Exam 12: Fulfilling E-Commerce Orders and Other Ec Support Services

With a rolling warehouse,products on the delivery truck are not preassigned to a retailer,but the decision about the quantity to unload at each destination is made at the time of unloading,which lowers logistics costs.

Logistics is the process of planning,implementing,and controlling the efficient and effective flow and storage of goods,services,and related information from point of origin to point of consumption to meet customer requirements.

________ refers to the degree to which the agents themselves travel over the network.

________ is a logistics model in which components for a product may come from two or more different physical locations and are shipped directly to the customer's location.

An effective way to solve order fulfillment problems is for an organization to:

Intermediaries that prepare goods for shipping are ________.

Which of the following is not an EC service?

Software agents are called ________ if they have the capacity to adapt or modify their behavior.

The order fulfillment process differs between B2B and B2C activities,between the delivery of goods and of services,and between small and large products.

EC logistics,or e-logistics,refers to the logistics of EC systems mainly in B2B.

Intelligent agents are also closely related to software agents,which are autonomous software programs that carry out tasks on behalf of users.

All of the following companies have created networks for the rapid distribution and speedy delivery of products except:

A(n)________ is a software system that helps in managing warehouses.

________ is the movement of returns from customers to vendors or retailers.

Automated warehouses include all of the following except:

Software agents are classified as mobile agents if they have the capacity to adapt or modify their behavior.

The analysis of Web data,called ________,can be facilitated by agents that can analyze large volumes of data very rapidly.

Eyes,cameras,laser range finders,and search engines are intelligent agents known as ________.

The key objectives of ________ are delivery of materials and services at the right time,place,and cost.

Uncertainties,lack of coordination,and an inability or refusal to share information among business partners create EC ________ problems.