Exam 15: Dicision Making Models and Knowledge Management

One step in creating a knowledge management system involves creating an appropriate organizational culture. Learning about the elements of corporate culture would be an activity in which part of Steps for Better Thinking?

Matt needed to estimate uncollectible receivables as part of a financial statement audit. According to Steps for Better Thinking, which of the following should Matt do second?

Which of the following could be accurately described as a decision model: (i) debit and credit rules, (ii) weighted rating software technique.

Which of the following is the least appropriate business goal for a knowledge management system?

___ can cause information overload simply by increasing the amount of available information.

Phil, a corporate controller, was preparing a comprehensive presentation of his firm's financial statements for the board of directors. He suspected some members of the board would experience information overload, so he wanted to focus on creating value-added information as a strategy for reducing it. Which of the following is the best example of value-added information in this context?

Steps for Better Thinking comprise four steps after its foundation level. Which of the following is most representative of Level Two?

Working in groups frequently leads to information overload because of:

Kay was frustrated. She was auditing a new client for the first time, but the client's accounting information system was in complete disarray. The client, a multi-national corporation, had boxes and filing cabinets full of paper forms in at least three languages. She had been working very long days with her other clients, too. She needed to come up with a plan for making sense of the documents before she could proceed with any of the audit tasks. -Kay has come to you for advice regarding this situation. To help her, explain your personal strategy for making decisions and managing knowledge.

When a person has to make a decision quickly, ___ may cause information overload.

The first step in creating a knowledge management system is:

Marge was creating an Access database to serve as her company's knowledge management system. Which of the following field types is she least likely to use in completing her task?

Mike had recently finished his accounting degree, and was considering which professional journals he should subscribe to in his career. He purchased several journals and read all the articles in each one right after finishing the CPA exam, then made his decision. His behavior is an example of:

Decision makers can avoid information overload caused by organizational design by:

Steps for Better Thinking comprise four steps after its foundation level. Which of the following is most representative of Level One?

The organization of intellectual resources and information systems within a business environment is often referred to as:

Which of the following statements about technology and knowledge management is most true?

Peter created an online database for his company's computer network. If anyone inside the firm can search the database without entering a user name or password, it is fulfilling which objective of knowledge management?