Exam 2: Gaining Competitive Advantage Through Information Systems

________ is the process of analyzing an organization's activities to determine where value is added to products and/or services and what costs are incurred for doing so.

A home-replication strategy can be referred to as an international strategy.

Ben White is the manager of a retail store.His work typically includes the routine,day-to-day interactions with customers and,once in a while,solving a customer's problem or dealing with a dissatisfied customer.Additionally,he has to keep track of inventory and issue an order for additional inventory with levels below a specified level.Ben is a(n)________ level manager.

With respect to general approaches for applying freeconomics to various industries,sale price of one item being reduced in order to sell something else of value is called ________ approach.

The managerial level of an organization is also known as the ________ level.

Tactical-level decision making is more structured and routine than operational-level decision making.

Freeconomics is the leveraging of digital technologies to ________.

Which of the following international business strategies is the most basic form of going global?

While assessing value of the IS infrastructure,________ value is derived from assessing the extent to which an investment helps to meet requirements for control,security,and integrity as required by a governing body or a key customer.

Which of the following defines marginal cost?

Managers at the ________ level include the president and chief executive officer,vice presidents,and possibly the board of directors.

With respect to decision making in organizations,________ decisions are those in which the procedures to follow for a given situation can be specified in advance.

Information systems at the ________ level are designed to automate repetitive activities,such as sales transaction processing,and to improve the efficiency of business processes and the customer interface.

Which of the following actions would an organization take if it decides to pursue a best-cost provider strategy?

________ are new technologies,products,or services that eventually surpass the existing dominant technology or product in a market.

Managerial-level decision making is referred to as semistructured decision making.

Managers in the ________ level of an organization are referred to as "executives."

Walmart pursues a ________ strategy,by which it offers the best prices in its industry on its goods and/or services.

According to the disruptive growth engine,executive leadership will allow a firm to ________.

Organizational learning is the ability of an organization to use past behavior and information to improve its business processes.