Question 1

Which of the following is not a clause of ISO 9000:

Accepted Answer

A)  continual improvement 
B)  management responsibility 
C)  resource management 
D)  performance measures 
A)  continual improvement 
B)  management responsibility 
C)  resource management 
D)  performance measures D

Question 2

Which of the following are quality improvement tools that require a computer?

Accepted Answer

A)  FMEA 
B)  products liability 
C)  TPM 
D)  information technology 
A)  FMEA 
B)  products liability 
C)  TPM 
D)  information technology D

Question 3

Which of the following is not a dimension of Q:

Accepted Answer

A)  reliability 
B)  performance 
C)  control 
D)  response 
A)  reliability 
B)  performance 
C)  control 
D)  response C

Question 4

Optimizing equipment utilization by the entire work force to called:

Accepted Answer

A)  TPM 
B)  quality by design 
C)  FMEA 
D)  QFD 
A)  TPM 
B)  quality by design 
C)  FMEA 
D)  QFD

Question 5

The area responsible for external customer requirements is:

Accepted Answer

A)  marketing 
B)  sales 
C)  procurement 
D)  product service 
A)  marketing 
B)  sales 
C)  procurement 
D)  product service

Question 6

The quality improvement tool defined by best practices is:

Accepted Answer

A)  quality function depolyment 
B)  benchmarking 
C)  quality by design 
D)  ISO 14000 
A)  quality function depolyment 
B)  benchmarking 
C)  quality by design 
D)  ISO 14000

Question 7

A set of interrelated activities with specific inputs and outputs is called:

Accepted Answer

A)  quality control 
B)  improvement 
C)  assurance 
D)  none of the above 
A)  quality control 
B)  improvement 
C)  assurance 
D)  none of the above

Question 8

In the definition Q=P/E the P stands for:

Accepted Answer

A)  probability 
B)  percent non-conforming 
C)  time period 
D)  performance 
A)  probability 
B)  percent non-conforming 
C)  time period 
D)  performance

Which of the following is not a clause of ISO 9000:

Which of the following are quality improvement tools that require a computer?

Which of the following is not a dimension of Q:

Optimizing equipment utilization by the entire work force to called:

The area responsible for external customer requirements is:

The quality improvement tool defined by best practices is:

A set of interrelated activities with specific inputs and outputs is called:

In the definition Q=P/E the P stands for:

Lean Enterprise

Six Sigma

Statistical Process Control

Fundamentals of Statistics

Control Charts for Variables

Additional Spc Techniques for Variables

Fundamentals of Probability

Control Charts for Attributes

Acceptance Sampling

Reliability

Management and Planning Tools

Experimental Design

Filters

Exam 1: Introduction to Quality Improvement

Which of the following is not a clause of ISO 9000:

Which of the following are quality improvement tools that require a computer?

Which of the following is not a dimension of Q:

Optimizing equipment utilization by the entire work force to called:

The area responsible for external customer requirements is:

The quality improvement tool defined by best practices is:

A set of interrelated activities with specific inputs and outputs is called:

In the definition Q=P/E the P stands for:

Lean Enterprise

Six Sigma

Statistical Process Control

Fundamentals of Statistics

Control Charts for Variables

Additional Spc Techniques for Variables

Fundamentals of Probability

Control Charts for Attributes

Acceptance Sampling

Reliability

Management and Planning Tools

Experimental Design

Filters