Exam 7: Enhancing Business Processes Using Enterprise Information Systems

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Briefly explain enterprise resource planning core components.

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A system that communicates across organizational boundaries is sometimes referred to as an interorganizational system (IOS).

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Using service-oriented architecture,business processes are broken down into individual components that are designed to achieve the desired results for the service consumer.

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Internally focused systems coordinate business processes with customers,suppliers,and business partners.

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Legacy systems can prove problematic when information from multiple departmental systems is required to support business processes and decision making.Which of the following is most similar to the above scenario?

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Systems that focus on the specific needs of individual departments are typically not designed to communicate with other systems in the organization and are therefore referred to as stand-alone applications.

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Which of the following is true regarding enterprise resource planning (ERP)?

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Packaged software is ________.

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Enterprise resource planning extended components support internal operations such as financial management,operations management,and human resource management.

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In the procure-to-pay process,the negotiation of price and terms is followed by ________.

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A system that communicates across organizational boundaries is sometimes referred to as a(n)________.

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Why do organizations need integrated enterprise systems?

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The order-to-cash process entails subprocesses such as price and terms negotiations,issuing of the purchase order,receiving the goods,and receiving and paying the invoice.

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Which of the following is a core activity?

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An online retailer has finished creating a customer record.What would be the next step for the retailer in an order-to-cash process?

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Receiving the goods is followed by ________ in the procure-to-pay process.

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Outbound logistics activities focus on the ________.

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Traditionally,companies are organized around five distinct functional areas.Which of the following is one of those areas?

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Enterprise resource planning replaces stand-alone applications by providing various modules based on a common database and similar application interfaces that service the entire enterprise rather than portions of it.

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How is business process management similar to quality improvement approaches such as total quality management?

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