Question 1

Assembly processes are ________ activities.

Accepted Answer

A)  outbound logistics 
B)  marketing and sales 
C)  customer sales 
D)  administrative 
E)  operations and manufacturing 
A)  outbound logistics 
B)  marketing and sales 
C)  customer sales 
D)  administrative 
E)  operations and manufacturing

Question 2

Specifically,ERP extended components focus primarily on ________.

Accepted Answer

A)  customer relationship management and product lifecycle management 
B)  product lifecycle management and supply chain management 
C)  customer relationship management and human capital management 
D)  human capital management and supply chain management 
E)  customer relationship management and supply chain management 
A)  customer relationship management and product lifecycle management 
B)  product lifecycle management and supply chain management 
C)  customer relationship management and human capital management 
D)  human capital management and supply chain management 
E)  customer relationship management and supply chain management

Question 3

An internally focused system helps an organization coordinate with ________.

Accepted Answer

A)  its suppliers 
B)  its business partners 
C)  the government 
D)  its departments 
E)  its customers 
A)  its suppliers 
B)  its business partners 
C)  the government 
D)  its departments 
E)  its customers

Question 4

By breaking down business processes into individual services,organizations can react more swiftly to changing business needs.To achieve these benefits,services have to follow three main principles:

Accepted Answer

A)  reusability,interoperability,and reliability 
B)  reusability,reliability,and componentization 
C)  reusability,interoperability,and componentization 
D)  reusability,interoperability,and accessibility 
E)  reusability,accessibility,and componentization 
A)  reusability,interoperability,and reliability 
B)  reusability,reliability,and componentization 
C)  reusability,interoperability,and componentization 
D)  reusability,interoperability,and accessibility 
E)  reusability,accessibility,and componentization

Question 5

Whenever an order is placed with online retailers,the retailers put together the order,ship it,and charge the customer's credit card.This process of selling a product or service is known as the ________ process.

Accepted Answer

A)  make-to-order 
B)  time-to-market 
C)  order-to-cash 
D)  procure-to-pay 
E)  make-to-stock 
A)  make-to-order 
B)  time-to-market 
C)  order-to-cash 
D)  procure-to-pay 
E)  make-to-stock

Question 6

The core business processes common to most business organizations are order-to-cash,procure-to-pay,and make-to-stock.

Accepted Answer

A) True 
 B)False

Question 7

The hardware and software that must be implemented to support the applications that the primary activities use are a part of the ________ activities.

Accepted Answer

A)  human resources 
B)  technology development 
C)  procurement 
D)  inbound logistics 
E)  infrastructure 
A)  human resources 
B)  technology development 
C)  procurement 
D)  inbound logistics 
E)  infrastructure

Question 8

Which of the following is the first step in the procure-to-pay process?

Accepted Answer

A)  negotiate price and terms 
B)  issue purchase order 
C)  receive goods 
D)  receive invoice 
E)  settle payment 
A)  negotiate price and terms 
B)  issue purchase order 
C)  receive goods 
D)  receive invoice 
E)  settle payment

Question 9

Which of the following is typically the first step in the make-to-stock process?

Accepted Answer

A)  scheduling production 
B)  procuring inputs 
C)  processing sales orders 
D)  negotiating price and terms 
E)  creating customer records 
A)  scheduling production 
B)  procuring inputs 
C)  processing sales orders 
D)  negotiating price and terms 
E)  creating customer records

Question 10

In the order-to-cash process,once "checking credit" is done,it is followed by ________.

Accepted Answer

A)  collecting payment 
B)  creating an order 
C)  allocating stock 
D)  picking,packing,and shipping 
E)  preparing and sending the invoice 
A)  collecting payment 
B)  creating an order 
C)  allocating stock 
D)  picking,packing,and shipping 
E)  preparing and sending the invoice

Question 11

The several processes associated with the acquiring of goods from external vendors are collectively referred to as the ________ process.

Accepted Answer

A)  make-to-stock 
B)  make-to-order 
C)  order-to-cash 
D)  plan-to-produce 
E)  procure-to-pay 
A)  make-to-stock 
B)  make-to-order 
C)  order-to-cash 
D)  plan-to-produce 
E)  procure-to-pay

Question 12

In the context of core business processes,which of the following uses a push-based approach?

Accepted Answer

A)  order-to-cash 
B)  procure-to-pay 
C)  production-to-order 
D)  make-to-stock 
E)  make-to-order 
A)  order-to-cash 
B)  procure-to-pay 
C)  production-to-order 
D)  make-to-stock 
E)  make-to-order

Question 13

According to business process management,which of the following would be the next step taken by management after identifying the ways in which the information systems can be used?

Accepted Answer

A)  identifying the critical processes that are to be redesigned 
B)  understanding and measuring the existing processes as a baseline for future improvements 
C)  reducing costs and shortening the time it takes to get products to market 
D)  designing and implementing a prototype of the new process 
E)  developing a vision for the organization that specifies the business objectives 
A)  identifying the critical processes that are to be redesigned 
B)  understanding and measuring the existing processes as a baseline for future improvements 
C)  reducing costs and shortening the time it takes to get products to market 
D)  designing and implementing a prototype of the new process 
E)  developing a vision for the organization that specifies the business objectives

Question 14

________ immediately after the purchase order is issued in the procure-to-pay process.

Accepted Answer

A)  Payment is settled 
B)  Price and terms are negotiated 
C)  Credit is checked 
D)  Goods are received 
E)  Invoices are received 
A)  Payment is settled 
B)  Price and terms are negotiated 
C)  Credit is checked 
D)  Goods are received 
E)  Invoices are received

Question 15

The make-to-order process uses the pull-based approach.

Accepted Answer

A) True 
 B)False

Question 16

Which of the following statements is true with regards to packaged and custom software?

Accepted Answer

A)  Packaged software are applications that are designed and developed exclusively for a specific organization. 
B)  The development costs of custom software are much higher than for packaged software because of the time,money,and resources that are required to design and develop them. 
C)  Packaged software is well suited for tasks that are unique to a particular business. 
D)  Custom software is cost effective since the vendor that builds the application can spread out development costs through selling to a large number of users. 
E)  Custom software is highly useful for standardized,repetitive tasks,such as writing a report or preparing a presentation. 
A)  Packaged software are applications that are designed and developed exclusively for a specific organization. 
B)  The development costs of custom software are much higher than for packaged software because of the time,money,and resources that are required to design and develop them. 
C)  Packaged software is well suited for tasks that are unique to a particular business. 
D)  Custom software is cost effective since the vendor that builds the application can spread out development costs through selling to a large number of users. 
E)  Custom software is highly useful for standardized,repetitive tasks,such as writing a report or preparing a presentation.

Question 17

Which of the following types of software is best suited for tasks that are unique to a particular business?

Accepted Answer

A)  collaborative 
B)  custom 
C)  groupware 
D)  packaged 
E)  ready-made application 
A)  collaborative 
B)  custom 
C)  groupware 
D)  packaged 
E)  ready-made application

Question 18

The main objective of enterprise systems is to create competitive advantage by streamlining business activities within and outside a company.

Accepted Answer

A) True 
 B)False

Question 19

Which of the following software is cost effective since the vendor that builds the application spreads out the development costs by selling copies to a large number of users?

Accepted Answer

A)  packaged software 
B)  bespoke software 
C)  adapted software 
D)  corrected software 
E)  custom software 
A)  packaged software 
B)  bespoke software 
C)  adapted software 
D)  corrected software 
E)  custom software

Question 20

For most businesses,the ________ process entails several subprocesses including creating a customer record,checking the customer's creditworthiness,creating an order,checking and allocating stock,and shipping.

Accepted Answer

A)  order-to-cash 
B)  make-to-order 
C)  procure-to-pay 
D)  make-to-stock 
E)  plan-to-produce 
A)  order-to-cash 
B)  make-to-order 
C)  procure-to-pay 
D)  make-to-stock 
E)  plan-to-produce

Assembly processes are ________ activities.

Specifically,ERP extended components focus primarily on ________.

An internally focused system helps an organization coordinate with ________.

By breaking down business processes into individual services,organizations can react more swiftly to changing business needs.To achieve these benefits,services have to follow three main principles:

Whenever an order is placed with online retailers,the retailers put together the order,ship it,and charge the customer's credit card.This process of selling a product or service is known as the ________ process.

The core business processes common to most business organizations are order-to-cash,procure-to-pay,and make-to-stock.

The hardware and software that must be implemented to support the applications that the primary activities use are a part of the ________ activities.

Which of the following is the first step in the procure-to-pay process?

Which of the following is typically the first step in the make-to-stock process?

In the order-to-cash process,once "checking credit" is done,it is followed by ________.

The several processes associated with the acquiring of goods from external vendors are collectively referred to as the ________ process.

In the context of core business processes,which of the following uses a push-based approach?

According to business process management,which of the following would be the next step taken by management after identifying the ways in which the information systems can be used?

________ immediately after the purchase order is issued in the procure-to-pay process.

The make-to-order process uses the pull-based approach.

Which of the following statements is true with regards to packaged and custom software?

Which of the following types of software is best suited for tasks that are unique to a particular business?

The main objective of enterprise systems is to create competitive advantage by streamlining business activities within and outside a company.

Which of the following software is cost effective since the vendor that builds the application spreads out the development costs by selling copies to a large number of users?

For most businesses,the ________ process entails several subprocesses including creating a customer record,checking the customer's creditworthiness,creating an order,checking and allocating stock,and shipping.

Managing in the Digital World

Gaining Competitive Advantage Through Information Systems

Managing the Information Systems Infrastructure and Services

Enabling Business-to-Consumer Electronic Commerce

Enhancing Organizational Communication and Collaboration Using Social Media

Enhancing Business Intelligence Using Information Systems

Strengthening Business-to-Business Relationships via Supply Chain and Customer Relationship

Developing and Acquiring Information Systems

Securing Information Systems

Foundations of Information Systems Infrastructure

Filters

Exam 7: Enhancing Business Processes Using Enterprise Information Systems

Assembly processes are ________ activities.

Specifically,ERP extended components focus primarily on ________.

An internally focused system helps an organization coordinate with ________.

By breaking down business processes into individual services,organizations can react more swiftly to changing business needs.To achieve these benefits,services have to follow three main principles:

Whenever an order is placed with online retailers,the retailers put together the order,ship it,and charge the customer's credit card.This process of selling a product or service is known as the ________ process.

The core business processes common to most business organizations are order-to-cash,procure-to-pay,and make-to-stock.

The hardware and software that must be implemented to support the applications that the primary activities use are a part of the ________ activities.

Which of the following is the first step in the procure-to-pay process?

Which of the following is typically the first step in the make-to-stock process?

In the order-to-cash process,once "checking credit" is done,it is followed by ________.

The several processes associated with the acquiring of goods from external vendors are collectively referred to as the ________ process.

In the context of core business processes,which of the following uses a push-based approach?

According to business process management,which of the following would be the next step taken by management after identifying the ways in which the information systems can be used?

________ immediately after the purchase order is issued in the procure-to-pay process.

The make-to-order process uses the pull-based approach.

Which of the following statements is true with regards to packaged and custom software?

Which of the following types of software is best suited for tasks that are unique to a particular business?

The main objective of enterprise systems is to create competitive advantage by streamlining business activities within and outside a company.

Which of the following software is cost effective since the vendor that builds the application spreads out the development costs by selling copies to a large number of users?

For most businesses,the ________ process entails several subprocesses including creating a customer record,checking the customer's creditworthiness,creating an order,checking and allocating stock,and shipping.

Managing in the Digital World

Gaining Competitive Advantage Through Information Systems

Managing the Information Systems Infrastructure and Services

Enabling Business-to-Consumer Electronic Commerce

Enhancing Organizational Communication and Collaboration Using Social Media

Enhancing Business Intelligence Using Information Systems

Strengthening Business-to-Business Relationships via Supply Chain and Customer Relationship

Developing and Acquiring Information Systems

Securing Information Systems

Foundations of Information Systems Infrastructure

Filters