Question 1

Which question below is an example of a situational question?

Accepted Answer

A)  "Suppose you were giving a sales presentation and a difficult technical question arose that you could not answer. What would you do?" 
B)  "Based on your past work experience, what is the most significant action you have ever taken to help out a co-worker?" 
C)  "What work experiences, training, or other qualifications do you have for working in a teamwork environment?" 
D)  "What factors should one consider when developing a television advertising campaign?" 
A)  "Suppose you were giving a sales presentation and a difficult technical question arose that you could not answer. What would you do?" 
B)  "Based on your past work experience, what is the most significant action you have ever taken to help out a co-worker?" 
C)  "What work experiences, training, or other qualifications do you have for working in a teamwork environment?" 
D)  "What factors should one consider when developing a television advertising campaign?" A

Question 2

Which of the following characteristics of an interview would most likely raise concerns about interview discrimination?

Accepted Answer

A)  job-related questions 
B)  multiple interviewers 
C)  subjective interview questions 
D)  standardized interview administration 
A)  job-related questions 
B)  multiple interviewers 
C)  subjective interview questions 
D)  standardized interview administration C

Question 3

How many interviewers usually make up a panel interview?

Accepted Answer

A)  0-1 
B)  2-3 
C)  5-6 
D)  7-9 
A)  0-1 
B)  2-3 
C)  5-6 
D)  7-9 B

Question 4

Which of the following is an example of a job knowledge question?

Accepted Answer

A)  "What are the legal restrictions regarding the use of telemarketing for consumers who have a past relationship with a company?" 
B)  "Suppose you were confronted with an angry customer who threatened to sue the company. What would you do?" 
C)  "Mike and Todd have $21 between them. Mike has $20 more than Todd has. How much has Mike and how much has Todd?" 
D)  "Can you tell me about a time in the past when you used leadership skills to handle a difficult situation?" 
A)  "What are the legal restrictions regarding the use of telemarketing for consumers who have a past relationship with a company?" 
B)  "Suppose you were confronted with an angry customer who threatened to sue the company. What would you do?" 
C)  "Mike and Todd have $21 between them. Mike has $20 more than Todd has. How much has Mike and how much has Todd?" 
D)  "Can you tell me about a time in the past when you used leadership skills to handle a difficult situation?"

Question 5

Dr.Ross is interviewing for a position as Assistant Professor of Biology.His interview is conducted by a team of other faculty members in the department who interview him simultaneously and then combine their ratings into one score.This is an example of a ________ interview.

Accepted Answer

A)  serial 
B)  panel 
C)  one-on-one 
D)  mass 
A)  serial 
B)  panel 
C)  one-on-one 
D)  mass

Question 6

What three ways can selection interviews be classified? How does each classification affect an interview?

Accepted Answer

Selection interviews can be classified a

Question 7

Marion Franklin is the CEO of a local real estate company,Action Realty.The community has seen an increase in population over the last two years,and new neighborhoods are being built as a result.Marion's staff of realtors is very busy,and Marion needs to hire a new agent.Although Marion has hired agents in the past,they have not always turned out to be as successful as she had hoped.Marion is considering making changes to the way she interviews job candidates. Which of the following would most likely improve the reliability and validity of Marion's selection process?

Accepted Answer

A)  asking all applicants the same questions 
B)  holding Web-assisted interviews with candidates 
C)  conducting stress interviews by a group of interviewers 
D)  using the speed dating approach to interviewing applicants 
A)  asking all applicants the same questions 
B)  holding Web-assisted interviews with candidates 
C)  conducting stress interviews by a group of interviewers 
D)  using the speed dating approach to interviewing applicants

Question 8

Consider the question: "What factors should be considered when developing a customer database?" What type of question is this?

Accepted Answer

A)  background question 
B)  past behavior question 
C)  situational question 
D)  job knowledge question 
A)  background question 
B)  past behavior question 
C)  situational question 
D)  job knowledge question

Question 9

Computer-aided interviews are primarily used to administer and score essay questions.

Accepted Answer

A) True 
 B)False

Question 10

Research indicates that interviewers typically have negative reactions towards candidates who have child-care needs or who are wheelchair-bound.

Accepted Answer

A) True 
 B)False

Question 11

What is the second step in the procedure for developing a guide for a structured situational interview?

Accepted Answer

A)  rate the job's main duties 
B)  create interview questions 
C)  create benchmark answers 
D)  appoint the interview panel 
A)  rate the job's main duties 
B)  create interview questions 
C)  create benchmark answers 
D)  appoint the interview panel

Question 12

Kevin is interviewing for a position as a public relations specialist in a communications firm.He first meets with the HR manager.Afterwards,he meets with the department manager.Finally,he meets with the company president.Kevin is most likely experiencing a ________ interview.

Accepted Answer

A)  board 
B)  panel 
C)  serial 
D)  mass 
A)  board 
B)  panel 
C)  serial 
D)  mass

Question 13

What is the best way to avoid most interview errors?

Accepted Answer

A)  conduct panel interviews 
B)  use a structured interviewing format 
C)  utilize computerized interviewing technology 
D)  ask only situational questions during the interview 
A)  conduct panel interviews 
B)  use a structured interviewing format 
C)  utilize computerized interviewing technology 
D)  ask only situational questions during the interview

Question 14

Which of the following statements is representative of what might be asked in a behavioral interview?

Accepted Answer

A)  "Consider a time when you were faced with an angry client. What did you do to turn the situation around?" 
B)  "We are concerned with employee pilferage. As a manager here, how would you go about discouraging this behavior?" 
C)  "Employees in this division are frequently under a great deal of pressure. How do you think you would handle the stress of the position?" 
D)  "What would you do if a subordinate threatened to sue the company for discrimination?" 
A)  "Consider a time when you were faced with an angry client. What did you do to turn the situation around?" 
B)  "We are concerned with employee pilferage. As a manager here, how would you go about discouraging this behavior?" 
C)  "Employees in this division are frequently under a great deal of pressure. How do you think you would handle the stress of the position?" 
D)  "What would you do if a subordinate threatened to sue the company for discrimination?"

Question 15

How can a firm protect itself from charges of discrimination in its interview process? What is the role of testers in employment discrimination?

Accepted Answer

It is best that employment interviewers

Question 16

In a stress interview,the interviewer seeks to make the applicant uncomfortable with rude questions.

Accepted Answer

A) True 
 B)False

Question 17

According to the text,selection interviews are classified by all of the following factors EXCEPT ________.

Accepted Answer

A)  administration 
B)  structure 
C)  content 
D)  length 
A)  administration 
B)  structure 
C)  content 
D)  length

Question 18

In a structured situational interview,interview questions should primarily address ________.

Accepted Answer

A)  essential job duties 
B)  occupational benefits 
C)  salary requirements 
D)  personality issues 
A)  essential job duties 
B)  occupational benefits 
C)  salary requirements 
D)  personality issues

Question 19

Which of the following best explains why an increasing number of firms use the Internet to conduct prescreening interviews?

Accepted Answer

A)  high number of foreign applicants 
B)  globalization of manufacturing firms 
C)  lawsuits involving panel interviews 
D)  reduced recruitment budgets 
A)  high number of foreign applicants 
B)  globalization of manufacturing firms 
C)  lawsuits involving panel interviews 
D)  reduced recruitment budgets

Question 20

Which of the following is a common characteristic of computerized interviews?

Accepted Answer

A)  rapid questions 
B)  puzzle questions 
C)  follow-up questions 
D)  open-ended questions 
A)  rapid questions 
B)  puzzle questions 
C)  follow-up questions 
D)  open-ended questions

Which question below is an example of a situational question?

Which of the following characteristics of an interview would most likely raise concerns about interview discrimination?

How many interviewers usually make up a panel interview?

Which of the following is an example of a job knowledge question?

Dr.Ross is interviewing for a position as Assistant Professor of Biology.His interview is conducted by a team of other faculty members in the department who interview him simultaneously and then combine their ratings into one score.This is an example of a ________ interview.

What three ways can selection interviews be classified? How does each classification affect an interview?

Consider the question: "What factors should be considered when developing a customer database?" What type of question is this?

Computer-aided interviews are primarily used to administer and score essay questions.

Research indicates that interviewers typically have negative reactions towards candidates who have child-care needs or who are wheelchair-bound.

What is the second step in the procedure for developing a guide for a structured situational interview?

Kevin is interviewing for a position as a public relations specialist in a communications firm.He first meets with the HR manager.Afterwards,he meets with the department manager.Finally,he meets with the company president.Kevin is most likely experiencing a ________ interview.

What is the best way to avoid most interview errors?

Which of the following statements is representative of what might be asked in a behavioral interview?

How can a firm protect itself from charges of discrimination in its interview process? What is the role of testers in employment discrimination?

In a stress interview,the interviewer seeks to make the applicant uncomfortable with rude questions.

According to the text,selection interviews are classified by all of the following factors EXCEPT ________.

In a structured situational interview,interview questions should primarily address ________.

Which of the following best explains why an increasing number of firms use the Internet to conduct prescreening interviews?

Which of the following is a common characteristic of computerized interviews?

Introduction to Human Resource Management

Equal Opportunity and the Law

Human Resource Management Strategy and Analysis

Job Analysis and the Talent Management Process

Personnel Planning and Recruiting

Employee Testing and Selection

Training and Developing Employees

Performance Management and Appraisal

Employee Retention, Engagement, and Careers

Establishing Strategic Pay Plans

Pay for Performance and Financial Incentives

Benefits and Services

Ethics and Employee Rights and Discipline

Labor Relations and Collective Bargaining

Employee Safety and Health

Managing Global Human Resources

Managing Human Resources in Entrepreneurial Firms

Filters

Exam 7: Interviewing Candidates

Which question below is an example of a situational question?

Which of the following characteristics of an interview would most likely raise concerns about interview discrimination?

How many interviewers usually make up a panel interview?

Which of the following is an example of a job knowledge question?

Dr.Ross is interviewing for a position as Assistant Professor of Biology.His interview is conducted by a team of other faculty members in the department who interview him simultaneously and then combine their ratings into one score.This is an example of a ________ interview.

What three ways can selection interviews be classified? How does each classification affect an interview?

Consider the question: "What factors should be considered when developing a customer database?" What type of question is this?

Computer-aided interviews are primarily used to administer and score essay questions.

Research indicates that interviewers typically have negative reactions towards candidates who have child-care needs or who are wheelchair-bound.

What is the second step in the procedure for developing a guide for a structured situational interview?

Kevin is interviewing for a position as a public relations specialist in a communications firm.He first meets with the HR manager.Afterwards,he meets with the department manager.Finally,he meets with the company president.Kevin is most likely experiencing a ________ interview.

What is the best way to avoid most interview errors?

Which of the following statements is representative of what might be asked in a behavioral interview?

How can a firm protect itself from charges of discrimination in its interview process? What is the role of testers in employment discrimination?

In a stress interview,the interviewer seeks to make the applicant uncomfortable with rude questions.

According to the text,selection interviews are classified by all of the following factors EXCEPT ________.

In a structured situational interview,interview questions should primarily address ________.

Which of the following best explains why an increasing number of firms use the Internet to conduct prescreening interviews?

Which of the following is a common characteristic of computerized interviews?

Introduction to Human Resource Management

Equal Opportunity and the Law

Human Resource Management Strategy and Analysis

Job Analysis and the Talent Management Process

Personnel Planning and Recruiting

Employee Testing and Selection

Training and Developing Employees

Performance Management and Appraisal

Employee Retention, Engagement, and Careers

Establishing Strategic Pay Plans

Pay for Performance and Financial Incentives

Benefits and Services

Ethics and Employee Rights and Discipline

Labor Relations and Collective Bargaining

Employee Safety and Health

Managing Global Human Resources

Managing Human Resources in Entrepreneurial Firms

Filters