Question 1

How do nonverbal behaviors and impression management affect an interview?

Accepted Answer

An applicant's nonverbal behavior and us

Question 2

Candidates who make an initial bad impression on an interviewer are typically able to reverse the situation if they close the interview in a strong manner.

Accepted Answer

A) True 
 B)False

Question 3

Marion Franklin is the CEO of a local real estate company,Action Realty.The community has seen an increase in population over the last two years,and new neighborhoods are being built as a result.Marion's staff of realtors is very busy,and Marion needs to hire a new agent.Although Marion has hired agents in the past,they have not always turned out to be as successful as she had hoped.Marion is considering using the streamlined interview process to hire a new real estate agent. Which of the following questions would be most relevant for Marion to ask if she wants an employee with extensive knowledge in real estate?

Accepted Answer

A)  How do you handle sellers who believe their home is more valuable than it really is? 
B)  What are the loan options you would suggest for first-time home buyers? 
C)  What is the most frustrating aspect of being a realtor? 
D)  What motivated you to become a real estate agent? 
A)  How do you handle sellers who believe their home is more valuable than it really is? 
B)  What are the loan options you would suggest for first-time home buyers? 
C)  What is the most frustrating aspect of being a realtor? 
D)  What motivated you to become a real estate agent?

Question 4

Structured situational interviews contain situational questions,job knowledge questions,and willingness questions but not behavioral questions.

Accepted Answer

A) True 
 B)False

Question 5

Nondirective interviews follow no set format so the interviewer can ask follow-up questions and pursue points of interest as they develop.

Accepted Answer

A) True 
 B)False

Question 6

Which question below is an example of a behavioral question?

Accepted Answer

A)  "Can you tell me about a time when you solved a really difficult problem?" 
B)  "What is your attitude about working with a sales team instead of independently?" 
C)  "What factors do you consider before underwriting an insurance policy for a new client?" 
D)  "What are your long-term goals and aspirations as a social worker?" 
A)  "Can you tell me about a time when you solved a really difficult problem?" 
B)  "What is your attitude about working with a sales team instead of independently?" 
C)  "What factors do you consider before underwriting an insurance policy for a new client?" 
D)  "What are your long-term goals and aspirations as a social worker?"

Question 7

Nondirective interviews can be described as a little more than a general conversation.

Accepted Answer

A) True 
 B)False

Question 8

All of the following are guidelines for conducting an effective interview EXCEPT ________.

Accepted Answer

A)  taking brief notes during the interview 
B)  scheduling a private room for the interview 
C)  showing courtesy and friendliness towards the candidate 
D)  asking the candidate questions that require yes or no answers 
A)  taking brief notes during the interview 
B)  scheduling a private room for the interview 
C)  showing courtesy and friendliness towards the candidate 
D)  asking the candidate questions that require yes or no answers

Question 9

Interviews can be made more effective if the interviewer studies the job description and uses a standardized interview form.

Accepted Answer

A) True 
 B)False

Question 10

After creating questions for a structured situational interview,________ need to be developed for scoring purposes.

Accepted Answer

A)  grade definitions 
B)  alternative rankings 
C)  benchmark answers 
D)  human resource metrics 
A)  grade definitions 
B)  alternative rankings 
C)  benchmark answers 
D)  human resource metrics

Question 11

The primary purpose of conducting a stress interview is to determine ________.

Accepted Answer

A)  why an applicant wants to work for the firm 
B)  how an applicant solves complex problems 
C)  why an applicant lied on the resume 
D)  how an applicant handles criticism 
A)  why an applicant wants to work for the firm 
B)  how an applicant solves complex problems 
C)  why an applicant lied on the resume 
D)  how an applicant handles criticism

Question 12

When an interview is used to predict future job performance on the basis of an applicant's oral responses to oral inquiries,it is called a(n)________ interview.

Accepted Answer

A)  group 
B)  selection 
C)  benchmark 
D)  background 
A)  group 
B)  selection 
C)  benchmark 
D)  background

Question 13

All of the following will most likely improve the structure of an interview EXCEPT ________.

Accepted Answer

A)  using the same questions for all candidates 
B)  rating candidate answers against a scale 
C)  asking candidates to describe themselves 
D)  using a standardized interview form 
A)  using the same questions for all candidates 
B)  rating candidate answers against a scale 
C)  asking candidates to describe themselves 
D)  using a standardized interview form

Question 14

What is the first step in conducting an effective interview?

Accepted Answer

A)  studying the job description 
B)  developing relevant questions 
C)  establishing rapport with candidates 
D)  asking technical questions 
A)  studying the job description 
B)  developing relevant questions 
C)  establishing rapport with candidates 
D)  asking technical questions

Question 15

Which of the following refers to an error of judgment on the part of the interviewer due to interviewing one or more very good or very bad candidates just before the interview in question?

Accepted Answer

A)  context error 
B)  contrast error 
C)  recency error 
D)  primacy error 
A)  context error 
B)  contrast error 
C)  recency error 
D)  primacy error

Question 16

Which of the following is the primary disadvantage of using structured interviews during the employee selection process?

Accepted Answer

A)  higher potential for bias 
B)  limited validity and reliability 
C)  inconsistency across candidates 
D)  reduced opportunities for asking follow-up questions 
A)  higher potential for bias 
B)  limited validity and reliability 
C)  inconsistency across candidates 
D)  reduced opportunities for asking follow-up questions

Question 17

Which of the following questions would most likely be asked during a stress interview?

Accepted Answer

A)  "I see that you switched colleges four times before finally earning your degree. I think that reflects an inability to make good decisions and remain focused. What do you think?" 
B)  "Can you tell me about a time in the past when you used leadership skills to handle a difficult situation?" 
C)  "Mike and Todd have $21 between them. Mike has $20 more than Todd has. How much does Mike have and how much does Todd have?" 
D)  "Why are you leaving your current position and changing careers?" 
A)  "I see that you switched colleges four times before finally earning your degree. I think that reflects an inability to make good decisions and remain focused. What do you think?" 
B)  "Can you tell me about a time in the past when you used leadership skills to handle a difficult situation?" 
C)  "Mike and Todd have $21 between them. Mike has $20 more than Todd has. How much does Mike have and how much does Todd have?" 
D)  "Why are you leaving your current position and changing careers?"

Question 18

All of the following are common characteristics of computerized selection interviews EXCEPT ________.

Accepted Answer

A)  questions presented rapidly 
B)  response times measured for any delays 
C)  questions focused on experience and skills 
D)  essay questions based on hypothetical situations 
A)  questions presented rapidly 
B)  response times measured for any delays 
C)  questions focused on experience and skills 
D)  essay questions based on hypothetical situations

Question 19

Nonstructured interviews are preferred to directive interviews because they are more reliable and valid.

Accepted Answer

A) True 
 B)False

Question 20

Interviewers tend to be more influenced by unfavorable than favorable information about a candidate.

Accepted Answer

A) True 
 B)False

How do nonverbal behaviors and impression management affect an interview?

Candidates who make an initial bad impression on an interviewer are typically able to reverse the situation if they close the interview in a strong manner.

Structured situational interviews contain situational questions,job knowledge questions,and willingness questions but not behavioral questions.

Nondirective interviews follow no set format so the interviewer can ask follow-up questions and pursue points of interest as they develop.

Which question below is an example of a behavioral question?

Nondirective interviews can be described as a little more than a general conversation.

All of the following are guidelines for conducting an effective interview EXCEPT ________.

Interviews can be made more effective if the interviewer studies the job description and uses a standardized interview form.

After creating questions for a structured situational interview,________ need to be developed for scoring purposes.

The primary purpose of conducting a stress interview is to determine ________.

When an interview is used to predict future job performance on the basis of an applicant's oral responses to oral inquiries,it is called a(n)________ interview.

All of the following will most likely improve the structure of an interview EXCEPT ________.

What is the first step in conducting an effective interview?

Which of the following refers to an error of judgment on the part of the interviewer due to interviewing one or more very good or very bad candidates just before the interview in question?

Which of the following is the primary disadvantage of using structured interviews during the employee selection process?

Which of the following questions would most likely be asked during a stress interview?

All of the following are common characteristics of computerized selection interviews EXCEPT ________.

Nonstructured interviews are preferred to directive interviews because they are more reliable and valid.

Interviewers tend to be more influenced by unfavorable than favorable information about a candidate.

Introduction to Human Resource Management

Equal Opportunity and the Law

Human Resource Management Strategy and Analysis

Job Analysis and the Talent Management Process

Personnel Planning and Recruiting

Employee Testing and Selection

Training and Developing Employees

Performance Management and Appraisal

Employee Retention, Engagement, and Careers

Establishing Strategic Pay Plans

Pay for Performance and Financial Incentives

Benefits and Services

Ethics and Employee Rights and Discipline

Labor Relations and Collective Bargaining

Employee Safety and Health

Managing Global Human Resources

Managing Human Resources in Entrepreneurial Firms

Filters

Exam 7: Interviewing Candidates

How do nonverbal behaviors and impression management affect an interview?

Candidates who make an initial bad impression on an interviewer are typically able to reverse the situation if they close the interview in a strong manner.

Structured situational interviews contain situational questions,job knowledge questions,and willingness questions but not behavioral questions.

Nondirective interviews follow no set format so the interviewer can ask follow-up questions and pursue points of interest as they develop.

Which question below is an example of a behavioral question?

Nondirective interviews can be described as a little more than a general conversation.

All of the following are guidelines for conducting an effective interview EXCEPT ________.

Interviews can be made more effective if the interviewer studies the job description and uses a standardized interview form.

After creating questions for a structured situational interview,________ need to be developed for scoring purposes.

The primary purpose of conducting a stress interview is to determine ________.

When an interview is used to predict future job performance on the basis of an applicant's oral responses to oral inquiries,it is called a(n)________ interview.

All of the following will most likely improve the structure of an interview EXCEPT ________.

What is the first step in conducting an effective interview?

Which of the following refers to an error of judgment on the part of the interviewer due to interviewing one or more very good or very bad candidates just before the interview in question?

Which of the following is the primary disadvantage of using structured interviews during the employee selection process?

Which of the following questions would most likely be asked during a stress interview?

All of the following are common characteristics of computerized selection interviews EXCEPT ________.

Nonstructured interviews are preferred to directive interviews because they are more reliable and valid.

Interviewers tend to be more influenced by unfavorable than favorable information about a candidate.

Introduction to Human Resource Management

Equal Opportunity and the Law

Human Resource Management Strategy and Analysis

Job Analysis and the Talent Management Process

Personnel Planning and Recruiting

Employee Testing and Selection

Training and Developing Employees

Performance Management and Appraisal

Employee Retention, Engagement, and Careers

Establishing Strategic Pay Plans

Pay for Performance and Financial Incentives

Benefits and Services

Ethics and Employee Rights and Discipline

Labor Relations and Collective Bargaining

Employee Safety and Health

Managing Global Human Resources

Managing Human Resources in Entrepreneurial Firms

Filters