Question 1

________ are software agents that move to other systems,performing tasks there.

Accepted Answer

The answer of ________ are software agents that move to...

Question 2

A logistics system supports most of the business systems using a single database that contains the data needed for a variety of business functions such as manufacturing,supply chain management,financials,projects,human resources,and customer relationship management.

Accepted Answer

A) True 
 B)False

Question 3

How does traditional logistics typically differ from EC logistics?

Accepted Answer

A) EC logistics deals with the movement of large amounts of materials to a few destinations. 
B) Traditional logistics deals with the movement of large amounts of materials to a few destinations. 
C) EC logistics is more predictable because demand is stable and consistent. 
D) Traditional logistic shipments typically are small parcels sent to many customers' homes. 
A) EC logistics deals with the movement of large amounts of materials to a few destinations. 
B) Traditional logistics deals with the movement of large amounts of materials to a few destinations. 
C) EC logistics is more predictable because demand is stable and consistent. 
D) Traditional logistic shipments typically are small parcels sent to many customers' homes.

Question 4

Define ERP.List three potential benefits of ERP systems.

Accepted Answer

Enterprise resource planning (ERP)is an

Question 5

________ includes the activities that support fulfillment of orders,such as packing,delivery,accounting,and logistics.

Accepted Answer

A) Order fulfillment 
B) Front-office operations 
C) Back-office operations 
D) Logistics 
A) Order fulfillment 
B) Front-office operations 
C) Back-office operations 
D) Logistics

Question 6

________ are factories that work on a totally integrated automation that enables mass customization to be executed at a reasonable cost and speed.

Accepted Answer

Intelligen

Question 7

One issue typical to EC is that EC is based on the concept of pull operations that begin with an order,frequently a customized one.

Accepted Answer

A) True 
 B)False

Question 8

The inability to deliver products on time is a typical problem in offline commerce,but not online commerce.

Accepted Answer

A) True 
 B)False

Question 9

________ is a logistics model in which components for a product may come from two or more different physical locations and are shipped directly to the customer's location.

Accepted Answer

The answer of ________ is a logistics model in which...

Question 10

Amazon.com's initial business model called for:

Accepted Answer

A) mobile retailing that had numerous portable or rented warehouses with small inventories. 
B) virtual retailing that had no warehouses and no inventory 
C) mobile retailing that had a central warehouse with a large inventory. 
D) virtual retailing with two large warehouses in high-volume locations. 
A) mobile retailing that had numerous portable or rented warehouses with small inventories. 
B) virtual retailing that had no warehouses and no inventory 
C) mobile retailing that had a central warehouse with a large inventory. 
D) virtual retailing with two large warehouses in high-volume locations.

Question 11

IBM pioneered the production of the components of computers via mass production and to offer customization in their assembly.

Accepted Answer

A) True 
 B)False

Question 12

Benefits of warehouse management systems include all of the following except:

Accepted Answer

A) increasing bullwhip effect 
B) managing receiving 
C) decreasing the incidence of out-of-stocks 
D) reducing inventory 
A) increasing bullwhip effect 
B) managing receiving 
C) decreasing the incidence of out-of-stocks 
D) reducing inventory

Question 13

Explain typical supply chain problems in both offline and online commerce.

Accepted Answer

The inability to deliver products on tim

Question 14

Pure EC companies are likely to have more problems because they do not have a logistics infrastructure already in place and are forced to use external logistics services rather than in-house departments for these functions.

Accepted Answer

A) True 
 B)False

Question 15

The Boston Consulting Group found that the ________ was the number-two reason shoppers cited for refusing to buy on the Web frequently.

Accepted Answer

A) absence of a good return mechanism 
B) lack of security 
C) inability to compare products 
D) delay in receiving products 
A) absence of a good return mechanism 
B) lack of security 
C) inability to compare products 
D) delay in receiving products

Question 16

An effective way to solve order fulfillment problems is for an organization to partner with UPS,FedEx,or other shippers.

Accepted Answer

A) True 
 B)False

Question 17

Order taking can be done via:

Accepted Answer

A) EDI,EDI/Internet,the Internet,or an extranet,and it may be fully automated. 
B) EDI,EDI/Internet,the Internet,or an extranet. 
C) EDI,EDI/Internet,or the Internet. 
D) the Internet or an extranet,and it may be fully automated. 
A) EDI,EDI/Internet,the Internet,or an extranet,and it may be fully automated. 
B) EDI,EDI/Internet,the Internet,or an extranet. 
C) EDI,EDI/Internet,or the Internet. 
D) the Internet or an extranet,and it may be fully automated.

Question 18

Many supply chain problems exist,stemming from uncertainties and from the need to coordinate several activities,internal units,and business partners.jeopardize order fulfillment.

Accepted Answer

A) True 
 B)False

Question 19

________ are activities that support fulfillment of orders,such as packing,delivery,accounting,and logistics.

Accepted Answer

Back-offic

Question 20

Order fulfillment refers only to providing customers with what they have ordered and doing so on time.

Accepted Answer

A) True 
 B)False

________ are software agents that move to other systems,performing tasks there.

A logistics system supports most of the business systems using a single database that contains the data needed for a variety of business functions such as manufacturing,supply chain management,financials,projects,human resources,and customer relationship management.

How does traditional logistics typically differ from EC logistics?

Define ERP.List three potential benefits of ERP systems.

________ includes the activities that support fulfillment of orders,such as packing,delivery,accounting,and logistics.

________ are factories that work on a totally integrated automation that enables mass customization to be executed at a reasonable cost and speed.

One issue typical to EC is that EC is based on the concept of pull operations that begin with an order,frequently a customized one.

The inability to deliver products on time is a typical problem in offline commerce,but not online commerce.

________ is a logistics model in which components for a product may come from two or more different physical locations and are shipped directly to the customer's location.

Amazon.com's initial business model called for:

IBM pioneered the production of the components of computers via mass production and to offer customization in their assembly.

Benefits of warehouse management systems include all of the following except:

Explain typical supply chain problems in both offline and online commerce.

Pure EC companies are likely to have more problems because they do not have a logistics infrastructure already in place and are forced to use external logistics services rather than in-house departments for these functions.

The Boston Consulting Group found that the ________ was the number-two reason shoppers cited for refusing to buy on the Web frequently.

An effective way to solve order fulfillment problems is for an organization to partner with UPS,FedEx,or other shippers.

Order taking can be done via:

Many supply chain problems exist,stemming from uncertainties and from the need to coordinate several activities,internal units,and business partners.jeopardize order fulfillment.

________ are activities that support fulfillment of orders,such as packing,delivery,accounting,and logistics.

Order fulfillment refers only to providing customers with what they have ordered and doing so on time.

Overview of Electronic Commerce

E-Marketplaces: Mechanisms, tools, and Impacts of E-Commerce

Retailing in Electronic Commerce: Products and Services

Consumer Behavior,internet Marketing,and Advertising

B2b E-Commerce

E-Supply Chains, collaborative Commerce, and Corporate Portals

Innovative EC Systems: From E-Government and E-Learning to Consumer-To-Consumer Commerce

Mobile Computing and Commerce,and Pervasive Computing

The Web 2.0 Environment and Social Networks

E-Commerce Fraud and Security

Electronic Commerce Payment Systems

E-Commerce Strategy and Global EC

Economics and Justification of Electronic Commerce

Launching a Successful Online Business and Ec Projects

Regulatory,ethical,and Compliance Issues in EC

Dynamic Trading: E-Auctions, bartering, and Negotiations

Building E-Commerce Applications and Infrastructure

Filters

Exam 12: Fulfilling E-Commerce Orders and Other Ec Support Services

________ are software agents that move to other systems,performing tasks there.

A logistics system supports most of the business systems using a single database that contains the data needed for a variety of business functions such as manufacturing,supply chain management,financials,projects,human resources,and customer relationship management.

How does traditional logistics typically differ from EC logistics?

Define ERP.List three potential benefits of ERP systems.

________ includes the activities that support fulfillment of orders,such as packing,delivery,accounting,and logistics.

________ are factories that work on a totally integrated automation that enables mass customization to be executed at a reasonable cost and speed.

One issue typical to EC is that EC is based on the concept of pull operations that begin with an order,frequently a customized one.

The inability to deliver products on time is a typical problem in offline commerce,but not online commerce.

________ is a logistics model in which components for a product may come from two or more different physical locations and are shipped directly to the customer's location.

Amazon.com's initial business model called for:

IBM pioneered the production of the components of computers via mass production and to offer customization in their assembly.

Benefits of warehouse management systems include all of the following except:

Explain typical supply chain problems in both offline and online commerce.

Pure EC companies are likely to have more problems because they do not have a logistics infrastructure already in place and are forced to use external logistics services rather than in-house departments for these functions.

The Boston Consulting Group found that the ________ was the number-two reason shoppers cited for refusing to buy on the Web frequently.

An effective way to solve order fulfillment problems is for an organization to partner with UPS,FedEx,or other shippers.

Order taking can be done via:

Many supply chain problems exist,stemming from uncertainties and from the need to coordinate several activities,internal units,and business partners.jeopardize order fulfillment.

________ are activities that support fulfillment of orders,such as packing,delivery,accounting,and logistics.

Order fulfillment refers only to providing customers with what they have ordered and doing so on time.

Overview of Electronic Commerce

E-Marketplaces: Mechanisms, tools, and Impacts of E-Commerce

Retailing in Electronic Commerce: Products and Services

Consumer Behavior,internet Marketing,and Advertising

B2b E-Commerce

E-Supply Chains, collaborative Commerce, and Corporate Portals

Innovative EC Systems: From E-Government and E-Learning to Consumer-To-Consumer Commerce

Mobile Computing and Commerce,and Pervasive Computing

The Web 2.0 Environment and Social Networks

E-Commerce Fraud and Security

Electronic Commerce Payment Systems

E-Commerce Strategy and Global EC

Economics and Justification of Electronic Commerce

Launching a Successful Online Business and Ec Projects

Regulatory,ethical,and Compliance Issues in EC

Dynamic Trading: E-Auctions, bartering, and Negotiations

Building E-Commerce Applications and Infrastructure

Filters