootable partition E. Use Check Now tool F. Need to reactivate

The _______ process sets up the file system.

What Windows tool is used to high-level format a second hard drive?

A high-pitched whining sound is a common sound for a hard drive.

You have an internal SCSI hard drive, a SCSI controller, an external SCSI DVD drive, and an external SCSI CD-RW to connect to a SCSI chain. Assuming no preset restrictions on the hard drive ID, which is the best candidate for a SCSI ID of 6?

What do you do first if you get a boot message of Invalid System Disk?

You are repairing an older computer. The motherboard has two PATA IDE connectors. You have a DVD/CD-RW drive and two 400GB hard drives to put in the system. What is the optimum arrangement?

The step in preparing a hard drive that assigns drive letters to the hard drive is known as _______.

The _______ Windows program removes temporary files, empties the Recycle Bin, as well as other storage space saving techniques.

Introduction to Computer Repair

On the Motherboard

System Configuration

Disassembly and Power

Logical Troubleshooting

Memory

Multimedia Devices

Other Peripherals

Computing Design

Basic Operating Systems

Windows Xp, Vista, and 7

Internet Connectivity

Introduction to Networking

Computer and Network Security

Filters